Slobodan Ilic Email and Phone Number

I am responsible for all internal and external channel/partner management activities (sales of EOS systems through partners, distributors, system integrators) in the EMEA region. Together with Partner Managers in my team, my responsibility is to make EOS Partners successful and profitable, securing high market share for EOS products and services as well as fast growing business of tomorrow.

Sales Region: Turkey, East Europe, Middle East and South AfricaProducts: SLS & DMLS Systems, Powder Materials, Software and Industry Specific SolutionsAbout EOS GmbHFounded in 1989 and headquartered in Germany, EOS is the technology and market leader for design-driven, integrated e-Manufacturing solutions for additive manufacturing (AM, or “Industrial 3D Printing”). EOS offers a modular solution portfolio including systems, software, materials and material development as well as services. As an industrial manufacturing process it allows the fast and flexible production of high-end parts based on 3D CAD data at a repeatable industry level of quality. For more info, please visit: www.eos.infoJob Objective: Responsible for new business development with all the company products in the Area. Within the scope of business, the sales of technology / machines, material and support contracts are equally important.Area of Responsibility: Poland, Czech & Slovak Republics, Hungary, Croatia, Serbia, Romania, Bulgaria, Greece and Turkey.Main Job Tasks:• Generation of Orders for all EOS Technology, equipment, support contracts, material supplies as well as managing relationship with customers directly or through distributors – sales agents.• Product and Company presentations (Fairs, customer or EOS)• Participation in International Sales meetings and Regional Export meetings • Active follow-up and support including recognition and development of new projects within target companies/industries • Development of sales strategy and sales channels in the territory• Manage agents within territory• Manage customer projects• Provide regular and comprehensive feedback on market trends and competitive actionsResponsible for:• Order-Entry and revenue Targets • Negotiation of Contracts• Growth of business above market average• Monthly forecast for financial and production planning

Parts Net revenue targets – Set up and controlling Market evaluation to determine potential parts sales (volume and sales contribution).Competitive market analysis to evaluate parts price positioningMonthly sales figures – Evaluation, analyses and reporting“Beck order” - support and escalationLink between markets and Chrysler Group product, logistics and engineering teamFleet customersService contractsWarranty

• Commercial strategy for Balkan regiono Quantitative and Qualitative Targetso Operative plan vs. Actuals - control and measureso Cost management – G&A• New vehicle saleso Product positioning and sales planningo Sales Campaigns and Incentives• Marketing and PR Activities (with team)o In line with corporate guidelines and standardso Local marketing ATL and BTL activitieso Jeep Club Serbia• Dealer network development (Serbia, Macedonia, Montenegro and Albania)o Dealer development in line with corporate standardso New dealer selection and appointment process• Warranty process (with team)o Reimbursement to dealers – controlo Total expense, EPVS and DARE at planed level or below• Customer careo Customer expectationso Customer satisfaction Indexo Customer retention programo Customer complaint management at MD level• Business transition to FGAo Dealer network restructuring and integrationo Business process integration in FIAT structure• Parts operation optimization and logistics

• Responsible for Service and Parts business in Serbia, Montenegro, Macedonia and Albania• Parts transfer team leader- Daimler to Chrysler• New market integration and set-up process – Macedonia and Albania• Technical training center – new facility, providing services to DCAA/CA• KPI management – all quantitative and qualitative over the target• IT support ( with team) – s-id set up, Dealer Connect, Star Parts• AS communications and service/parts sales campaigns

• Responsible for C/J/D sales operation on retail level – leading sales team in the “Retail Belgrade”• “Retail Belgrade” show room management • Fleet customers and leasing companies

• Parts – Logistics, stock management, beck orders• Stock rotation 7.7 in 2006, average 04-06 was 6• Authorized dealer network development – “minimum standards” list for CJD integration in the MB network• Permanent connection between production, technical and sales departments• Time keeping analyses ( retail level) – productivity, efficiency, man power utilization• Workshop KPi control• Market analyses – car park, market potential, penetration, key accounts identification• DC ISO9001 implementation team member – establishing and describing all Aftersales process according to DC standards

06/1999 – 10/2001 – Aftersales manager01/1998 – 06/1999 – Workshop manager11/1996 – 01/1998 – Parts disposition and logistics