Susan Law Email & Phone Number

Plano, Texas

Dallas/Fort Worth Area

Plano, Texas

Coppell, Texas

Manage and oversee office operations for the owner and have four direct reports.Process owner for the recruitment of new employees, Programming laptops, IT support and Training.Point of contact for all business operations.Logistic support for field operations: meetings, inspections and appointments for the owner and roof and gutter division.Implemented and maintain an efficient documentation and filing system that expedites the accounts payable and accounts receivable processes.

Indian Creek Condominium Association - Fort Worth, Texas

Report to the Board of Directors and CCMC - Responsible for the daily business operations and management direction of the Indian Creek Condominium Association. Audit operations to ensure compliance with the governing documents, any applicable state law and as outlined in the CCMC management contract.With four direct reports, coordinate service contractors and daily interaction with community residents and volunteers.Responsibilities included: overseeing the architectural design review and covenant enforcement processes, develop and adhere to a $120,000 monthly budget; monitoring of performance against the budget; develop and implement risk management program; oversee a $730,000 roofing project of 52 building in conjunction with a $250,000 exterior painting project.

Dallas/Fort Worth Area

Manage 1.8-million-dollar budget for maintenance services and security enhancement contracts. Ensure contractors’ cost estimates for services were competitive. Negotiate appropriate modifications for a $730,000 landscape contract. Work closely with the PID Advisory Board and City of Fort Worth staff preparing annual operating budget that include capital projects.• One of many projects that saved taxpayers’ $45,000 also earned the local Boy Scouts Club an Eagle badge, by installing a 911 marker system in the local park.

Dfw

PetSmart pet training is a "reward based" training program. I teach each pet and pet parent the basic cues in Puppy/Beginner class up to the Advanced class. I also teach a fun Tricks class for dogs. As Area Pet Trainer I am responsible for interviewing potential pet trainers. Once that candidate has been selected I provide coaching and instruction that is required by the Accreditation process.

Arlington, Texas

Work in a dual role - one as a pet training instructor and a guest service associate. I successfully completed the Pet Training Instructor Accreditation program. As a Pet Trainer, I am responsible for achieving Pet Training sales plans through extensive Pet Parent interaction and active selling. Helping our Pet Parents create a lifelong bond with their pets through our Training service. Teach Pet Parents how to train their dogs and how to provide total lifetime care to every pet to prevent behavioral problems in dogs. As a Guest Service Associate, I interact with Pet Parents and pets alike in our PetsHotel by answering all questions, concerns, and inquiries. Provide excellent customer service, ensuring that all pets and Pet Parents have a pleasant experience at PetsHotel.

Texas Motor Speedway

Receive and track vendor invoices including rental invoices, review for accuracy; code all invoices according to budget and ensure payment while maintaining a vendor coding system in a detail excel spreadsheet. I am solely responsible for coordinating the connection/disconnection of utilities and janitorial services as needed in all office locations.

Irving, Tx

Initially served as an Assistant Community Manager then Community Manager and finally as Compliance Standards Manager to the Internal Audit Department. In that position duties include: on-site and off-site gathering and analyzing information from apartment communities with focus on key financial, legal, risk management and HR controls. Weekly out of state travel is required to the apartment property selected for audit. Solely completed an on-site review of the business processes and new systems. This involves independent preliminary work, travel planning, post-trip report preparation and presenting the finalized report to senior management in person or via a conference call. I co-teach the audit material in training conferences. The extensive state to state travel in this position is enjoyable as well as interfacing with the personnel of the many properties.

Gpa Of 3.75, Real Estate

Accredited Pet Trainer

Basic Studies, High School Diploma

Activities and Societies: DECA - Distributive Education Clubs of America