Engaged with customers to find suitable supplements and skincare products, improving customer satisfaction.Utilized product knowledge and experience to provide informed recommendations, leading to enhanced customer decision-making.Managed daily departmental tasks, including processing purchase orders and maintaining inventory levels.Supervised a team of 4 employees, overseeing training, performance evaluation, and providing constructive feedback.Addressed and resolved up to 3 customer concerns daily, contributing to overall customer satisfaction.

Enforced company policies and safety regulations, maintaining cleanliness and safety standards.Established a clean and secure work environment, reducing complaints and increasing crew satisfaction.Provided exceptional customer service and trained 2-3 new team members monthly.Ensured strict adherence to food and equipment safety protocols, leading to 13 successful monthly health inspections.Led a team of 10 in updating departmental policies and procedures and harmonized practices with company-wide standards, improving efficiency and service quality.

Transitioned seamlessly across store departments during low staffing periods, acquiring new skills and responsibilities.Maintained strict adherence to food and equipment safety protocols for customer and team well-being during COVID-19.Prioritized creating positive shopping experiences, and fostering a welcoming atmosphere for repeat visits.Proficiently handled cash transactions, ensuring financial security measures were upheld.Assisted customers in navigating the store and resolving shopping-related challenges.

Assisted engineers, clerks, and analysts who worked for the Los Angeles County Bureau of Sanitation to gather information and establish projects to reduce waste throughout the cityUsed Excel to create data logs of information gathered each dayHelped distribute food not wasted to food banksAnalyzed data gathered on food waste to help improve project strategy for reducing food waste