Scott L. Mitchell, Rmcp® Email & Phone Number

Las Vegas, Nevada Area

Insight is a leader in providing smart, cutting-edge technology solutions for global organizations of all sizes. From developing unique strategies to delivering the products, services and expertise, we’ll help your business run more efficiently and modernize through Insight Intelligent Technology Solutions™.Manages resource booking and confirmation for all current and future projectsMaintains a central scheduling calendar, providing a current and projected view of all resource… Show more Insight is a leader in providing smart, cutting-edge technology solutions for global organizations of all sizes. From developing unique strategies to delivering the products, services and expertise, we’ll help your business run more efficiently and modernize through Insight Intelligent Technology Solutions™.Manages resource booking and confirmation for all current and future projectsMaintains a central scheduling calendar, providing a current and projected view of all resource assignments and vacation requests.Reviews engagement paperwork to verify and communicate project requirementsMaintains list of consultant skills, certifications and accreditationsCreates and maintains project records within the INSIGHT project tracking system (AdaptiveWork (AW).Ensure balance of supplied resources with sales demand. Optimize resource utilization and perform capacity planning to ensure bookings to revenue conversion.Manage resource allocation, availability, and forecast overviews. Maintain accurate and up to date information of forecast and availability. Compile and analyze resource management reports and deliver analysis to field management and operations. Provide business insights to data reporting, scorecard definition and tracking, KPI’s. Advise and provide recommendations on hiring, training, or reductions in workforce at interlock meetings. Create, develop and manage relationships with subcontractor agencies, field resources, and cross-functional teams.Deliver and create Quarterly Business Review presentations, operational procedures, and training.Create capacity model to show potential revenue if increase in partner or internal headcount. Show less

Henderson. Nv

Manages resource booking and confirmation for all current and future projectsMaintains a central scheduling calendar, providing a current and projected view of all resource assignments and vacation requestsReviews engagement paperwork to verify and communicate project requirementsMaintains list of consultant skills, certifications and accreditationsCreates and maintains project records within the XMS project tracking systemEnsure balance of supplied resources with sales… Show more Manages resource booking and confirmation for all current and future projectsMaintains a central scheduling calendar, providing a current and projected view of all resource assignments and vacation requestsReviews engagement paperwork to verify and communicate project requirementsMaintains list of consultant skills, certifications and accreditationsCreates and maintains project records within the XMS project tracking systemEnsure balance of supplied resources with sales demand. Optimize resource utilization and perform capacity planning to ensure bookings to revenue conversion.Manage resource allocation, availability, and forecast overviews. Maintain accurate and up to date information of forecast and availability. Compile and analyze resource management reports and deliver analysis to field management and operations. Provide business insights to data reporting, scorecard definition and tracking, KPI’s. Advise and provide recommendations on hiring, training, or reductions in workforce at interlock meetings. Create, develop and manage relationships with subcontractor agencies, field resources, and cross-functional teams.Deliver and create Quarterly Business Review presentations, operational procedures, and training.Create capacity model to show potential revenue if increase in partner or internal headcount. Works directly with clients and partners to:o Schedule resources with the skills required for each projecto Follow up on any resource requests that cannot be immediately satisfied and propose options that would allow the request to be fulfilled by XMSo Communicate consultant availability to partnersMonitors project status to:o Provide project logistics information to assigned consultantso Ensure consultants meet the engagement expectationso Identify potential instances of scheduling changes or other non-schedule impacting project concernso Resolve logistical issues that arise during engagements Show less

Raleigh-Durham, North Carolina Area

Develop relationship between customer and company, ensuring detail business analysis is completed prior to assignment of consultants. Develop customer references by building complete customer satisfaction.Ensure consultants maintain highest level of training necessary to provide for successful completion of engagement.Negotiate business contract with customers.

Las Vegas, Nv

Utilize strong leadership skills in overseeing security consultants responsible for RACF security assessments and remediation, security server conversion, and migration servicesCoordinate hiring functions to ensure employment of high quality applicants; manage various functional areas encompassing sales, marketing, training, and developmentEnhance teamwork and overall work performance efficiency through performance planning and semi-annual /annual reviewsProvide P&L… Show more Utilize strong leadership skills in overseeing security consultants responsible for RACF security assessments and remediation, security server conversion, and migration servicesCoordinate hiring functions to ensure employment of high quality applicants; manage various functional areas encompassing sales, marketing, training, and developmentEnhance teamwork and overall work performance efficiency through performance planning and semi-annual /annual reviewsProvide P&L management including new pipeline generation; identify and capitalize on new SW sales opportunities through services Show less

