- Manage sales and branch associates - Oversee branch operations with support from an Operations Services Supervisor- Outbound calling on small businesses- Loan products sold are consumer loans as well as secured and unsecured business loans within Business Central Underwriting parameters - Deliver consumer and business products and services - Identify referrals for specialty partner sales.

Led branch team to >220% of annual loan production goal

- Handle customer service transactions, branch administrative activities, and process traditional teller transactions. - Assist with branch sales activities, generating sales referrals for new customers, and from existing customers through execution of the branch's marketing and business development plan.

- Responsible for all stages of production from purchasing to shipping- Established and implemented production, quality control, maintenance, and safety procedures- Assessed and trained employees- Coordinated development of new products with engineering staff- Fielded technical questions and processed sales from inbound customer calls- Managed production schedule based on demand and inventory levels

- Executed the full sales cycle: made introductory calls, assessed business goals through qualifying, made a strong recommendation based on business goals and budget, then made the sale- Made a high volume of daily outbound sales calls to business owners- Use d Salesforce to vet leads, maintain schedule, and manage client relationships

- Ensured guests enjoyed their dining experience by motivating employees, engaging guests, and perfecting the dining atmosphere.- Overcame poor guest experiences by employing proper guest recovery techniques- Actively monitored and adjusted labor to customer volume, prepared daily bank deposits, and filed all required end of day reports

- Performed process analysis and provided recommendations to reduce required water testing results delay from five days to two days. - Assisted environmental regulations compliance testing to maintain EPA operating permits- Analyzed and logged emissions data to ensure compliance and furnace efficiency

While a freshman at The University of Alabama, I founded Alabama Cycling, a sport club road and mountain bike school organization. I ran the show, including: - Treasurer - Facebook group moderation - Website development & maintenance - Race director for the club's race weekend - New member recruitment and club development - Designed, procured, and fundraised for jerseys