Shannon Moran Email and Phone Number
Chief Operating Officer and Director of Research Center of Excellence at
@
Trailhead Strategies Inc.
Manager jobs
Shannon Moran's Location
San Diego, California, United States, United States
Shannon Moran's Contact Details
Shannon Moran work email
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Shannon Moran personal email
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Shannon Moran phone numbers
About Shannon Moran
Business and technology leader with over 20 years strategizing and mobilizing organizations to transform business and technical programs to drive business value, increase efficiency, and extend capabilities. History of leveraging existing and emerging technologies to create opportunities and refine strategies that are in full alignment with business and stakeholder needs.Deep experience in articulating a clear vision and leadership at all levels through excellent communication skills that strike the perfect balance between technical depth and business acumen.
Shannon Moran's Current Company Details
Trailhead Strategies Inc.
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Chief Operating Officer and Director of Research Center of Excellence
Manager jobs
- Website:
- trailheadstrat.com
- Employees:
- 3
Shannon Moran Work Experience Details
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Chief Operating Officer And Director Of Research Center Of ExcellenceTrailhead Strategies Inc.San Diego, Ca, Us
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Chief Operating Officer & Director Of Research Center Of ExcellenceTrailhead Strategies Inc. May 2023 - PresentHelping businesses, workforce agencies, social impact investors, non-profits, and training providers build a more inclusive, resilient, sustainable, and competitive American economy, one project at a time.Lead operations and strategic planning for Trailhead Strategies, Inc., ensuring alignment with organizational goals and client needs.Spearhead initiatives to enhance data accessibility and usability, enabling informed decision-making for educational and workforce programs.Lead the Centers of Excellence, delivering high-quality research and data analysis to support workforce development in the Inland Empire/Desert region.Develop and maintain partnerships with community colleges, industry stakeholders, and workforce development agencies.Conduct comprehensive labor market research to inform community colleges and workforce development organizations about current and future labor market trends.Analyze regional economic data to identify emerging industries and high-demand occupations.Provide expert guidance on data interpretation and application to enhance educational program offerings and student career pathways.
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Chief Operating OfficerSan Diego Workforce Partnership May 2022 - Apr 2023San Diego, California, UsResponsible for the strategic direction and execution of organizational goals by understanding and identifying ways to solve business needs within operational assets while strategically improving delivery of services, operational efficiencies, and technology evolvement.• Leveraged best in class data infrastructure technologies to design and execute financial infrastructure solutions such as automating outcome reporting, financial reporting, and budget management for a $30M organization. • Actively consult as a thought leader on national workforce community projects that seek to improve the use of technology, data, and data sharing.• Championed strategic plan design and execution to align organizational objective and key results at all levels in organization. • Designed and sponsored critical digital transformations resulting in modernization, scalable operations and material decreased spend. -
Chief Information OfficerSan Diego Workforce Partnership Nov 2020 - May 2022San Diego, California, Us• Elevated organization to a data-driven culture by championing data research, evaluation, and analysis to develop a modern, automated business intelligence ecosystem that leverages data across organizational business systems, resulting in improved program design, performance, and transparency that is gaining attention of similar organizations across the nation. • Promote continuation of data-driven culture by developing data stewardship and implementing business intelligence strategies to elevate operational and strategic effectiveness at all levels of organization.
