I am an LGBT activist, experienced customer relations specialist, and mass communications major looking to secure a role working for a company that values creativity and equality. I have several years of experience in content creation, video editing, audio production & engineering, graphic design, videography & photography dating back to early 2005. I have nearly 9+ years of experience working for companies like Xerox Corporation, FedEx Ground as well as AFTRA Retirement Fund in New York City all while obtaining formal education in my field. In 2021, I started two businesses; All The Shyne Records, LLC & Overtime Auto Detailing, LLC which have garnered a healthy amount of success since opening. I am currently seeking a position where I can best utilize my expertise. I look forward to connecting with you!
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Package HandlerFedex GroundRaleigh, Nc, Us -
Package HandlerFedex Ground Nov 2017 - PresentDurham, NcSort packages and stack them in designated areas • Adhere to all warehouse safety guidelines • Train new hires and provide coaching for entry-level package handlers • Load and unload packages at the warehouse • Make sure all packages are properly packed and loaded • Prepare packages for delivery using scanners, handheld printers, and packing materials • Operate common warehouse tools, including pallet jacks, dollies, forklifts, hand trucks, and conveyor systems. -
Multimedia SpecialistFreelance Aug 2005 - PresentRemoteI started out creating graphics and layouts for MySpace back in 2005. From there, I have dabbled in music production, photography, video recording & editing, photo editing, social media management/advertising, logo creation, and audio mixing. I am currently a full-time student at Living Arts College pursuing my bachelor's degree in Immersive Audio Production & Design.
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Track LeadFrankie'S Fun Parks, Llc Nov 2019 - Feb 2020Raleigh, North Carolina, United StatesOverseen the day-to-day operations of all rides & attractions • Supverised & trained a team of 20+ employees • Followed and carried out all safety guidelines • Performed standard mechanical troubleshooting and maintenance • Responsible for conducting emergency procedures • Reported metrics and disciplinary actions regarding employees -
Ride OperatorFrankie'S Fun Parks, Llc Nov 2017 - Nov 2019Raleigh, NcCollected tickets or money for rides • Ensured children were the appropriate height and age for rides • Latched passengers securely • Boarded passengers onto rides • Explained safety procedures to riders • Pointed out evacuation routes and procedures • Operated equipment that starts and shuts down rides •Inspected equipment to detect wear and tear • Performed minor and major repairs •Stopped vehicles and de-boarded passengers in case of emergencies •Cleaned up debris around rides • Removed disorderly, obnoxious, or sick people from rides • Enforced all safety regulations and stay current with safety rules and procedures
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Member Services RepresentativeAftra Retirement Fund Feb 2016 - Nov 2017New York, United StatesProvided assistance to participants in person, on email, or telephonically • Compiled and maintained records on participants’ accounts • Received requests from participants and liaised with relevant departments within the organization to provide solutions • Escalated complaints to relevant departments • Assisted members with their retirement options, pension plans/credits and health insurance inquiries • Responsible for data entry and record keeping • Hosted face-to-face meetings with members who preferred assistance in person -
Customer Service Team LeadXerox Oct 2013 - Feb 2016Cary, NcTrained and prepared call center representatives to respond to customer questions and complaints and troubleshooted problems with services or products • Ensured agents understood and complied with all call center objectives, performance standards, and policies • Monitored and evaluated agent performance, provided learning or coaching opportunities, and took corrective action (if necessary) • Assisted with escalated calls from irate callers
Shawn Lewis Education Details
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4.0 Gpa -
Mass Communications -
Visual And Performing Arts
Frequently Asked Questions about Shawn Lewis
What company does Shawn Lewis work for?
Shawn Lewis works for Fedex Ground
What is Shawn Lewis's role at the current company?
Shawn Lewis's current role is Package Handler.
What schools did Shawn Lewis attend?
Shawn Lewis attended Living Arts College, Wake Technical Community College, Southeast Raleigh High School.
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