Provided primary leadership in overseeing consultants for WW pre-sales customer solutions within the geographic areas of Asia Pacific, Europe, and the AmericasPrepared proof of concept and technology demos along with executive and technical presentations; pro actively involved and assisted with post-sales deploymentAdministered more than $2.8 million annual budget for consultants based in US, EMEA, Canada, and AP; ensured achievement of organization’s quarterly revenue… Show more Provided primary leadership in overseeing consultants for WW pre-sales customer solutions within the geographic areas of Asia Pacific, Europe, and the AmericasPrepared proof of concept and technology demos along with executive and technical presentations; pro actively involved and assisted with post-sales deploymentAdministered more than $2.8 million annual budget for consultants based in US, EMEA, Canada, and AP; ensured achievement of organization’s quarterly revenue targetsPlayed a pivotal role in presenting IBM Tivoli's deployment methodology to prospective customers; work closely with customers and educate them on critical success factors for solution implementationsCoordinated programs to enhance partners’ efficiency in providing IBM Tivoli services; maintained effective working relationships between professional services, technical support, sales, marketing, and engineeringInvolved in a team that was recognized as leading SMEs in the area of E2E monitoring and appointed to handle “crit-sit” issues reported by customersLed the development and implementation of E2E solution deployment of IBM Tivoli Monitoring solution to Citigroup’s 3 major datacenters such as New York, Singapore, and JapanMonitored and ensured achievement of project objectives and collaborated with the development team in performing “quick fixes”Spearheaded the solution team in the design and implementation of large-scale IBM Tivoli monitoring solution for Bank of AmericaOversaw all aspects of recovery project for the U.S. Army; coordinated specific base locations with migration efforts from IBM Tivoli Monitoring 5.x to IBM Tivoli Monitoring 6.1Directed the implementation of monitoring solution for Nokia’s data centers located in Finland, Dallas, and in the United KingdomProvided primary direction to consultants and assisted with evaluation, planning, and project implementation for AT&T Show less

Raleigh-Durham, North Carolina Area

Manage consultants comprised from Product Introduction and PCS (Now SWAT)Deliver solutions and development support to improve customer satisfaction. Team was actively engaged in 150 customers resulting in $26M in generated sales.Leverage the competitive advantage of combined Tivoli and IBM resources and solutions to win in the marketplace.Provided guidance to ensure all PI programs complete on time including GA and final report.Helped Plan and Developed Official… Show more Manage consultants comprised from Product Introduction and PCS (Now SWAT)Deliver solutions and development support to improve customer satisfaction. Team was actively engaged in 150 customers resulting in $26M in generated sales.Leverage the competitive advantage of combined Tivoli and IBM resources and solutions to win in the marketplace.Provided guidance to ensure all PI programs complete on time including GA and final report.Helped Plan and Developed Official Swat team for execution in 2004. Show less

Shibuya, Tokyo

Oversaw all aspects of Integration Verification Test (IVT), Functional Verification Test (FVT), and Globalization Verification Test (GVT) laboratories in Japan, Korea, Taiwan, Australia, and ChinaFormulated and deployed performance matrix used to rate AP test teams; conducted semi-annual / annual reviews of direct reports while ensuring accuracy of reports and final approver for all year-end performance reviewsAdministered more than $13 million annual budget through Inter… Show more Oversaw all aspects of Integration Verification Test (IVT), Functional Verification Test (FVT), and Globalization Verification Test (GVT) laboratories in Japan, Korea, Taiwan, Australia, and ChinaFormulated and deployed performance matrix used to rate AP test teams; conducted semi-annual / annual reviews of direct reports while ensuring accuracy of reports and final approver for all year-end performance reviewsAdministered more than $13 million annual budget through Inter Company Agreement (ICA) for laboratory resources assigned to test functions and year-end budget planning sessions for the upcoming yearCoordinated the development of “living” project plans for each product in test cycle in the AP laboratories on average of five to eight products annuallyDirected the successful deployment of IBM Tivoli Monitoring migration from Distributed Monitoring 3.7 to ITM 5.1 for Sony Japan to monitor 20,000 serversImplemented monitoring solution for Fujitsu Japan through local laboratory resources and development resources from the United StatesLed efforts in support of product betas and new product offerings across Asia Pacific; appointed laboratory advocates to customers participating in the beta program to ensure successful completion during the evaluationDramatically reduced open customer reported defects and increased customer satisfaction; organized mentor program in collaboration with senior American and Japanese support representatives Show less

Cis, Computer Information Systems - Graduated Magna Cum Laude, 3.98 Gpa

Activities and Societies: Who's Who 1989, 1990, Alpha Mu Honor Society Volunteer, Children with Special Needs

Hs Diploma, College Preparatory

College Prep Sports - Football & Baseball