White Lotus Home is a Just-In-Time (JIT) manufacturer of organic mattresses, bedding, andfurniture. The logistics manager role evolved from 2 years of outstanding service in shipping andreceiving. The position manages daily operations, workflow efficiencies, and technology enhancements,while strategically planning for quarterly targets across the inventory management, warehousemanagement, and fulfillment concerns of the enterprise. Negotiate FTL, LTL, 3PL, final mile, & white glove rates with FedEx, UPS, and other carriers andpartners. Continuously improve the entire logistics operation, including inbound receiving, outboundshipping, and reverse logistics. Work closely with the manufacturing operations manager, while supporting and growing the e-commerce supply chain with the company VP. Charged with analyzing packaging costs and boxing efficiency, improving metrics dramaticallyenough to earn a promotion to manager after 2 years of outstanding service. As the newlogistics manager, operationalized and monitored compliance for the Amazon providerrelationship.  Analyzed and enhanced shipping, air freight, and packaging efficiency and performance for cost savings of 23%.  Reduced damages 15% and costs 10% by analyzing and improving boxing, packaging, and handling protocols. Track trucking and transportation metrics, routes, and trips in progress while reporting changesto stakeholders. Plan, receive, and organize materials and supplies for hand-crafted, hand-sewn, and handmadeofferings.

Owner/Operator of neighborhood niche realty agency focused on rentals. Obtained brokerage license,opened a boutique shop, and established a presence—ultimately leading 10+ agents at any given time. Managed day-to-day operations, technology systems, and office administration. Presided over the entire operation, budgets, and new-hire agents—obtaining profitability withinjust 6 months. Oversaw the information security practice to ensure regulatory compliance for financiallysensitive information. Vetted, selected, and strategically managed suppliers upward for the best possible performanceand pricing. Negotiated rates for direct mail, brochures, packaging, and shipping-&-receiving of brokeragemarketing materials.

Marketed bank products to individuals and promoted bank services while primarily focusing onmortgage services. Represented loan and credit options to brokers, agents, and prospectivestakeholders for both sales and purchases. As proxy to owner – conferred with underwriters, analyzedand resolved issues, and supervised all applications. Submitted applications for credit analysis—sharing findings, financing, and flexibilities withapplicants and agents. Hired and trained loan officers on regulatory compliance and proper procedures for handlingfinancial information. Reviewed property evaluations and valuations for homeowner mortgages, equity lines, andrenovations financing.