Stephen Dortch Email and Phone Number
Stephen Dortch work email
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Stephen Dortch phone numbers
Results-driven professional with extensive experience in customer service, marketing strategy, group facilitation, event planning, strategic planning, organizational development, program management, and human resources activities. Skilled in balancing organizational objectives with employee engagement and high levels of customer satisfaction. Recognized as an accomplished leader with proven record of motivating individuals and teams to exceed both personal and organizational objectives.
Collective Insurance Group
View- Website:
- CollectiveInsGroup.com
- Employees:
- 9
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Insurance Advisor And Licensed Insurance AgentCollective Insurance GroupFort Collins, Co, Us
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Insurance Advisor/Licensed Insurance AgentCollective Insurance Group Aug 2023 - PresentFort Collins, Colorado, Us
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Account Manager/Licensed Insurance AgentBrightway Insurance Feb 2021 - Aug 2023Jacksonville, Fl, Us -
Executive Director/Program DirectorRocky Mountain Youth Sports - Rocky Mountain Fever Basketball Club Aug 2015 - Dec 2021Fort Collins, Co, UsResponsible for developing a new marketing, outreach, and re-branding strategy to increase brand awareness and attract families interested in RMYS activities and programs.Additional responsibilities included:- Social media marketing program management- Contractor/employee recruitment and development- Public relations- Donor/sponsor relations- Budget administration- Volunteer management- Human resources functions -
Senior Customer Support ManagerConstant Contact Oct 2009 - Aug 2015Waltham, Ma, UsManaged daily operations for a large customer service department of over 300+ customer service representatives. Daily responsibilities included policy/procedure design, implementation, and administration, performance management, human resources activities, training, coaching, and managing technical escalations. -
Customer Support ManagerConstant Contact Jun 2008 - Nov 2009Waltham, Ma, UsManaged a team of 11 customer support specialists. Facilitated individual coaching and mentoring sessions. Established and monitored goals to drive individual and team performance. Performed human resources functions including hiring, salary determination, promotions, and terminations.
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Support And Implementation ManagerResort Data Processing, Inc. Jul 2005 - Jun 2008Avon, Co, UsManaged a team of 20 support and implementation specialists. Responsible for all staffing, scheduling, new customer implementation scheduling, customer onboarding, and a variety of human resources activities. Designed and managed the annual customer conference. -
Support Technician/Implementation SpecialistResort Data Processing, Inc. Jun 2000 - Jul 2005Avon, Co, UsTraveled domestically and internationally implementing software systems at customer sites. Responsible for pre-implementation logistics planning, on site implementation management and training, and post-implementation follow through.
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Associate Director Of AdmissionBirmingham-Southern College Apr 1993 - Sep 1999Birmingham, Al, UsDirected college recruitment and public relations activities. Represented the College in various public forums promoting the College's interests with prospective students, families, and alumni. Designed and coordinated on-campus and remote recruiting events. Directed the on-campus summer enrichment program for high school juniors. -
Education And Leadership ConsultantSigma Alpha Epsilon Fraternity Jun 1991 - Apr 1993Evanston, Illinois, UsTraveled independently throughout the United States providing consulting services to member chapters and college student affairs offices that resulted in a positive and safe learning environment and personal development opportunities for fraternity members. Planned and directed the annual leadership school and fraternity convention organizing logistics and facilitating educational seminars to small and large groups of students and alumni.
Stephen Dortch Skills
Stephen Dortch Education Details
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Colorado State UniversityMaster Of Business Administration -
Birmingham-Southern CollegeBusiness Administration
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Mountain Brook High School
Frequently Asked Questions about Stephen Dortch
What company does Stephen Dortch work for?
Stephen Dortch works for Collective Insurance Group
What is Stephen Dortch's role at the current company?
Stephen Dortch's current role is Insurance Advisor and Licensed Insurance Agent.
What is Stephen Dortch's email address?
Stephen Dortch's email address is st****@****ops.com
What is Stephen Dortch's direct phone number?
Stephen Dortch's direct phone number is (781)-444*****
What schools did Stephen Dortch attend?
Stephen Dortch attended Colorado State University, Birmingham-Southern College, Mountain Brook High School.
What are some of Stephen Dortch's interests?
Stephen Dortch has interest in Children, George Marathon (2002), Economic Empowerment, Civil Rights And Social Action, Environment, Education, Rocket City Marathon (1998), Health.
What skills is Stephen Dortch known for?
Stephen Dortch has skills like Salesforce.com, Crm, Leadership, Management, Process Improvement, Customer Satisfaction, Customer Service, Training, Coaching, Saas, Performance Management, Team Leadership.
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