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With a proven track record of breathing new life into businesses and propelling growth in both traditional and tech-centric healthcare startups, I've successfully led teams of up to 15 professionals. My expertise encompasses market expansion, boosting patient volumes, strategic business development, and cutting-edge technology adoption.My passion for healthcare comes from my challenging experiences throughout my life in this unnecessarily complicated system. From a painful chronic wrist injury to something as simple as finding a primary care doctor it's always a challenge. I want to help fix it! (Yes, I took my background photo on a camping trip :)A defining moment in my career was turning a heavily indebted company into a thriving, profitable entity. I overcame this challenge by radically innovating the care model, which is a testament to my ability to navigate and reshape healthcare operations. My broad skill set covers essential operational domains, including human resources, finance, vendor relations, strategic growth planning, mergers and acquisitions, and forging impactful partnerships.Whether in a role guiding managers as a Director or steering larger teams as a Manager, my leadership philosophy is anchored in promoting a culture of collaboration 🤝 and lifelong learning 📘.My key skills include but are not limited to: ✭ Market Expansion & Patient Volume Increase: Successfully led market penetration strategies that expanded healthcare services into new regions, significantly increasing patient volumes and service accessibility.✭ Talent Acquisition & Team Leadership: Proven track record in building, mentoring, and leading high-performing teams of up to 15 members, fostering a culture of collaboration, continuous improvement, and excellence.✭ Business Growth & Optimization: Spearheaded strategic initiatives that resulted in substantial business growth and operational optimization. Expertly analyzed trends and identified new opportunities, leading to the development and implementation of innovative strategies that enhanced productivity, increased revenue streams, and improved overall business efficiency.✭ Technology Implementation: Spearheaded the integration of cutting-edge technologies to streamline operations, enhance patient care, and secure a competitive edge in the market.On a personal note, I spend a lot of time in the Sierra Nevada mountains camping, backpacking, white water rafting and kayaking. Connect with me today!
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Head Of OperationsRthm May 2023 - PresentRedwood City, California, Us• Reporting to the Co-Founders (CEO and CMO).• Manage and develop a team of 9 as well as recruit and facilitate training for new lead/manager-level employees.• Facilitate and spearhead projects to position RTHM for a successful series A funding round.• Lead the modification and modernization of clinical operations by implementing a new EHR, delegating staff into optimal roles, and establishing KPIs to measure and monitor new changes.• Collaborated with the CFO to reduce costs and increase profit; due to implemented initiatives, profit grew by 18% between Q3 and Q4.• Successfully launched HR, HIPAA, and IT compliance initiatives, including hiring HR personnel and developing and implementing PHI best practices and cyber security safeguards.• Developed new initiatives to support the tech team working on a new healthcare AI product; created tracking tools to measure patient recovery timelines and health outcomes.• Collaborate with the marketing team to increase patient acquisition through new campaigns, social media engagement, and enhanced brand recognition.• Oversee all vendor management activities, including business insurance vendors, software products, and partnerships with other healthcare clinics.• Develop and implement highly successful strategies and processes to accurately measure and speed up the patient's journey to complete recovery.• Initiatives developed include changing the patient fee structure, implementing low touch plans instead of patient cancellations, and reducing the clinic's support staff headcount. -
Director Of OperationsDreem Jul 2022 - May 2023Paris, Île-De-France, Fr(Company Acquired) • Successfully doubled headcount in 6 months, tripled active patients, and implemented new EMR/EHR software, resulting in a 37% revenue growth.• Spearheaded multiple projects, including implementing all new systems, including EMR/EHR, patient workflows, and billing practices that facilitated the successful acquisition of Dreem.• Responsible for identifying key hires, building job descriptions, and recruiting and hiring top talent to enhance patient acquisition and revenue growth.• Oversaw and coordinated medical device shipping, patient scheduling, and collection of outstanding balances, resulting in swift growth of the clinical team and increased capacity to see patients in the clinic with an average wait time of less than two weeks. -
