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@firstratehospitality.com
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Stephanie Leger is listed as Award-winning Hospitality Excellence Advisor | Trainer | Auditor | Creator | Podcaster | Miami & Global Industry Insider at First Rate Hospitality, based in Miami, Florida, United States. AeroLeads shows a work email signal at firstratehospitality.com and a matched LinkedIn profile for Stephanie Leger.
Stephanie Leger previously worked as Chief Excellence Officer at First Rate Hospitality and Co-Founder at Wtf! Walk The Floors. Stephanie Leger holds Hospitality And Tourism from Florida Gulf Coast University.
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AeroLeads found 1 current-domain work email signal for Stephanie Leger. Compare company email patterns before reaching out.
For the last twenty years served in the hotel industry globally, including Ritz-Carlton, Mandarin Oriental, Forbes Travel Guide Inspector, AAA, and many others associated with the luxury hotel industry. Other areas of expertise include Spa, Food & Beverage, Recreation, and Casino Operations. • Provided countless reviews of operational evaluations• Trained service standards worldwide to the top hotels in the world• Implemented strategic planning in various hotels to thrive in their market• Assisted hotels during crises such as natural disasters, ZIKA, and the recession of 2008My passion for creating employee performance development and engagement has led to learning multiple cultural backgrounds.
Listed skills include Hotels, Hospitality, Hospitality Management, Hotel Management, and 19 others.
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Leading various hospitality projects from pre-opening to company transitions. Evaluating properties incognito or announced with a detailed report providing valuable feedback of guest experience. Training associates to drive guest engagement.
At WTF! Walk The Floors, we are committed to cultivating hospitality. We train hospitality driven professionals, on the impact that being engaged and involved in their daily operation can bring to those they serve.We equip teams with the tools they need to start operating in a genuine way, through our fun, engaging and impactful full-day training program..
New York, US
Female Founders in Hospitality is a global network of inspiring women who are building companies in the travel and hospitality industry. FFiH provides a platform to share best practices, access resources and advance the next generation of founders who will change the travel and hospitality landscape.
Miami, FL, US
We are disrupting the "standardization" in Luxury Service. A new inclusive hospitality program tailor to all luxury lodging businesses. The conceptual program drives to "Reveal the Authenticity" from each property based on today's luxe travelers' priorities and social distancing practices while maintaining personalized and unique service.
Miramar, Florida, US
Assist accounts in Housekeeping, Overnight Cleaning, Stewarding and Public Areas. Train staff at pre-opening accounts. Audit accounts based on company standards.
New York, NY, US
Conduct orientation sessions and arrange on-the-job training for new hires. Instruct ongoing technical training and personal development classes for associates. Develop and organize training manuals, multimedia visual aids, and other educational materials. Create a positive associate work environment with recognition gatherings and social events.
Bethesda, MD, US
Responsible for overseeing AM Attendants & Housemen in a union environment. Conducted daily inspections for arrival rooms and review with staff. Assist planning VIP transient and groups stays. Strong leadership role in revising Room Cleanliness Project with multiple departments. Conduct weekly department audits on service standards and train new staff.
Atlanta, GA, US
Report to properties around the country an overall synopsis of a typical guest in a luxury environment. Trained and certified in over 550 hotel standards. Identify service strengths and opportunities for improvement.
New York, US
Conducted new hire orientation. Managed hotel guest surveys and analyzed trends for the hotel. Improved daily standards of operation to be a premier luxury property.
Bethesda, MD, US
Handle all group reservations, inventory and special request. Protecting the hotel sell strategy while keeping the client satisfied. Communicating to meeting planners all updates of their group. Catering to guests request in a business hotel environment. Resolve guest opportunities on a daily basis. Assisted in planning the work environment that affects me.
Bethesda, MD, US
Made sure all guest rooms were top quality and ready by check-in time. Coordinate VIP rooms and special attention guests. Managed in a union environment.
Bethesda, MD, US
Responsible for overseeing performance of Front Desk Agents. Assist bellman, front door, and concierge perform daily duties. Handle guest complaints to their satisfaction.
Bethesda, MD, US
Assisted managers in creating contracts, e-mailing clients and answer queries. Assisted clients with suggestions and questions pertaining to their event. Provided proper telephone etiquette to external and internal callers.
Bethesda, MD, US
Going above and beyond to create memorable guest experiences. Responsible for checking guest in and out of the hotel. Handling guest request in a timely manner.
Bethesda, MD, US
Maintained positive relations with staff and customers in high-volume atmosphere. Opened and closed the operation with caution and proficiency. Assisted serving all other restaurants on property.
Bethesda, MD, US
THE START: This is the beginning of my career in hospitality! I wanted to be an elementary teacher, so I got a job in high school at the Ritz-Carlton babysitting and leading children's activities. However, I quickly realized I wanted to avoid working with kids and fell in love with hospitality service.
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Stephanie Leger works for First Rate Hospitality.
Stephanie Leger is listed as Award-winning Hospitality Excellence Advisor | Trainer | Auditor | Creator | Podcaster | Miami & Global Industry Insider at First Rate Hospitality.
AeroLeads has found 1 work email signal at @firstratehospitality.com for Stephanie Leger at First Rate Hospitality.
Stephanie Leger is based in Miami, Florida, United States while working with First Rate Hospitality.
Stephanie Leger has worked for First Rate Hospitality, Wtf! Walk The Floors, Female Founders In Hospitality, Breakthrough Service, and The Service Companies.
You can use AeroLeads to view verified contact signals for Stephanie Leger at First Rate Hospitality, including work email, phone, and LinkedIn data when available.
Stephanie Leger holds Hospitality And Tourism from Florida Gulf Coast University.
Stephanie Leger is listed with skills including Hotels, Hospitality, Hospitality Management, Hotel Management, Hospitality Industry, Opera, Resorts, and Catering.
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