-Presented at Virtuoso, the world's top luxury travel network, Travel Week for 200+ Travel Agents in 2022 and 2023. -Design, oversee, and lead a comprehensive onboarding program for Exercise Physiologists, Registered Dieticians, and Sports Psychologists. -Collaborate with internal stakeholders to integrate new hires seamlessly into the company culture, mission, values, and offerings. New hires consist of Wellness Managers, Spa Managers, Fitness Practitioners, Yoga Practitioners, Meditation Practitioners, and Spa Therapists. -Co-create onboarding and training material for multiple departments and locations. . -Developed an Aquatic Fitness offering. Did 15 course hours, read 2 textbooks, and tested to become Aquatic Therapy and Rehabilitation Certified (ATRI) to now teach others on this new program offering. -Managed the stay for 10+ FAM (“familiarization” tour) group visits. -Engineer and Product team collaboration to integrate new technology and find more efficient ways to utilize current technology. -Co-facilitate monthly meetings with the Pre-Arrival Team (reservations and sales team) to guide them on health coaching questions and for better understanding of our services for them to curate our guests itineraries.

As a Guide, I am pioneering an enriching journey for preventative wellness. I am responsible for directing the guest experience from start to finish, providing coaching within my designated domains, and acting as the connective tissue between the guest, and all other team members that are part of the individual's wellness journey. -Coaching the world’s top performers in technology, health care, law, athletics, music, and business on how movement fits into their overall wellbeing. -Guide Media guests throughout their stay and beyond their stay to share their experience with others. Sensei, a Four Seasons Resort (Lanai, Hawaii) -Supported the post-covid opening of Senseis flagship retreat on Lanai. -Created a Playbook to go with SOPs for wellness classes and guide sessions. -Created the structure for note taking for all practitioners and guides across multiple properties. -Led our Continuous Improvement Committee which includes employee recognition, as well as volunteer opportunities for our team to give back. -Continuing Education on Gait Analysis, external certification in California, which led to improving delivery of our gait analysis, as well as developing a new session that was utilized for our new program focussed on Rest and Recovery (mindful movement). -Created and Presented Wellness Q&A’s on posture and foot health. -Led the onboarding for all Fitness Practitioners on movement assessments including grip strength, sit to stand, gait analysis, force plates, and VO2. -Co-created and executed new programming for Golf and Tennis Program. Worked directly with the Golf and Tennis Pros and taught them how to utilize technology to capture video and collaboration with an interdisciplinary team. Sensei Porcupine Creek (Rancho Mirage, California) -Led the pre-opening onboarding for Exercise Physiology, Nutrition, and Mindset guides. -Created and led the pre-opening onboarding for Fitness sessions and classes. -Was a part of the grand opening team.

-Led My Wellbeing sessions, previously were only led by the Exercise Physiology Guides. Which includes assessments such as grip strength, sit to stand, gait analysis, force plates, and VO2 max. -Created Aerobic Conditioning and Anaerobic Conditioning classes to compliment and upsell our Fitness w/Biomarker session (VO2). Creation included description for marketing, delivery to our programming team, SOP, and training for our Fitness Practitioners to facilitate this offering. -Created a brochure for our Pre-arrival (Reservation and Sales team) and Experience Specialist (Front Desk) teams to utilize to guide guests. Included qualifying questions and recommendations based on guests current movement abilities.-Led Small Group Training, Fitness 1:1, and Semi-private Fitness sessions.

Education and Member Engagement Lead-Created a Relationship Management Playbook and 101 for internal training. That is now being used globally for both internal and external training. -Maintaining constant communication with our client, Alexandria Real Estate, to best support the tenants, Biotech and Tech companies in San Diego, to ensure optimal outcomes and performance. -Partnering with the employer to conduct various client engagement and educational activities and events, such as lunch & learns, information fairs, and campus activities.-Reporting various metrics to operations, such as attendance, engagement, outreach efforts, and activity level.

-Presenting EXOS methodology through education programs and small group training. -Conducting assessments of clients’ health and updating training plans or re-evaluating clients as needed to ensure optimal outcomes. -Created and led the corporate wellness internship program.

-Nationally competitive internship program.-Assisted the performance coaches, as needed, with various aspects of coaching and exercise testing for Professional, Tactical, and Collegiate Athletes. -Assisted the Registered Dietitian by preparation and production of supplements for all athletes.

-Managed and coordinated a team of 15 at the Battle Creek Courthouse location. -Led all training staff, programming, and education/ development.-Reported monthly sales, billing, equipment expenses, employee salaries, and budget. -Was compensated 10% of total training income after equipment expenses and employee salaries were deducted.

-Responsible for all training sales at the South River Road Courthouse. -Generated training prospects and led 60 minute assessments. -Recreated the training assessment process and SOP.- Led the other Training Assessors and Head Trainers through the process from start to finish. This SOP is still being utilized at Courthouse Fitness. -Increased training sales by 57% by taking a 25% conversion rate, standard sale expectation set by the company, to 82%. -Was compensated for each training sale made.

-Led Personal Training 1:1 and Semi-private sessions. -Led Team Training for groups of 12. -Led Small Group Training for groups of 6.

-Generated prospects for membership.-Taught group fitness through MOSSA programming.-Sold memberships to prospects (Basic Membership, Advanced Membership, Training Sessions, Locker Fee, Towel Service, 6 month contracts, etc).-Integrated new members into the facility and services.-Led members through body composition assessments and guided them through meal plans. -Continued all members along the training continuum to produce results and company revenue.-Contributed to the company's Key Performance Indicator (KPI).