Sarah Leach Smith Email & Phone Number

Washington, District Of Columbia, United States

• Support WBENC's Certification Team at the regional and national level
• Manage monthly and quarterly productivity reports

Washington, District Of Columbia, United States

• Manage WeIGNITE, a WBENC Executive Education Program.
• Provide support for WBENC Outreach Programs, including Women Owned in Retail, Women of Color, Women & Pride, and Collegiate Accelerator.

Chapel Hill, North Carolina

• Led a Visitor Services team of the Facility & Events Manager and Garden Shop Manager, and indirectly supervised an average of eight part-time temporary and student staff as well as NCBG's robust volunteer force.
• Oversaw nearly $500k in annual retail and rental revenue.
• Collaborated across departments to plan NCBG signature events, including the Future of Conservation Forum, Spring and Fall Plant Sales, Twilight Thursdays, Winter in the Garden, and more.
• Served as the Garden's Green Office Coordinator, working to make the NCBG offices a more sustainable working environment and support Sustainable Carolina’s goals of zero waste to landfills, net zero greenhouse gas.

Durham, North Carolina, United States

• Defined, executed, and managed individual giving programs, including portfolio of individual supporters from $500 up to $25,000 annually.
• Conceived and oversaw all individual donor relations and stewardship efforts for annual giving, capital campaign needs, scholarship appeals and more.
• Primary responsibility for accuracy of fiscal reporting and projections for all individual giving, including regular reconciliation with accounting.
• Prepared, submitted, and managed grant proposals up to $50,000 to foundation and corporate sources. Complied with all grant reporting as required by donors.
• Conceived and managed individual donor analytics. Contributed to research and briefings on donor prospects, with a special focus on individuals.
• Served on interdepartmental Community Listening Team, which focused on identifying and addressing internal and external inequities that exist at the Museum.

Durham, North Carolina, United States

• Led team of 3 full-time assistant managers and up to 12 part-time event associates to achieve nearly $500k in annual private event sales, including weddings, corporate events and children’s birthday parties
• 2018 WeddingWire Couples’ Choice Award Winner

Durham, North Carolina, United States

• Sold, planned, and executed all non-wedding events, including corporate and non-profit events, private anniversaries, luncheons, board retreats, and proms

Durham, North Carolina

• Managed social media presence, including Facebook, Twitter, Instagram, and Blogspot to promote educational programming and boost online visitor engagement
• Served on cross-departmental committees: Interpretation Committee, Plant Sale Committee and Social Committee
• Managed six work-study students per semester

Kennett Square, Pennsylvania, United States

• Thesis, "Evaluation of Trial Garden Practices at Public Horticulture Institutions." University of Delaware. Submitted Spring 2015.
• Plenary Speaker, “Evaluation of Trial Garden Practices at Public Horticulture Institutions.” University of Delaware Graduate Research Forum (April 21, 2015)
• Student Oral Presentation, “Evaluation of Trial Garden Practices at Public Horticulture Institutions.” American Public Gardens Association Annual Conference (June 23, 2015)

Raleigh, North Carolina, United States

• Launched Customer Voice Live Chat with Tier 1 team out of Chennai, India
• Led Tier 1 Customer Voice team out of Chennai, India and Tier 2 team out of Raleigh, NC to reach company standard C-Sat score of 3.7
• Worked with Customer Voice Tier 1 and Tier 2 teams to adopt successful customer service policies

Chapel Hill, North Carolina, United States

• Managed and renewed advertising accounts and maintained long-standing relationships with advertisers

Certificate, Non-Profit Management

The Duke University Nonprofit Management program curriculum offers a structured and rigorous grounding in the establishment, operation.

Master Of Science (Ms), Public Horticulture

Activities and Societies: The Longwood Graduate Program in Public Horticulture, American Public Gardens Association, University of.

Bs, Horticulture Science

Activities and Societies: American Public Gardens Association, Gamma Sigma Delta, Pi Alpha Xi, NC State Horticulture Club, Perennial Plant.

Ba, Journalism And Mass Communication

Activities and Societies: Sigma Delta Pi, Johnny T-Shirt Sales Associate, Carolina Housing Office Assistant Minor in Spanish

High School Diploma

Activities and Societies: Varsity Field Hockey, Green & White Section Editor (school newspaper)