Steven Ledgerwood's Location
London, England, United Kingdom, United Kingdom
Steven Ledgerwood's Contact Details
Steven Ledgerwood work email
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Steven Ledgerwood personal email
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About Steven Ledgerwood
Capsule CEO, a smart, simple online CRM that helps small businesses stay organized, know more about their customers, build strong relationships, communicate through various channels and make the most of opportunities. Today it is used by over 13,000 thousand businesses of all sizes all over the world.An online, software and commercial executive with over 20 years experience in leading high performing teams, with a passion of putting customers at the heart of an organisation.
Steven Ledgerwood Work Experience Details
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Chief Executive OfficerCapsule Jan 2023 - PresentManchester, GbCapsule is a smart, simple online CRM that helps businesses to stay organized, know more about their customers, build strong relationships, communicate through various channels and make the most of sales opportunities. Today it is used by over 13,000 thousand businesses of all sizes all over the world. -
TrusteeCommon Change Jan 2017 - PresentCommon Change was born out of a vision that still guides us: that there is enough for all who inhabit the planet. We believed then, as we do now, that if we could just get enough people together we could eliminate personal economic isolation. Common Change believes that generosity begets generosity. Relationships rooted in generosity and gratitude matter because, in times of crisis, that web supports us in turn. This isn’t just what we do and believe at Common Change, it is how we operate as a nonprofit. By offering Common Change in the “gifting” manner we do, we are asking people to decide on their own “level of gratitude” instead of it being dictated to them. As Common Change UK begins it’s journey you may want to help fund us. If you do then please drop us a line. For more information please visit our website ... https://www.commonchange.com -
MemberPavilion Feb 2019 - PresentNew York, Ny, UsPavilion is a private members-only organisation consisting of top senior commercial leaders around the world. Our community is designed to support the professional development of revenue leaders at high growth companies, facilitate the sharing of best practices, and serve as a trusted private community where members can openly discuss business critical issues with the comfort of privacy and confidentiality. -
Chief Revenue Officer (Cro)Findologic Feb 2021 - Jan 2023Salzburg, Salzburg, At -
Advisory Board MemberFindologic Sep 2019 - Jan 2021Salzburg, Salzburg, AtFINDOLOGIC is a solution for advanced search on a company's website. It has a unique approach that focuses on the engagement of customers online and leads to improved conversion rates and efficiencies on search results.
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Managing Director EmeaConductor Feb 2019 - Jan 2021New York, Ny, UsConductor is a search and content intelligence platform that helps marketers create and optimize content to improve visibility online.Our platform generates customer intent insights for enterprise brands that empower marketers to compelling, value-driven content, which leads to increased organic traffic and higher marketing ROI. Customizable dashboards and workflows guide marketers through the content creation process, empowering them to measure, refine, and demonstrate the effectiveness of their SEO and content marketing efforts. -
Chief Revenue OfficerExponea Mar 2018 - Feb 2019Exponea Experience Cloud is an award-winning customer experience and data management platform that not only boosts e-commerce growth with AI-powered engagement automation, but also helps improve company culture with improved cross-department collaboration and customer centricity. The company empowers e-commerce, around the globe, in delivering highly personalized experiences to their customers, raising conversion rates and maximizing customer lifetime value. Exponea focuses on fast growing online retail companies and fashion brand leaders around the world.
