Key accounts management achieving customer satisfaction, business objectives and operations efficiency. Pioneer project management model for best practice, knowledge sharing and successful project execution. Budgeting, Product life cycle management.

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Aerospace and Defence Business UnitKey Responsibilities:Achievement of key metrics such as revenue generation, profit margin, utilization, customer satisfaction, associate satisfaction. Sales and Marketing assistance to aim achieving stretched margins for revenue and account profitability. Implementation of strong administration strategies to drive top notch work in project management, technical solutions, Innovation and configuration management. Support sector objectives including Market Feedback Analysis (MFA), On-Time Delivery (OTD), Renegotiation, Turnaround Time (TAT), Cost etc. Lead engineering and technical solutions in the design of commercial aero engine aftermarket repairs.

Transportation Business Unit (Bombardier)Key Responsibilities:Overall Business Development Activities, Commercial Management, Business Proposals (RFI/RFP), Account Management, Market Intelligence, Marketing Initiatives, Customer Relationship, Business Incubation.Extended support to the divisional/ functional management and the account management teams to establish the opportunities in ongoing / new projects, support strategic initiatives of Transportation business unit and Cyient. Responsible for the business Incubator initiatives till launch and integration of service offerings . Owned the revenue forecasting and tracking mechanism, along with managing Commercial process (WIP, AR, DSO), and unravelled opportunities for optimizing commercial construct of engagement for better effectiveness. Spearheaded the Account Management function, responsible for the agenda and outcomes for key customer visits, and track, analyze and report developments in business eco system (wins, reports etc.)

Assistant General Manager - Aerospace and Defence Business UnitKey Responsibilities:Operations Management, Budgeting & Forecasting, Delivery Management, Customer Satisfaction, Associate Satisfaction, Program Management, Revenue Generation, Profit Margins, Sales & Marketing Support.Spearheaded, mentored, and developed an energetic global team of 100+ experts. Provided Sales and Marketing assistance to aim big volumes of revenue and account profitability. Implemented strong administration strategies to drive top notch work in project management, technical solutions, Innovation and configuration management. Devised advancement and quality procedures for preparing the team for business brilliance and standardization (BESt). Administered overall financial management of the account including overseeing the invoicing and billing process.

Lead Engineer (Manufacturing) - GE Oil & Gas, Houston Service CentreKey Responsibilities:Accountable for precise and timely repair / maintenance of gas turbines & turbo machinery including centrifugal compressors, axial compressors and hot gas expanders for the Oil and Gas market place with high level of ownership for execution of projects. Comprehended customer requirements, industry standards, and GE Standards to maintain cost effective – steadfast machine repairs. Extended sales support for the machine repair cycle by participating in the risk review of the potential equipment repair project, defining inspection work scopes, generating inspection reports. Offered technical inputs to the creation of REI (Repair Engineering Instruction) for gas turbine and turbo machinery product lines. Participated in supplier qualification audits. Supported drawing creation cycle, procurement cycle, manufacturing cycle and assembly of turbo machinery. Held high level of ownership of the execution of projects, support of field service operations and commissioning of equipment.

Senior Structures Engineer - Global Services Engineering (Aftermarket Services Engineering)Key Responsibilities:Structural substantiation for commercial aircraft engine components. Carried out the review of technical content of Internal Engineering Notices/ Engineering Authorizations that offered FAA approved repair data. Worked within the process to review and support repair related issues regarding engineering changes and new repair design studies on competitor engine parts. Extended assistance in development of Engineering Standard Work (ESW), engineering methodologies to develop bench mark standards and optimize performances by cross functional teams. Exhibited active daily use of UTC Achieving Competitive Excellence (ACE) Operating System - Value Stream Mapping, Market Feedback Analysis, Define, Investigate, Verify, and Ensure (DIVE), Mistake Proofing, Waste Elimination and 6S Key. Supported commercial customer clinic process to enable and execute repairs focused on additional cost savings from limited work scopes and limited yield improvements. Enabled the CACTUS monthly on-time delivery performance. Lead the team that reduced the turnaround time (TAT) for the structures discipline over the baseline. Developed and supported to bring cost effective repairs faster to the market.

Mechnical Systems Engineer - Gas Turbines Accessories Systems,Adecco Technical Contracted to GE Power SystemsKey Responsibilities:Designed inlet filter houses and ductwork, exhaust systems, acoustic enclosures, Etc. for gas turbine (7FA, 9FA, 7H, 9H, 7E Frames) requisitions simultaneously in accordance with customer requirements, cycle times, and possible interference with other pieces of equipment.Ownership of Engineering Service Notices, Field Service Issues for technical resolutions.