Sophie Le, Ssbbp Email & Phone Number

United States

California, United States

California, United States

• Certify that all contractors are credentialed within the organization and provide training and coaching to contractors on billing and claims process.
• Handle the drafting, development, and execution of all contracts and maintain the process of renewal of contract/expiring.
• Orchestrate the development and implementation of all new initiatives and programs to enable maximum success.
• Preside over all contracting aspects of PACE through effective employment of expertise, including the negotiation of contracts.
• Interact with the leadership team and senior personnel to devise, develop, and implement solutions and course corrections.
• Lead the creation and development of regular EMR reports across all departments to search for and identify deficiencies.

Stockton, California

• Oversaw all elements of the establishment and launch of the facility’s first Quality Improvement (QI) Department.
• Served in an integral role by leading the creation of all internal structures, procedures, and workflows for two locations.
• Handled the collection, analysis, and development of quarterly and annual reports for all department quality data to certify alignment with annual quality improvement (QI) plans and state and federal regulations.
• Administered the preparation, implementation, and follow-up for all QI committees and program outcomes and performed the presentation of findings and plan progress to all staff, Board of Directors, participants, and.
• Carried out the compilation of regular EMR reports across all departments to pinpoint deficiencies and collaborated with the leadership team in the development of course corrections.
• Presided over monthly, facility-wide quality control inspections on all medical equipment, building interiors and exteriors, and medical records for optimal CMS, DHCS, ADHC, HH Licensing, and OSHA audit readiness and.

Stockton, California Area

Santa Monica, CA

• Provided extensive support and assistance throughout all aspects of a quality improvement project.
• Carried out the project management of the implementation and opening of the sister site across my operations.
• Orchestrated the training of new MA and management personnel, as well as providing support to management on data collection for next site.
• Charted the creation and development of workflow and processes for the clinic of the sister site through employment of expertise.
• Charged with spearheading all elements of the collaborative process to establish a new Santa Monica Assessment Center for Medicare patients.
• Closely collaborated and coordinated with department heads in HR, Accounting, IT, Project Management, and Compliance in the creation and establishment of all operations, policies and procedures, and staffing.

Stockon Ca

• Ensured the delivery of first-class and exceptional customer service at all times to achieve maximum satisfaction.
• Led the development and implementation of policies, procedures, and process improvements to certify an efficient workflow process.
• Effectively administered, directed, and maintained a wide range of day-to-day operations to allow for success.
• Drove the development and establishment of a clean, safe, professional, and positive work environment for all staff.
• Certified close compliance with all regulations and requirements over the course of my operations.
• Partnered closely and directly with IT personnel in the development and implementation of process improvements.

Fremont, CA

• Operated in a pivotal capacity by guaranteeing compliance with policies and procedures, developing workflow for the start-up clinic, and leading the development of emergency planning.
• Interfaced effectively with manager and staff in the development and implementation of all clinic operations.
• Orchestrated the hiring, training, evaluation, and termination of a medical office team of 5 personnel across my operations.
• Led the development and provision of comprehensive training and coaching for office staff and nurse practitioner.
• Coordinated and facilitated individual or small group employee safety trainings specific to injury and job duty types.
• Demonstrated success by certifying optimal performance and reliable OSHA outcomes while maintaining an environment in line with organizational, state, and federal standards.

San Jose, CA

• Leveraged expertise in the development and implementation of day-to-day workflow, policies, and procedures for the primary care clinic.
• Organized, coordinated, and administered the weekly clinic meeting in communication with other staff members.
• Supervised and directed all practitioner operations, schedule, and procedures across my operations.
• Performed the monitoring of provider licensure and registration to certify it was within requirements at all times.
• Spearheaded the effective creation, development, and implementation of a wide variety of programs.
• Certified close compliance with all policies and procedures through effective employment of expertise and knowledge.

San Jose, CA

• Performed initial patient evaluation and vital signs, review forms for completeness and accuracy, record findings and communicate with RN
• Upheld HIPAA standards for confidentiality
• Maintained all medical records for efficient access and patient safety

Master Of Business Administration - Mba, Health/Health Care Administration/Management

Bachelor’S Degree, Health/Health Care Administration/Management, 3.9 Gpa

Certification, Medical/Clinical Assistant, 4.0 Gpa/ Dean'S List

Internship at Thang Duc Tran M.D