Stephen Li Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Verify and confirm pricing data from suppliers and other sources, ensuring it meets required tolerance levels of the entire database• Analyze and approve reports generated for pricing activities from a centralized database and individual custody platforms• Ensure accurate pricing of securities at month-end to generate complete and precise client statements and identify opportunities for automation.• Research, review, and analyze alternative pricing sources for non-exchange and thinly traded securities in the database• Respond to client inquiries promptly and maintain a high level of service to strengthen client retention and uphold the company's image

Greater Toronto Area, Canada

•Planned lessons for allotted time to strengthen weak subjects and build skills•Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses•Prepared lesson plans to meet goals identified in students' individualized study plans.

Toronto, Ontario, Canada

•Used Analytics to measure social media performance and effectiveness•Managed all social media account activity and engagement•Reported to managers based on performance metrics and made recommendations for future activities

Aurora, Ontario, Canada

•Collaborated with internal team members to resolve customer concerns and deliver enhanced customer experiences•Resolved customers' issues related to online purchases, late product deliveries and billing discrepancies to encourage good customer relationships•Maintained up-to-date knowledge of product and service changes.

Richmond Hill, Ontario, Canada

•Prepared merchandise for sales floor by pricing or tagging•Helped customers locate products and checked store system for merchandise at other sites•Engaged with customers to build rapport and loyalty.

Mississauga, Ontario, Canada

•Compiled and wrote documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program•Conducted trial runs of programs and software applications to be sure they produced the desired information.

Honours Bachelor Of Commerce, Marketing

Bachelor Of Engineering - Be, Computer Engineering

Education record