Sleiman Masri Email & Phone Number

Redwood City, California, Us

• Reporting to the Co-Founders (CEO and CMO).• Manage and develop a team of 9 as well as recruit and facilitate training for new lead/manager-level employees.• Facilitate and spearhead projects to position RTHM for a successful series A funding round.• Lead the modification and modernization of clinical operations by implementing a new EHR, delegating staff into optimal roles, and establishing KPIs to measure and monitor new changes.• Collaborated with the CFO to reduce costs and increase profit; due to implemented initiatives, profit grew by 18% between Q3 and Q4.• Successfully launched HR, HIPAA, and IT compliance initiatives, including hiring HR personnel and developing and implementing PHI best practices and cyber security safeguards.• Developed new initiatives to support the tech team working on a new healthcare AI product; created tracking tools to measure patient recovery timelines and health outcomes.• Collaborate with the marketing team to increase patient acquisition through new campaigns, social media engagement, and enhanced brand recognition.• Oversee all vendor management activities, including business insurance vendors, software products, and partnerships with other healthcare clinics.• Develop and implement highly successful strategies and processes to accurately measure and speed up the patient's journey to complete recovery.• Initiatives developed include changing the patient fee structure, implementing low touch plans instead of patient cancellations, and reducing the clinic's support staff headcount.

Paris, Île-De-France, Fr

(Company Acquired) • Successfully doubled headcount in 6 months, tripled active patients, and implemented new EMR/EHR software, resulting in a 37% revenue growth.• Spearheaded multiple projects, including implementing all new systems, including EMR/EHR, patient workflows, and billing practices that facilitated the successful acquisition of Dreem.• Responsible for identifying key hires, building job descriptions, and recruiting and hiring top talent to enhance patient acquisition and revenue growth.• Oversaw and coordinated medical device shipping, patient scheduling, and collection of outstanding balances, resulting in swift growth of the clinical team and increased capacity to see patients in the clinic with an average wait time of less than two weeks.

Santa Cruz, Ca, Us

• Had the unique opportunity to essentially run a large small business with 55 employees, $8 million in revenue and 10,000 active patients (Telemed and on-site).• Supervised and directed all facets of business operations while managing a $7 million budget, 55 employees, and four overnight sleep labs.• Successfully reorganized all vendor partnerships in IT, billing, and software, resulting in a 20% overhead reduction.• Provided direct reports to the CEO on developing the company’s annual budget and making decisions regarding total headcount, salary increases, vendor management, and patient volume.• Oversaw six department heads overseeing areas including HR, finance, medical billing, and care coordination.• Transformed the clinic from only seeing 10% of patients remotely to being 100% telemedicine during the COVID pandemic. This restructuring paid off in the long run by decreasing headcount and maximizing profit.• Championed a partnership with a start-up where the company conducted a 2-year research study that delivered $200,000 in profit.• Successfully erased over $2 million in debt and made Sleep Health MD profitable while serving as the Director of Operations.

Santa Cruz, Ca, Us

• Attained a 38% increase in active patients and a 25% increase in annual revenue by developing an outreach program to local health clinics and corporate wellness centers.• Facilitated and implemented successful patient communication best practices alongside the introduction and launch of Google My Business. Recorded over 450 5-star Google reviews in 2 years.• Served as the Compliance Officer (HR, HIPAA, and Cyber) and managed a team of 15 Schedulers, Referral Coordinators, Community Liaisons, and Interns.• Spearheaded all community outreach and marketing for the clinic's expansion to the San Jose metro area, which resulted in a 20% increase in revenue.• Streamlined and directed patient care from referral to successful treatment of sleep conditions.• Spearheaded community outreach and marketing initiatives for the clinic's expansion into the San Jose metro area, resulting in a 20% revenue growth.• Optimized company-wide employee satisfaction by developing and implementing wellness programs and merit-based bonus plans.

Santa Cruz, Us

• Generated over $650,000 by managing a book of recruiting business.• Successfully placed 22 salary candidates at a fast-paced series of B-D tech startups in roles ranging from account executive to VP of sales and head of marketing.

Atlanta, Ga, Us

• Collaborated effectively and productively with hiring managers, such as Controller, VP of Finance, and CFO, to build their teams—the ability to work well with others as an essential high-level leader. • Handled full cycle recruitment from initial phone screen to successful placement at Fortune 500 companies in Finance and Accounting roles.

Doctor Of Law (J.D.), Legal Studies, General

Dual Bachelors Of Arts Degrees, Psychology And Political Science