Slim Jbir Email & Phone Number

Montreal, QC, CA

Montreal, Quebec, Canada

• Oversee a fleet of tank cars, ensuring optimal utilization, maintenance scheduling, and compliance with safety and environmental regulations.
• Optimized asset capacity (fleet and terminals) allowing a monthly cost reduction of $102K.
• Directed the day-to-day operations of multiple fuel terminals, managed capacity planning and forecasting, ensuring sufficient resources were available to meet demand.
• Implemented inventory management systems to ensure accurate tracking of biofuel levels, reducing stockouts and excess inventory costs.
• Led the setup and commissioning of new fuel terminals, including site selection, equipment installation.
• Negotiated long-term contracts with suppliers, vendors, and transportation providers, securing favorable terms that supported company profitability.

Montreal, Quebec, Canada

• Improved NPS by 7 points within 9 months of management.
• Engineered a customs process improvements resulting in $170K in revenue and $57K in cost savings.
• Build and enforced governance which elevated the transportation delivery accuracy from 66% to 92%.
• Negotiated contracts with carriers and vendors and achieved a cost saving of 35%.
• Attained 25% increase in productivity and a 15% error reduction by documenting processes.
• Managed an off-site team in India and ameliorated the transaction process time by 50%.

Canada

• Founded service teams in 4 countries and delivered a regional project at 15% less than budget.
• Reached the KPI in 3 countries, within the hyper care period of an organizational restructuring.
• Developed an Ecommerce strategy for customers, achieving 85% conversion ratio within 6 months.
• Redesigned the customer cross-functional onboarding, leading to 15% customer retention.
• Outperformed the company's target with an increased customers portfolio of 12% in Mexico and Brazil.
• Refined outsourcing strategy despite opposition, resulting in a saving of $165K.

Montreal, Quebec, Canada

• Directed a complex organizational change in 7 countries and delivered on-time implementation.
• Persuaded and secured buy-in from C-Suite and facilitated change management by coaching mangers.
• Elaborated a communication plan and obtained 87% employee satisfaction score.
• Guided a UI/UX startup to improve a CRM user interface and curtailed process time by 30%.
• Consulted by ‘’Wave’’ to design the BL release workflow, which led to reduce paper BL by 37%.
• Spearheaded a vital enterprise-wide business initiative that was adopted by 600 personnel.

Montreal, Canada Area

• Built a customer service department from inception and improved annual CSAT result by 8pts in 1 year.
• Led Team Canada to the top 5 global ranking in the annual customer satisfaction survey (IPSOS-CSAT).
• Directed the outsourcing of tasks to a 3rd party and generated 40% reduction in financial outlays.
• Increased the net operating profit by 7% by negotiating preferential rates with truckers.
• Nominated as member of an SAP design team among 25 other candidates

Montreal, Canada Area

• Managed a team of 12 direct report.
• Proposed and conceived a department centralization resulting in reducing case resolution by 40%.
• Moderated workshops to empower representatives, persuaded senior staff to contribute to building a succession plan and contributed to the nomination of 2 managers.
• Reduced the transportation budget for automobile manufacturing company by 7%.

• Enhanced terminal safety levels by successfully serving as a consultant for CN.
• Challenged and persuaded CN to correct a public tariff which led to cost reduction from $5K to $300.
• Unveiled a process inefficiency and proposed a solution which saved $1.3M in claims cost.
• Enhanced purchasing power through supplier consolidation and achieved a 25% reduction in costs.
• Elaborated a revenue stream strategy along with a sales plan which generated $255K in year 1.
• Consolidated several report and trained employees which eliminated 3 weekly hrs of manual work.

Montreal, Canada Area

Handling a weekly average volume of over 300 orders by coordinating with internal interfaces and house vendors to ensure a smooth and on time deliveries. Providing customers with tracking updates and manage their queries on daily basis.

Tunis Governorate, Tunisia

Leading the procurement and sales activities of parts and services and provisions to commercial ships and yachts.

Tunis Governorate, Tunisia

Green Belt Certification, Six Sigma

Certificate, Logistics, Materials, And Supply Chain Management

Bachelor'S Degree, Mechanical Engineering