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Regional Managing Director Uk, Scandanavia, Benelux And MenaEmarsys Jun 2013 - Feb 2018Vienna, Austria, AtEmarsys is the largest independent marketing platform company in the world. Our software enables truly personalized, one-to-one interactions between marketers and customers across all channels — building loyalty, enriching the customer journey, and increasing revenue. This enables companies to scale marketing decisions and actions beyond human capabilities. At Emarsys, I have overall responsibility in the London and Dubai offices and focus on building teams that drive new client wins and manage our existing client relationships in the UK, Scandanavia, Benelux and MENA. -
Regional Manager - Apac (Formerly Emailvision)Smartfocus Oct 2011 - May 2013London, England, GbSmartFocus empowers businesses to influence their valuable customer journeys, connecting and engaging with them at every treasured touch point. Marketers spend billions attracting customers and yet more than 70% of first time interactions with a brand are also the last. At SmartFocus, we understand that every customer is on a unique journey. Motivations to try, buy or stay loyal change depending on the individual making the choice. Trusted by over 2000 customers, the SmartFocus Message Cloud sends out 55 billion personalized interactions and 7 million email campaigns annually – the customer has control, but you have the power to influence. At this particular period within SmartFocus, I had overall responsibility in the Hong Kong office - driving new business and supporting existing clients in APAC. -
Country Manager - Netherlands (Formerly Emailvision)Smartfocus Oct 2011 - Jan 2012London, England, GbOverall management of the marketing and sales team driving new business and supporting existing clients in the Netherlands
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Client Success Director - Emea (Formerly Emailvision)Smartfocus Oct 2010 - Sep 2011London, England, GbOverall Client Management and Client Service team responsibility for EMEA
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Uk Client Success Director (Formerly Emailvision)Smartfocus Sep 2008 - Sep 2010London, England, GbOverall UK client responsibility of more than 500 clients.
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Client Success Team Lead (Formerly Emailvision)Smartfocus Oct 2007 - Sep 2008London, England, GbOverall client responsibility and manager of a team of 10 Email Marketing professionals including 3 Account Managers (who each have a client portfolio of 60 clients on average with an annual €240,000 bookings target), 6 Production Executives and 1 Data Manager.
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Client Success Manager (Formerly Emailvision)Smartfocus Feb 2006 - Sep 2007London, England, GbManaged a portfolio of 50 clients including key blue chip clients such as Sony, Eurostar, Acxiom and Sharp. During this time, I received the top performer award for achieving 450% over my annual bookings target.
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Marketing Executive/Manager (Formerly Unitemp)Thermon South Africa (Pty) Ltd Nov 2003 - Oct 2005Thermon South Africa (previously unitemp cc) is an ISO 9001:2008 certified company, a specialist supplier of heating, sensing, and control solutions in industry, within Sub-Saharan Africa.For over 30 years, we have focused on industrial heating, but have grown to incorporate a wider portfolio of products that enable us to provide complete solutions to our clients.At Unitemp managed most aspects of marketing including public relations. online (website and email), print, promotions, events, planning, product evaluation and customer relationship and database management.
Steven Ledgerwood Skills
Email Marketing
Digital Marketing
Crm
Management
Business Development
Saas
Direct Marketing
E Commerce
New Business Development
Customer Retention
Account Management
Customer Relationship Management
Sales Management
International Sales
Digital Strategy
Sales
Leadership
Client Development
Client Engagement
Customer Engagement
Software As A Service
Client Relationship Building
Client Retention
Client Services
Steven Ledgerwood Education Details
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University Of South Africa/Universiteit Van Suid-AfrikaIndustrial Psychology -
SacsGeography
Frequently Asked Questions about Steven Ledgerwood
What company does Steven Ledgerwood work for?
Steven Ledgerwood works for Capsule
What is Steven Ledgerwood's role at the current company?
Steven Ledgerwood's current role is Chief Executive Officer (CEO) at Capsule.
What is Steven Ledgerwood's email address?
Steven Ledgerwood's email address is st****@****sys.com
What is Steven Ledgerwood's direct phone number?
Steven Ledgerwood's direct phone number is +4420738*****
What schools did Steven Ledgerwood attend?
Steven Ledgerwood attended University Of South Africa/universiteit Van Suid-Afrika, Sacs.
What skills is Steven Ledgerwood known for?
Steven Ledgerwood has skills like Email Marketing, Digital Marketing, Crm, Management, Business Development, Saas, Direct Marketing, E Commerce, New Business Development, Customer Retention, Account Management, Customer Relationship Management.
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