Lee Knauer, Cpm, Crme, Chdm Email & Phone Number

↠ I’m a dedicated professional with 15+ years of diverse achievements, including providing exceptional client support through product education, resource documentation, and efficient, standardized processes. ↠ As a patient and resourceful leader, I excel in guiding pacesetting teams while developing strategies and programs, thriving as a strategic client partner. By incorporating rigorous analysis and best practices, I continuously improve training processes and consistently exceed all expectations.⬆️Key areas of specialization:Customer Success Team Leadership/Collaboration Training & CoachingAnalysis, Problem-Solving Communication, Reporting Strategic PlanningProgram Development Creative Problem-Solving Presentations, FacilitationContinuous Improvement Relationship Building Systems & Technologies🏆 Selected highlights from my career:⭐Earned a promotion to Director of Customer Success at Kalibri Labs and redesigned the organization’s onboarding program, enabling strategic business alignment. ⭐Chosen to lead the onboarding of a new data provider and all of their portfolio of hotels (200+), training corporate users to ensure the optimal use of a custom data warehouse.⭐Led a complete onboarding program revamp for new clients, leveraging modernized concepts and methodologies around commercial strategy and growing asset value.⭐Designated to join the corporate commercial team at Kimpton Hotels & Restaurants to provide crucial support in integrating programs, platforms, & systems as part of a company acquisition.⭐Established a unique onboarding and training program for Kimpton Revenue Management that was recognized and used as a template across the organization.⭐Presented to 600+ Revenue, Distribution, and Technology attendees at 4 conferences, extending brand initiatives while improving knowledge-sharing across global teams.⭐Managed comprehensive negotiations for a $850k enterprise contract in Global Distribution Systems (GDS) media and built the targeting for quarterly campaigns, driving a record $2M+ annual revenue lift.In my free time, I enjoy indoor gardening and hydroponics, cooking plant-based meals, music, festivals, and travel. I look forward to meeting you! 📧 You can reach me at leeknauer@gmail.com.

Listed skills include Leadership, Jde Enterprise One, Accurate Data Entry, Epitome, and 20 others.

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  University Of Wisconsin-Milwaukee - School Of Business Administration

  Marketing