Shawn Lewis Email & Phone Number

Raleigh, Nc, Us

Durham, Nc

Sort packages and stack them in designated areas • Adhere to all warehouse safety guidelines • Train new hires and provide coaching for entry-level package handlers • Load and unload packages at the warehouse • Make sure all packages are properly packed and loaded • Prepare packages for delivery using scanners, handheld printers, and packing materials • Operate common warehouse tools, including pallet jacks, dollies, forklifts, hand trucks, and conveyor systems.

Remote

I started out creating graphics and layouts for MySpace back in 2005. From there, I have dabbled in music production, photography, video recording & editing, photo editing, social media management/advertising, logo creation, and audio mixing. I am currently a full-time student at Living Arts College pursuing my bachelor's degree in Immersive Audio Production & Design.

Raleigh, North Carolina, United States

Overseen the day-to-day operations of all rides & attractions • Supverised & trained a team of 20+ employees • Followed and carried out all safety guidelines • Performed standard mechanical troubleshooting and maintenance • Responsible for conducting emergency procedures • Reported metrics and disciplinary actions regarding employees

Raleigh, Nc

Collected tickets or money for rides • Ensured children were the appropriate height and age for rides • Latched passengers securely • Boarded passengers onto rides • Explained safety procedures to riders • Pointed out evacuation routes and procedures • Operated equipment that starts and shuts down rides •Inspected equipment to detect wear and tear • Performed minor and major repairs •Stopped vehicles and de-boarded passengers in case of emergencies •Cleaned up debris around rides • Removed disorderly, obnoxious, or sick people from rides • Enforced all safety regulations and stay current with safety rules and procedures

New York, United States

Provided assistance to participants in person, on email, or telephonically • Compiled and maintained records on participants’ accounts • Received requests from participants and liaised with relevant departments within the organization to provide solutions • Escalated complaints to relevant departments • Assisted members with their retirement options, pension plans/credits and health insurance inquiries • Responsible for data entry and record keeping • Hosted face-to-face meetings with members who preferred assistance in person

Cary, Nc

Trained and prepared call center representatives to respond to customer questions and complaints and troubleshooted problems with services or products • Ensured agents understood and complied with all call center objectives, performance standards, and policies • Monitored and evaluated agent performance, provided learning or coaching opportunities, and took corrective action (if necessary) • Assisted with escalated calls from irate callers

Bachelor Of Arts - Ba, Bachelors Of Arts In Immersive Audio Production & Design, 4.0 Gpa

Associate Of Arts - Aa, Mass Communications

High School Diploma, Visual And Performing Arts

Activities and Societies: Honors visual arts student, media & broadcasting, completed iLead Leadership course, member of the International.