Scott Setzer Email & Phone Number

St. Peters, MO

Fostered success at the largest and most complex client site, cultivating relationships leading to sustained client satisfaction, elevated retention rates, and contract extensions. Serving as the primary contact for Manpower's service team, I managed interactions across various levels within the client organization. This involved overseeing service.

St. Peters, MO

Oversee multiple locations and on-site Staff.

O'Fallon, MO

• Maintained responsibility for P&L, financial reporting, contract negotiations, office management, risk management, and governmental compliance (ICE, E-Verify / I-9). Managed the complete lifecycle staffing process for.
• Responsible for all HR-related objectives.
• Produced top-line sales and bottom-line growth by focusing on controls, targeted recruiting, B2B sales, and client satisfaction.
• Reduced costs associated with workers’ compensation and lowered the associate injury rate by actively visiting client sites, educating associates and clients on common safety topics.
• Increased net operating profit by eliminating non-essential services and controlling expenses while increasing top-line sales.
• Tracked, verified, edited, and processed payroll, ensuring accurate and timely payment for work performed.

Sunset Hills, MO 63127

• Boosted personal book of business, expanding the existing client portfolio.
• Orchestrated recruitment strategies, attracting new talent through diverse channels.
• Played a vital role in branch downsizing, reducing costs, and improving efficiency.
• Tracked, verified, edited, and processed payroll for 100 associates, ensuring accurate and timely payment for work performed.

St. Peters, MO

• Oversaw office operations and implemented successful sales strategies.
• Managed day-to-day tasks, including scheduling, payroll, client visits.
• Oversaw the relocation of the branch, including site location, build-out, move, and re-opening launch.
• Conducted operational training and continued after-training support for Managers, Recruiters, Sales Representatives, and Safety Managers in MO, IN, KY, and IL, locating areas of improvement, taking corrective actions.
• Served as a 4-state trainer for implementation and conversion to a new client tracking system, traveling to individual markets for pre-roll-out training and again for the week of roll-out.
• Ensured all staff and client concerns/issues were addressed, and the transition was smooth, identifying improvement opportunities, implementing action plans, and leveraging individual potential growth.

Maryland Heights, Missouri

Trainer

Bachelor Of Science - Bs, Business Administration And Management, General, 3.76

Associate'S Degree, Business Administration And Management, General, 3.71

Hr Certificate, Business Administration And Management, General

Radio, Television, And Digital Communication