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Lilit Sargsyan, Phd Email & Phone Number
Senior User Experience Researcher
at
AT&T
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✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior User Experience Researcher
Location
San Francisco Bay Area, United States, United States
Company size
Who is Lilit Sargsyan, Phd? Overview
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Quick answer
Lilit Sargsyan, Phd is listed as Senior User Experience Researcher at AT&T, a company with 3188 employees, based in San Francisco Bay Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Lilit Sargsyan, Phd.
Lilit Sargsyan, Phd previously worked as User Experience Researcher at Verizon Connect and Graduate Student Researcher at University Of Michigan-Dearborn. Lilit Sargsyan, Phd holds Master Of Science - Ms, Human-Centered Design And Engineering from University Of Michigan-Dearborn.
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AT&T
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Profile bio
About Lilit Sargsyan, Phd
I'm a PhD, mixed methods UX Researcher with around 10 years of experience across business, applied, and academic settings. My work focuses on generative and evaluative studies, where I turn insights into actionable strategies that help drive business goals. I've worked closely with design, product, content, and engineering teams in the US, Europe, and Asia, building strong cross-functional partnerships in a global B2B SaaS environment.My research approach is defined by a unique blend of observational and analytical rigor with storytelling, fueled by my passion for diving deep into data to uncover the unspoken and weave it into meaningful patterns.I employ a comprehensive research toolkit, featuring:- In-depth interviews, focus groups, usability testing, concept testing, contextual inquiry, and thematic analysis- Surveys, card sorts and tree tests- Desk research and product usage analytics- Stakeholder management, research methods development, research repository creation and UX publication. Fluent in four languages, I bridge cultures and bring together diverse viewpoints through effective communication, enriching team dynamics and deepening our collective understanding of user needs and shared goals.My personal and professional path is a mosaic of experiences, each etched with the trials and transformations that have shaped me. This journey has not only built my resilience but has also enhanced my ability to infuse vitality and creativity into every project I touch. Turning every challenge into a wellspring of creativity and opportunity is not just a professional mantra but a personal commitment to living a rich, fulfilling life.
Current workplace
Lilit Sargsyan, Phd's current company
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At&T
6 roles
Lilit Sargsyan, Phd work experience
A career timeline built from the work history available for this profile.
User Experience Researcher
CurrentBuild and execute research roadmaps in partnership with product, design, content, and engineering teams, improving product usability and identifying demand for new features, advancing the company's strategic business goals.Develop user engagement and adoption strategies for new and existing product features through primary user research, enriching these.
Aug 2022 - Present
Graduate Student Researcher
Redesigned a popular mobile app by resolving usability issues through heuristic evaluation and usability testing.Created an ideabook of AI driven in-vehicle voice assistant concepts for Human-AI teaming by conducting competitor analysis, literature review, focus groups, creating personas, and leading in-lab concept testing on a driving simulator.Developed.
May 2021 - Dec 2022
Translator
Freelance
With a heartfelt love for literature and folklore, I've brought to Armenian readers nine cherished books. These encompass novels as well as the "How To Think Like" series by Daniel Smith, including the titles "How to Think Like Mandela," "How to Think Like Einstein," "How to Think Like Steve Jobs," and "How to Think Like Sherlock". One of the joys of my.
Jun 2009 - Dec 2019
Researcher/Professor
Led applied and foundational research studies, specializing in linguistic behavioral data analysis, research supervision, and instructional design, significantly contributing to the development of innovative research and teaching methodologies.Engaged in the academic community by teaching university courses and mentoring students, authoring scholarly.
Sep 2012 - May 2018
Academic Assistant
Managed and optimized academic and research operations by coordinating academic resources and research projects, and providing support in the design and execution of research studies and academic courses.
Oct 2009 - Sep 2012
Team & coworkers
Colleagues at AT&T
Other employees you can reach at verizonconnect.com. View company contacts for 3188 employees →
PF
Paul Foster
Colleague at At&TKingston Upon Thames, England, United Kingdom, United Kingdom
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JH
Jordan H.
Colleague at At&TColumbus, Ohio Metropolitan Area, United States
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AF
Ana Franzen
Colleague at At&TGreater Chicago Area, United States
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TR
Trisha Rose
Colleague at At&TColonial Heights, Virginia, United States, United States
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SA
Salvatore Alotta
Colleague at At&TFerrara, Emilia-Romagna, Italy, Italy
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VR
Vanessa Rodrigues
Colleague at At&TPortugal, Portugal
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KM
Karen Madl
Colleague at At&TSchaumburg, Illinois, United States, United States
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MR
Maria Reyes-Montemayor
Colleague at At&TGreater Chicago Area, United States
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MM
Mary Michno
Colleague at At&TOakland Charter Township, Michigan, United States, United States
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AP
Annabelle Perez
Colleague at At&TPurdys, New York, United States, United States
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Paul Foster
Colleague at At&TKingston Upon Thames, England, United Kingdom, United Kingdom
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JH
Jordan H.
Colleague at At&TColumbus, Ohio Metropolitan Area, United States
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AF
Ana Franzen
Colleague at At&TGreater Chicago Area, United States
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TR
Trisha Rose
Colleague at At&TColonial Heights, Virginia, United States, United States
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SA
Salvatore Alotta
Colleague at At&TFerrara, Emilia-Romagna, Italy, Italy
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VR
Vanessa Rodrigues
Colleague at At&TPortugal, Portugal
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KM
Karen Madl
Colleague at At&TSchaumburg, Illinois, United States, United States
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MR
Maria Reyes-Montemayor
Colleague at At&TGreater Chicago Area, United States
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MM
Mary Michno
Colleague at At&TOakland Charter Township, Michigan, United States, United States
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AP
Annabelle Perez
Colleague at At&TPurdys, New York, United States, United States
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5 education records
Lilit Sargsyan, Phd education
Master Of Science - Ms, Human-Centered Design And Engineering
Doctor Of Philosophy - Phd, Linguistics
Doctor Of Philosophy - Phd, Linguistics, Certificate Of Completion
Master Of Arts - Ma, European Languages And Cross-Cultural Communication
Bachelor Of Arts - Ba, European Languages And Cross-Cultural Communication
FAQ
Frequently asked questions about Lilit Sargsyan, Phd
Quick answers generated from the profile data available on this page.
What company does Lilit Sargsyan, Phd work for?
Lilit Sargsyan, Phd works for AT&T.
What is Lilit Sargsyan, Phd's role at AT&T?
Lilit Sargsyan, Phd is listed as Senior User Experience Researcher at AT&T.
Where is Lilit Sargsyan, Phd based?
Lilit Sargsyan, Phd is based in San Francisco Bay Area, United States, United States while working with AT&T.
What companies has Lilit Sargsyan, Phd worked for?
Lilit Sargsyan, Phd has worked for At&T, Verizon Connect, University Of Michigan-Dearborn, Freelance, and Yerevan State University.
Who are Lilit Sargsyan, Phd's colleagues at AT&T?
Lilit Sargsyan, Phd's colleagues at AT&T include Paul Foster, Jordan H., Ana Franzen, Trisha Rose, and Salvatore Alotta.
How can I contact Lilit Sargsyan, Phd?
You can use AeroLeads to view verified contact signals for Lilit Sargsyan, Phd at AT&T, including work email, phone, and LinkedIn data when available.
What schools did Lilit Sargsyan, Phd attend?
Lilit Sargsyan, Phd holds Master Of Science - Ms, Human-Centered Design And Engineering from University Of Michigan-Dearborn.
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