Director Of OperationsSleep Health Md Dec 2019 - Jul 2022Santa Cruz, Ca, Us• Had the unique opportunity to essentially run a large small business with 55 employees, $8 million in revenue and 10,000 active patients (Telemed and on-site).• Supervised and directed all facets of business operations while managing a $7 million budget, 55 employees, and four overnight sleep labs.• Successfully reorganized all vendor partnerships in IT, billing, and software, resulting in a 20% overhead reduction.• Provided direct reports to the CEO on developing the company’s annual budget and making decisions regarding total headcount, salary increases, vendor management, and patient volume.• Oversaw six department heads overseeing areas including HR, finance, medical billing, and care coordination.• Transformed the clinic from only seeing 10% of patients remotely to being 100% telemedicine during the COVID pandemic. This restructuring paid off in the long run by decreasing headcount and maximizing profit.• Championed a partnership with a start-up where the company conducted a 2-year research study that delivered $200,000 in profit.• Successfully erased over $2 million in debt and made Sleep Health MD profitable while serving as the Director of Operations. -
Operations ManagerSleep Health Md May 2016 - Nov 2019Santa Cruz, Ca, Us• Attained a 38% increase in active patients and a 25% increase in annual revenue by developing an outreach program to local health clinics and corporate wellness centers.• Facilitated and implemented successful patient communication best practices alongside the introduction and launch of Google My Business. Recorded over 450 5-star Google reviews in 2 years.• Served as the Compliance Officer (HR, HIPAA, and Cyber) and managed a team of 15 Schedulers, Referral Coordinators, Community Liaisons, and Interns.• Spearheaded all community outreach and marketing for the clinic's expansion to the San Jose metro area, which resulted in a 20% increase in revenue.• Streamlined and directed patient care from referral to successful treatment of sleep conditions.• Spearheaded community outreach and marketing initiatives for the clinic's expansion into the San Jose metro area, resulting in a 20% revenue growth.• Optimized company-wide employee satisfaction by developing and implementing wellness programs and merit-based bonus plans.
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Senior Recruiter/Account ManagerWavestaff Nov 2014 - May 2016Santa Cruz, Us• Generated over $650,000 by managing a book of recruiting business.• Successfully placed 22 salary candidates at a fast-paced series of B-D tech startups in roles ranging from account executive to VP of sales and head of marketing. -
Executive RecruiterRandstad Usa Jun 2013 - Nov 2014Atlanta, Ga, Us• Collaborated effectively and productively with hiring managers, such as Controller, VP of Finance, and CFO, to build their teams—the ability to work well with others as an essential high-level leader. • Handled full cycle recruitment from initial phone screen to successful placement at Fortune 500 companies in Finance and Accounting roles.
Sleiman Masri Skills
Sleiman Masri Education Details
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University Of California, College Of The Law, San Francisco (Formerly Uc Hastings)General -
Bowling Green State UniversityPsychology And Political Science
Frequently Asked Questions about Sleiman Masri
What company does Sleiman Masri work for?
Sleiman Masri works for Rthm
What is Sleiman Masri's role at the current company?
Sleiman Masri's current role is Head of Operations in HealthTech.
What is Sleiman Masri's email address?
Sleiman Masri's email address is sl****@****ail.com
What is Sleiman Masri's direct phone number?
Sleiman Masri's direct phone number is +151029*****
What schools did Sleiman Masri attend?
Sleiman Masri attended University Of California, College Of The Law, San Francisco (Formerly Uc Hastings), Bowling Green State University.
What are some of Sleiman Masri's interests?
Sleiman Masri has interest in Science And Technology, Social Services, Education.
What skills is Sleiman Masri known for?
Sleiman Masri has skills like Leadership, Cold Calling, Recruiting, Team Leadership, Cloud Computing, Direct Sales, Leadership Development, Fundraising, Technical Recruiting, Outdoor Recreation, Jobscience, Salesforce.com.
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