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Vp, Technology Operations/Business SystemsAbacusnext May 2018 - Nov 2020San Diego, California, UsResponsible for the digital transformation of critical front- and back-office business systems including NetSuite, Salesforce, Zendesk, Domo, Celigo, sales and marketing platforms, enterprise integrations, master data management, and reporting platforms.● Lead project delivery as Chief Architect for the implementation of Salesforce CPQ & billing, support and service management, service delivery, and NetSuite financial and accounting platforms.● Manage a portfolio of 125+ critical business systems, including total spend of +$2M across all business functions, resulting in 40% savings through consolidation and deprecation strategies.● Lead technical solution architect working with all business functions to guide and direct systems analysis, design, development, testing, implementation, and documentation for the continued evolutions and support of critical business and IT systems and applications.● Drive, lead, and collaborate with business stakeholders, technology partners, and team members through strategic transformation as a technology thought leader, proven team leader and excellent communicator while leading complex integrations across all platforms and applications, including 3rd-party systems and enterprise systems. -
Senior Director, Program And Product Management (Kiosk)Tillster, Inc. Apr 2016 - May 2018Los Angeles, California, Us- Served as Product and Program Manager delivering next-gen kiosk software and hardware to support significant US and European market expansion. Leveraged strong entrepreneurial spirit, innovative energy and strong collaborative skills to form vision, roadmap and goals for multi-million-dollar programs.- Designed and executed enterprise-level product strategy, including designing infrastructure, operational and service models to support 200% increase in product footprint and 60% increase in transactions.- Managed the delivery of point of sale (Toshiba, NCR Aloha POS, Micros, Sicom etc.), payment (Ingenico, Verifone , First Data etc.), 3rd party, and service-based integrations with focus on security, scalability, and operational and service excellence.- Led cross-functional teams on product development from planning, requirements gathering, development, testing, deployment, and performance measurement.- Focused on organizational and team agile coaching with the goal of establishing self-organizing teams to strengthen organizational structures, policies and culture.- Led a team of highly skilled project managers and analysts to provide new product and service development in a high-volume continuous delivery and dynamic environment by embracing Agile frameworks.- Championed and executed strategy to optimize development and delivery processes based on a systematic analysis and value-stream mapping incorporating an alignment to strategic, value, and revenue objectives -
Senior Director, Project Management OfficeTillster, Inc. Jul 2015 - May 2018Los Angeles, California, UsTillster is the global leader in customer engagement programs and self-service ordering for the quick service restaurant and casual dining industries. The company provides multi-channel, market-specific digital solutions for ordering, payment, loyalty and life cycle management that integrate across online, mobile, tablet, kiosk and call center platforms.I established PMO by focusing on building a team of high-performing project managers that share a passion for embracing Agile framework and collaborative best practices. Developed and executed restructuring of operational processes to optimize go-to-market strategies. ● Designing and executing a strategic shift in operational process and practices to support a more optimized, product software development process.● Focused on organizational and team agile coaching, with the goal of establishing self-organizing teams to re-think organizational structures, policies and culture.● Leading a team of highly skilled project managers and business analysts that aim to provide new product and service development in a highly flexible and interactive manner by embracing Agile frameworks.● Championing and executing strategy to optimize development and delivery processes based on a thorough systematic analysis and value-stream mapping incorporating an alignment to strategic, value, and revenue objectives.We are hiring! I currently have some great opportunities open in my group for Project Managers. For a complete list of our current openings check out the Tillster, Inc. careers page via the following link: http://www.tillster.com/careers/ Tillster is continually looking for exceptional and talented people to join our team in the areas of Project Management, Business Analysts, Engineering, Operations, QA and others.
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Director, It PmoBrother International Corporation Oct 2013 - Jul 2015Bridgewater, New Jersey, Us• Gained Board of Directors’ approval for IT PMO and IT project governance; designed 18-month roadmap to elevate PMO maturity and adopted shared resource model and maintenance work streams. Developed strategy to address issues surrounding IT project delivery issues. • Managed portfolio of 20 active IT-related projects and programs surrounding strategic growth and operational improvement; project budgets up to $3M. • Served as lead Solution Architect for development and integration projects including web, business intelligence/data warehouse, mobile, SAP/CRM, SOA, operational improvement projects and SaaS solutions, such as Oracle Service Cloud, Salesforce, Marketo, SharePoint, Moovweb, Zuora subscription management, Cognos and SAP Cloud. • Oversaw team of 15 business analysts and project managers, along with email marketing team. -
Director, It DevelopmentBrother International Corporation Apr 2010 - Oct 2013Bridgewater, New Jersey, Us• Earned 3 Board of Director Awards for contributions in web centralization and standardization, overall performance, and acquisition and integration of online services company; actively involved in design of subscription management solution for online web conferencing program in 3 months leading to 4 new service offerings. • Designed and delivered new IT strategy to Board of Directors, resulting in combining two technology teams and approval for IT PMO. • Enhanced resource planning strategy to improve project support and increase efficiency.
