Application Support Team Lead
Current● Cross functional application subject matter expert.o Netsmart Homecare and Netsmart MyUnityo Optimus EMRo Matrixcareo PointClickCare● Application management within citrix and window based systems platforms. ● Project management related to application implementations and major upgrade or conversions.● Support management and resolutions within the application and internal departments.● Documentation management, within and outside organization.● Vendor management and application resolution for end users.● Performs testing and implementation of new applications as necessary.