Director Of It
Dacor, Inc
Dacor is one of the leaders in luxury appliance manufacturer, a subsidiary of Samsung. I am responsible for the strategic direction, implementation, support, and development of all business applications, including Data Warehousing, Enterprise Resource Planning (ERP), Asset Management, Financials, Forecasting, Warehouse Management Systems (WMS), Customer Relationship Management (CRM), Content Management System (CMS), Telecom, and Applications Development. • Managed a team of 7 IT professionals responsible for all company systems, including data center, servers and storage, PCs, telecom, mobile devices, and applications. • Worked closely with QAD ERP team to manage demand planning, forecasting, procurement, sales and invoice management, production, inventory control, distribution, and service. • Integrated QAD with frontend web applications for eCommerce transactions. • Worked with accounting team to manage budget within QAD. • Coordinated ongoing QAD training for all departments.• Implemented and managed Marketing Automation tool using Kentico to manage and score leads, email marketing, and SalesForce.com integration. • Led the evaluation, selection, and implementation of a new CMS and marketing automation and saved over five hundred hours of development annually. • Designed data visualization process to track sales, production, investments and ROI. This included development and deployment of web portal and mobile apps. This provided visibility and clarity for Sales Team to achieve their targets. • Instituted project management guidelines within department to improve ability to meet time lines, budget, and objectives.• Implemented hybrid cloud with Amazon AWS and Microsoft Azure• Hired and mentored junior team members by providing growth path and technology to focus on.• Developed a continuous learning strategy by providing lunch and learn opportunities to learn new technologies, practices, and build team culture.