Sarah Leach Smith Email & Phone Number

Washington, District Of Columbia, United States

• Support WBENC's Certification Team at the regional and national level• Manage monthly and quarterly productivity reports

Washington, District Of Columbia, United States

• Manage WeIGNITE, a WBENC Executive Education Program.• Provide support for WBENC Outreach Programs, including Women Owned in Retail, Women of Color, Women & Pride, and Collegiate Accelerator.

Chapel Hill, North Carolina

• Led a Visitor Services team of the Facility & Events Manager and Garden Shop Manager, and indirectly supervised an average of eight part-time temporary and student staff as well as NCBG's robust volunteer force.• Oversaw nearly $500k in annual retail and rental revenue.• Collaborated across departments to plan NCBG signature events, including the Future of Conservation Forum, Spring and Fall Plant Sales, Twilight Thursdays, Winter in the Garden, and more. • Served as the Garden's Green Office Coordinator, working to make the NCBG offices a more sustainable working environment and support Sustainable Carolina’s goals of zero waste to landfills, net zero greenhouse gas emissions, and net zero water use as well as improving workplace wellness and equity.

Durham, North Carolina, United States

• Defined, executed, and managed individual giving programs, including portfolio of individual supporters from $500 up to $25,000 annually.• Conceived and oversaw all individual donor relations and stewardship efforts for annual giving, capital campaign needs, scholarship appeals and more.• Primary responsibility for accuracy of fiscal reporting and projections for all individual giving, including regular reconciliation with accounting.• Prepared, submitted, and managed grant proposals up to $50,000 to foundation and corporate sources. Complied with all grant reporting as required by donors.• Conceived and managed individual donor analytics. Contributed to research and briefings on donor prospects, with a special focus on individuals.• Served on interdepartmental Community Listening Team, which focused on identifying and addressing internal and external inequities that exist at the Museum.

Durham, North Carolina, United States

• Led team of 3 full-time assistant managers and up to 12 part-time event associates to achieve nearly $500k in annual private event sales, including weddings, corporate events and children’s birthday parties• 2018 WeddingWire Couples’ Choice Award Winner

Durham, North Carolina, United States

• Sold, planned, and executed all non-wedding events, including corporate and non-profit events, private anniversaries, luncheons, board retreats, and proms

Durham, North Carolina

• Managed social media presence, including Facebook, Twitter, Instagram, and Blogspot to promote educational programming and boost online visitor engagement• Served on cross-departmental committees: Interpretation Committee, Plant Sale Committee and Social Committee• Managed six work-study students per semester

Kennett Square, Pennsylvania, United States

• Thesis, "Evaluation of Trial Garden Practices at Public Horticulture Institutions." University of Delaware. Submitted Spring 2015.• Plenary Speaker, “Evaluation of Trial Garden Practices at Public Horticulture Institutions.” University of Delaware Graduate Research Forum (April 21, 2015)• Student Oral Presentation, “Evaluation of Trial Garden Practices at Public Horticulture Institutions.” American Public Gardens Association Annual Conference (June 23, 2015)

Raleigh, North Carolina, United States

• Launched Customer Voice Live Chat with Tier 1 team out of Chennai, India• Led Tier 1 Customer Voice team out of Chennai, India and Tier 2 team out of Raleigh, NC to reach company standard C-Sat score of 3.7• Worked with Customer Voice Tier 1 and Tier 2 teams to adopt successful customer service policies

Chapel Hill, North Carolina, United States

• Managed and renewed advertising accounts and maintained long-standing relationships with advertisers

Certificate, Non-Profit Management

The Duke University Nonprofit Management program curriculum offers a structured and rigorous grounding in the establishment, operation.

Master Of Science (Ms), Public Horticulture

Activities and Societies: The Longwood Graduate Program in Public Horticulture, American Public Gardens Association, University.

Bs, Horticulture Science

Activities and Societies: American Public Gardens Association, Gamma Sigma Delta, Pi Alpha Xi, NC State Horticulture Club, Perennial Plant.

Ba, Journalism And Mass Communication

Activities and Societies: Sigma Delta Pi, Johnny T-Shirt Sales Associate, Carolina Housing Office Assistant Minor in Spanish

High School Diploma

Activities and Societies: Varsity Field Hockey, Green & White Section Editor (school newspaper)