Skynyrd Devad Email & Phone Number

Greater London, England, United Kingdom

Focus on building a strong online presence for brand on a variety of platforms, such as Facebook, Instagram, TikTok, LinkedIn, X, Twitch, Reddit, and other forums. My duties include keeping an eye on content, interacting with users, resolving problems, and adhering to community standards. I'm dedicated to fostering inclusive online communities and aggressively spotting and removing offensive material. In addition, I have to ensure that uploaded user-generated content (UGCs) complies with community guidelines and content standards, moderate live broadcasts in real-time, and actively participate in the community by leaving comments and sending direct messages.

Makati, National Capital Region, Philippines

Eastvale, California, United States

Responsible for monitoring live streams and live chats to ensure compliance with established rules and guidelines. Providing sanctions to users who violate these rules and guidelines, maintaining a positive and secure environment for all participants.

Makati, National Capital Region, Philippines

Experienced professional in Customer Service, Content Moderation, and Social Media Branding. Skilled in moderation and management of large social media platforms, maintaining user experience and brand integrity. Adept in creating brand messaging and utilizing social media. Strong background in customer service, communication, and issue resolution. Passionate about creating safe online communities, with technical knowledge and interpersonal skills.

Taguig, National Capital Region, Philippines

Monitoring contents and assisting clients with moderation rules and guidelines. Responsible for identifying and taking action against inappropriate content, monitoring user compliance, performing account reviews, live stream moderation and serving as Quality Assurance/Content Approver. Engages community by posting discussion topics and monitoring trends on social media platforms and other forums such as Reddit. Skilled in answering Content Appeals via email. Doing administrative task as a Junior Team Lead of the Team.

Taguig, National Capital Region, Philippines

Handling a high volume of tasks, including answering emails, as well as juggling 4 chat windows at the same time. I act as the first level of technical support, assisting customers with understanding the product, troubleshooting both software and hardware issues, and addressing general inquiries. I also handle billing concerns and assist with purchases, order arrangements, and tracking. Additionally, I am experienced in processing returns and refunds, as well as creating incident report tickets for further technical or emergency assistance. My goal is to provide prompt, efficient, and effective support to ensure customer satisfaction.

Pasay, National Capital Region, Philippines

Provide the finest customer support possible by juggling 3 chats at the same time on average, clarifying mobile postpaid plans, providing upgrades, and offering additional service packages or options. Based on the client's financial circumstances, make payment arrangements and provide help with invoicing and billing.

Manila, National Capital Region, Philippines

Developing event proposals that meet the needs of the client, submitting the proposal on time, maintaining excellent relationships with vendors and venues, collaborating with the marketing team to create impactful ads for every event, and, if required, producing marketing materials for particular events, like print and social media ads, overseeing the management of product displays, merchandising activities, and promotional work plans for off-trade accounts.

Bachelor Of Science In Business Administration, Major In Marketing Management

High School Diploma

Primary School