Skyler Kulesa Email & Phone Number

Uses real-world experience in marketing, creative, communications, and digital fields to connect talent to opportunities in North Carolina and remotely

Remote

- Interviewed an average of 10 qualified freelance candidates per week via Zoom - Determines hiring decision following the interview - Maintains a mentor relationship with an average of 1,000 onboarded freelancers living in the United States, Canada, Australia, and the UK. - Oversee the success of freelancers on the platform - Authors a weekly blog and.

Boone

- Provides administrative support for 40 staff members in the Department of Student Engagement and Leadership - Handles office traffic & queries - Maintains exceptional customer service in the front office atmosphere, including the training, hiring, and supervision of 6 student staff office employees - Handles the hiring, training, and scheduling for 2.

Remote

- Responsible for handling customer complaints for iWriter and provide appropriate solutions and alternatives in a timely manner - Execute writer payments, client billing and refunds, and review account and website complications - Investigate and resolve suspicious user activity and fraudulent activity - Facilitate production processes for specialized blog.

Tampa/St. Petersburg, Florida Area

- Handled production processes for specialized link building product offerings and blog content - Assisted with conference preparations and day-of activities, checking in and guiding 100 attendees during HothCon - Main point of contact for an outsourced team of four that fulfills daily production tasks and produces around 700 orders per week - Was awarded.

Tampa/St. Petersburg, Florida Area

- Performed outbound phone calls to potential and current customers via Close.io, which is a phone calling system - Guided current and potential clients through the website and assisted with order and billing issues via the Live Chat Inc. System and the phone

Tampa/St. Petersburg, Florida Area

- Prepared billing invoices for university and non-university clients and assisted with collections process - Processed accounts payable to transfer interdepartmental transactions to different campus entities- Assisted with the collection of accounts receivable from external vendors - Worked with Virtual Event Management System to create monthly financial.

Tampa/St. Petersburg, Florida Area

- Assisted students and visiting guests by providing information and directions for the campus and the city of St. Petersburg in person and via the phone - Managed the distribution of packages for 541 Student Union Residence Hall and the rental of Audio Visual Equipment to guests - Oversaw the organization of the information desk- Prepared to handle.

Bachelor'S Degree, Marketing, Almuni

Activities and Societies: National Society of Leadership and Success, Alpha Phi Omega

High School

Activities and Societies: National Honor Society, Spanish Honor Society, and Rho Kappa