Skyler Bilawsky Email & Phone Number

Austin, Texas, United States

• Annual net of $5.4M and 74 employees• Enhanced financial accuracy and accountability by implementing a comprehensive cash bank log• Cut payroll processing time by 2hrs weekly and identified pay discrepancies, improving payroll accuracy and employee satisfaction• Managed 8-12 monthly donations to 3-6 charities focused on human rights, education, wildlife preservation, children’s welfare, homelessness, and the arts• Corrected ~40 weekly time entry errors, ensuring precise payroll data• Streamlined donation request responses by creating email templates, allowing more time for invoice management• Preparing to onboard the first employee onto the new insurance plan, developing efficient onboarding processes

Austin, Texas Metropolitan Area

• Educated 10,000+ guests on a highly seasonal food/cocktail/wine menu• Led & coordinated over 20 private buyout events• Always first choice for high-touch clients (celebrities, critics, VIPs)• Mentored 30+ teammates in semi-weekly meetings to improve best practices and strategy• Zero reviews under 5 stars during tenure• Exceeded upsell quota every month until leaving• Developed studying system and menu data archive for new hires• Sustained guest information program to develop ongoing relationships with recurring customers• Conducted nightly reviews with teammates to discuss pain points and develop strategies

Austin, Texas, United States

• Proactively secured largest acquisition in company history ($100k+)• Collaborated with owners, and teammates to achieve sales goals• Delivered tailored customer service, built relationships, ensured loyalty and satisfaction• Demonstrated products for customers (interface, technical features, comparisons)• Analyzed customer data to develop sales, promotions, and marketing strategies• Managed costs/budgets, fulfillment timelines, and communication between repair team and clients• Created product presentations for use in online marketingSwitched On is a store that specializes in electronic musical instruments. Known for its extensive collection of rare vintage and new synthesizers, the store also provides repair services, consignment, and trade. Additionally, they offer pro audio equipment, accessories, equipment demos, an extensive record collection, and music electronics classes. It is a destination for musicians, producers, and sound designers.

Austin, Texas, United States

• Provided empathy-focused support and mentorship to students learning electronics• Drove a 20% average increase in test scores via customized instruction and engagement• Developed iterative examples to cultivate students' problem solving abilities• Adjusted instruction to accommodate students needs• Fostered strong relationships of trust and enablement through patient, adaptive guidance

Austin, Texas, United States

Honolulu, Hawaii, United States

Burlington, Vermont, United States

Aas, Nanoelectronics Manufacturing Technology

Aa