Skyler Dural-Eder Email & Phone Number

As Executive Director, I lead strategic initiatives, oversee operations, work with the finance director on financial oversight, and help drive organizational development. My role involves collaborating with the Board of Directors and developing and fostering partnerships within the community. I’m committed to program development, risk management, and cultivating a culture of innovation to enhance impact.

• Assists the Executive Director in the overall human resource administration of Northwest Wisconsin CEP• Manages the agency’s personnel management function, including directing all needed changes to personnel rules and procedures• Manages the recruitment, interviewing, and selection processes for Northwest Wisconsin CEP employees• Interprets and directs personnel rules and regulations• Suggests and administers modifications to procedures and operating methods as needed• Administers and maintains all insurance packages, including health, dental, life, disability, retirement, Worker’s Compensation, and Unemployment Compensation• Works with department heads and support persons in carrying out the various human resource programs and services of Northwest Wisconsin CEP providing guidance, instructions, and directions with necessary • Counsels staff on personnel disputes and personal/work-related problems• Coordinates, develops, and presents internal training programs• Develops and implements new staff orientation sessions• Acts as the agency’s Equal Opportunity and Complaints Officer by developing and maintaining the agency’s affirmative action plan and also serves as the key staff person in resolving disputes at worksite and training sites• Researches and answers complex questions, verbally and in writing, related to information requests, personnel problems, activities of the agency, or activities of employees• Writes letters, reports, and correspondence regarding the organization• Directs and supervises the maintenance of agency records and reports, including personnel, insurance, and human resource contracts• Attends meetings of the Board of Directors, Personnel Committee, Joint Operations Committee, and any other meeting of the Northwest Wisconsin CEP • Manages the Health Insurance Initiative program and staff• Grades 9-12 Skills to Pay the Bills Vocational Rehabilitation trainer • Grades 9-12 Hired! Soft Skills presenter

- Assists the Executive Director in the overall human resource administration of Northwest Wisconsin CEP. - Conducts all tasks for Health Care Initiatives Program

• Licensed State of Wisconsin Health Insurance Navigator, successfully completed yearly state and federal training and testing• Lead and support organization efforts including the Affordable Care Act and Connecting Kids to Coverage initiatives throughout the ten Northwest Wisconsin CEP counties and an additional nineteen partner counties• Train all navigators and subcontractors on reporting requirements and providing information on health care and health insurance initiatives• Coordinating grant applications• Develop goals and objectives of the yearly work plan and assign goals to individual navigators and subcontractors • Develop agreements with subcontractors and ensure that subcontractors follow the agreement as signed • Report to the board of directors on updates and progress of the program• Act as liaison between agency and subcontractors• Conduct monthly or weekly phone meetings with funding source and with subcontractors • Track budgets • Interact with media to disseminate correct and relevant information about the Affordable Care Act, Medicaid, Medicare, and other health insurance initiatives • Present and conduct workshops on health insurance, using health coverage, and obtaining health care throughout the entire service area

Northwestern Wisconsin

• Communicate with area business leaders throughout ten Northern Wisconsin counties to discuss business needs related to training, retention, and recruitment• Respond to the retention and recruitment needs of employers and help develop solutions and implement positive change for the betterment of the business and the industry at large• To date, developed more than thirty job specific training plans for a wide variety of industries and businesses• Partner with the Department of Vocational Rehabilitation to provide job placement services for individuals experiencing a wide range of mental and physical barriers preventing them from gaining employment on their own• Licensed in the State of Wisconsin as a health insurance navigator and have helped to enroll more than one-hundred families in CHIP, BadgerCare, or on the Health Insurance Marketplace while providing education on insurance terms and various plans and policies• Organize and present various workshops and presentations related to skills for employment, health insurance basics, understanding the Health Insurance Marketplace, and how to enroll in health care coverage• Assist in grant writing and grant implementation

Park Falls, Wi

• Assisted members with various transactions while adhering to state and federal transaction laws• Opened and closed member accounts after running various identity checks• Promoted services and products to fit specific member needs• Compiled loan reports, calculate loan ratios, APR, and interest rates based on interviews with members and after analyzing their credit background and reports• Educated denied members on reasoning for denial of loan• Led tellers and produced reports in the absence of the Teller Supervisor

• Directed and managed 10-15 cashiers and customer service staff each shift• Provided service to customers experiencing problems or needing additional help• Delegated tasks for front end employees and ensured completion of responsibilities in a thorough, timely manner• Trained new employees on computer system, customer service, and other responsibilities• Worked in other areas of the store that were short staffed and stepped into various other positions as needed• Assisted store manager and produce manager with directing daily responsibilities of staff• Supervised team of employees including help with hiring, skill training, and employee development• Organized weekly work schedules• Analyzed sales reports to look for ways to improve sales and profit• Research unique produce items and created brochures to educate customers• Compiled spreadsheets based on data, sales, and orders

- Provided marketing and data entry support for employees in the Student Life Department- Used Microsoft office products on a daily basis- Redesigned the career education center on campus by updating materials and branding, designing logos and mission- Communicated with incoming college freshmen and their parents about the college, registration process and made appropriate referrals to other campus personnel in order to best serve students and their families

M.A., Industrial And Organizational Psychology, 4.0

• Maximizing cooperation between employees and among various departments within a company. • Increasing worker productivity.

Bachelor Of Science (B.S.), Business And English

Diploma, College Prep