- Responsible for oversight on medium to large client projects with a value of up to $8 Million, specializing in Lawson ERP Software with a focus on HCM, Payroll, Finance and Supply Chain as well as BIRST Data Modeling- Supervised troubled projects from other project managers to assist them in corrective actions- Facilitate complete change order process ensuring accurate budget forecasting and legal compliance

- Liaison between RPI and the client to ensure alignment and project performance meet expectations of stakeholders- Manage daily project tasks, including budgeting and resource forecasting- Ensure timely communication between RPI functional resources and client teams- Report conclusions to program managers and PMO directors on all project performance, status, and KPI's- Identify areas for improvement within Technical Development and Agile methodologies- Assist with development of agile methodologies to improve workflow to clients and team members.

Video Director and Camera Operator for Passion City Church in DC.

- Direct the management of approximately 150 projects for a combined $6+ million. In addition, saved $750k for the company- Establish and curate guidelines, processes, and standards for AV systems and refresh cycles resulting in productivity increase of 10 hours per week- Manage procurement process for vendor bidding, contract negotiations, and awarding of the contracts- Enable due diligence and testing for various new concepts within tech and presented findings to the US Board- Oversee IT project management structure for upcoming office spaces in 10 state territory- International and Domestic Travel up to 75% of the time

- Facilitated project management for upcoming office spaces and special projects- Collected data for feasibility studies to provide solutions to IT needs such as access points, networking, and audio/visual placement- Delivered comprehensive review to senior leadership through analyzing potential technology enhancements

- Ensured tier 1 and tier 2 support of corporate and warehouse teams- Supervised the IT management for regional real estate teams- Managed maintenance of IBM Domino administration for user accounts, mailbox, and group creation- Utilized a multi-system check to ensure the accuracy of system information and software updates- Advised determination of network drive access rights for international employees transitioning to the United States- Oversaw and managed a team of five external contractors to migrate from our DE servers to US servers and diagnosed networking configuration issues during the transition

Provide client consultations, sales, marketing, and creative photography. Maintain a high level of professionalism throughout the entire experience. Handling contractors and team of support staff with weekly responsibilities.

Client Technology Services - February 2015 - November 2015- Provided support for The Hershey Company. - Provided support for 14 East, 11 East, 27NE and Aviation buildings- Provided level 2 support for all users throughout the buildings- Updated asset tracking and management with newly deployed laptops, iPads, and iPhones- Supported sales conferences across the United States with level 2 technical support- Occasional travel as requiredHelp Desk Analyst - February 2014 - February 2015- Provided global support for The Hershey Company. - Provided Teir 1 technical support for local Hershey Employees and Contractors.- Provided Teir 1 and Teir 2 technical support for remote employees and field sales.- Assisted with desktop support repairs as needed for remote users and maintaining quick turn arounds for shipments of new or existing equipment.- Provided a wide array of support including, SAP, Active Directory, Cisco phones, mobile phones and tablets. - Providing assistance with integration and implementation of Microsoft SharePoint

Representing for several agencies as a Brand Ambassador, Product Representative, and Product Specialist on an as needed basis to support their clients

Combining my skills of marketing and technology to assist with recording, sending and monitoring recording submissions for playback on the radioHelps to promote upcoming giveaways and endorsement of new productsWorks with local businesses and promotional staff to setup events to draw potential new customers.Drives all station vehicles, including a dually truck and trailer.

- Provided global support for four (4) different business groups totaling over 4,000 Honeywell personnel and contractors on a monthly basis. - Diagnosed root cause of the user’s issue, determined cause, repaired and documented issue to ensure service level agreements are met. - Averaged 25 calls per day solving various issues, ranging from server outages, program errors, SAP software, Active Directory problem-solving and password resets.- Supplied mobile phone support for Windows 8, iPhones, and Blackberry smart phones.

PLCB Contract: Provided network support and troubleshooting for various network problems, installed Cat5e cables at over 350 PA Wine and Spirit Stores and terminals, installed IBM registers at each of the 350 Stores, assisted in troubleshooting wireless connection issues, ran scripts on the server and new registers for installation and secured network connection. Overnight travel as required.Domestic Relations ContractInstalled over 300 Kyocera printers with new drivers in offices; Repaired system registry errors when found. Provided product use and troubleshooting training for users. Overnight travel as required.