Andrea R. Email & Phone Number

Write, edit, and optimize content for Nationwide, AXA Travel Assistance, Bruce Clay Inc., Curl Centric, Jubo Health, Daily Dose, Knowledge City, Text Goods, and more.

United States

Need engaging content to grow your beauty business, blog, or social accounts?I write top-notch beauty content that connects with your audience, ranks on Google, and accomplishes your unique goals.

I own Skyrocket Content, a community of talented US content writers, SEO specialists, and editors focused on crafting amazing SEO content. Regardless of your business needs, we can deliver content that blows your expectations out of the water!

Remote

-Managed Utilization Review Nurses' work queues.-Sent clinical record requests to acute care facilities using HSR.-Reviewed faxes in Captiva and ingested clinical documentation to ECAA, the clinical database.-Placed a high volume of customer service calls to Primary Care offices to inform them of inpatient admissions.-Received and responded rapidly to inquiries from other clinical coordinators.-Utilized SOPs and various programs like ECAA and ICUE/HSR to locate and notate the correct case and ingest clinical records for utilization review.-Monitored clinical work queues and assigned work to other clinical coordinators.-Reviewed difficult cases that have been pended for additional review.100% remote position

-Reviewed and adjusted thousands of medical, dental, and vision claims of varying complexity with an unrelenting focus on speed and quality.-Consistently exceeded quality and VPH metrics since start of employment: Over 110% VPH and no quality errors.-Utilized Standard Operating Procedures (SOPs), Excel spreadsheets, and various programs (UNET, ICUE, Macro Express) to ensure complete and accurate adjustment of claims.-Effectively communicated with SMEs by phone, SME Sharepoint, Microsoft Outlook, or Webex to resolve complex claim issues.-Prepared and presented demos to a team of adjusters to foster an increase in team quality.-100% remote position