Analyst, Technical Account Manager
CurrentOkta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. The Okta Technical Account Management (TAM) will be involved in stages of the customer’s journey related to the implementation and adoption of Okta. • Communicate the alignment of Okta’s products and solutions with customer Identity goals through demonstrations, presentations, and storytelling.• Build knowledge of customer identity goals and use case scenarios, implementation plans and challenges, and IAM best practices to support customer outcomes.• Support and participate in intervention playbook initiatives and process development.• Help advocate for customers and assist in problem-solving.• Collaborate with cross-functional teams in Okta and orchestrate the action to drive implementation, adoption, and best practices.