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Senior Manager, It & Web DevelopmentBrother International Corporation 2005 - 2010Bridgewater, New Jersey, Us• Championed email marketing strategy through direction of 5 Email Marketing Specialists; built consensus across multiple siloed business units and standardized disparate email campaigns improving brand management and customer experience – significantly impacted sales and revenue growth through B2C channels. • Developed business intelligence platform across all company data repositories using Tableau resulting in company-wide dashboard visibility. • Established Web Development Team as globally respected business unit. • Established and led IT Steering Committee, laying foundation for today’s IT PMO; provided transparency of web projects to Executive Team and enhanced project governance.• Developed integrations with web platforms, SAP and services integration technologies.
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Senior Project Manager, It & Web DevelopmentBrother International Corporation 2002 - 2005Bridgewater, New Jersey, Us• Initially hired as Application Developer and identified need for company to build strong web presence; developed company’s first web strategy and rebuilt www.brother.com by architecting & building web content management system and implementing in-house web infrastructure. Included integration with SAP for authentication, order and service functions. • Produced web platform that augmented US Marketing and Sale’s Teams business development efforts and broadened e-commerce channels, brand exposure, and customer engagement.
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Client Operations ManagerLunaweb 2002 - 2002Memphis, Tn, Us• Improved security of company network by designing internal network, active directory and DMZ. • Provided leadership to Customer Support Team accountable for maintaining client relationships and delivering client project to approximately 50 customers. -
Manager, Technology Production CenterKinko'S 1992 - 2002• Built company’s web-based digital asset management and order system for Fortune 100 company which effectively morphed into Kinko’s branded print and ship solution. • Created online production tab system which resulting in triple-digit improvement in production. • Designed digital production line that enabled printing and shipping of 300 orders daily.
Shannon Moran Skills
Management
Product Management
Crm
Project Management
Strategy
E Commerce
Cross Functional Team Leadership
Strategic Planning
Leadership
Program Management
Integration
Analytics
Web Analytics
Sharepoint
Strategic Partnerships
Vendor Management
Saas
Solution Architecture
Project Portfolio Management
Sap
Web Strategy
Global It Operations
It Management
Sdlc
Client Relationship Management
It Service Management
Pmo
Budget Management
Business Analysis
Enterprise Software
Marketo
Oracle Applications
Building Relationships
Stakeholder Management
Problem Solving
Collaborative Problem Solving
Governance
Collaboration
Staff Management
Responsys Interact
It Leadership
Executive Leadership
Executive Level Communication
Shannon Moran Education Details
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The University Of MemphisScience Masters In Business - It -
University Of PhoenixInformation Technology
Frequently Asked Questions about Shannon Moran
What company does Shannon Moran work for?
Shannon Moran works for Trailhead Strategies Inc.
What is Shannon Moran's role at the current company?
Shannon Moran's current role is Chief Operating Officer and Director of Research Center of Excellence.
What is Shannon Moran's email address?
Shannon Moran's email address is sh****@****her.com
What is Shannon Moran's direct phone number?
Shannon Moran's direct phone number is +190137*****
What schools did Shannon Moran attend?
Shannon Moran attended The University Of Memphis, University Of Phoenix.
What are some of Shannon Moran's interests?
Shannon Moran has interest in Cooking, Yoga, Reading, Hiking, Biking, Golf, Family And Friends.
What skills is Shannon Moran known for?
Shannon Moran has skills like Management, Product Management, Crm, Project Management, Strategy, E Commerce, Cross Functional Team Leadership, Strategic Planning, Leadership, Program Management, Integration, Analytics.
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