I am the process manager at Reformation, a sustainable fashion brand that aims to create a positive impact on the environment and society. I lead a team of sales associates to meet and exceed sales targets, while ensuring excellent customer service and brand representation. I alongside the team, have successfully and significantly increased sales in the last quarter, and received multiple positive feedbacks from customers and managers.I have over two years of experience in the fashion retail industry, and I have also managed a surf shop in the past, where I developed my passion for sustainability and social impact. I have strong skills in sales target management, customer relationship management (CRM), leadership, communication, and teamwork. I am always eager to learn new things and challenge myself. I am currently pursuing a master's degree in public relations, innovation, strategy, and management (PRISM) at the University of Southern California, where I am learning how to create and communicate innovative solutions for complex problems in various fields. My goal is to use my education and experience to make a positive difference in the world through ethical and responsible business practices.