Sabrina Santilli, Ma, Pmp® Email & Phone Number

Washington, District Of Columbia, Us

I own, lead, and build company-wide learning and talent development programs and platforms, people manager development and enablement programs, central global onboarding programs across NORAM, EMEA, and APAC, (including new hire, people manager, and team/role specific) while also partnering strategically with teams and orgs to build and launch internal enablement programs.Balancing strategic planning for the year and tactical program execution, I analyze organizational needs, creating alignment with business strategy, day-to-day operations, budget and vendor management, and stakeholder management to align our L&TD Programs with our company goals and business needs.I partner with teams throughout the business to achieve cross-functional program goals from AWS to Sales Enablement.

Washington, District Of Columbia, Us

San Francisco, Ca, Us

I built the foundational learning and development strategy and courses for this organization. This includes developing and scaling courses, creating learning evaluation tools and techniques, facilitating, training and evaluating additional coaches and facilitators, aiding with go-to-market strategy and collateral.

I owned and managed the Global Facilitation Excellence Program, including 80 diverse and specialized facilitators from 37 vendors across all scaled in-person and virtual learning experiences for managers and individual contributors to build a deep pool of expert facilitation and to streamline facilitator vendor management. - Developed and evolved the facilitator certification process for each individual learning program including resources for unique learning programs and general best-practice for all facilitators to ultimately certify 49 facilitators in under 6 months across all programs- Created and iterated internal systems, processes, and tools to plan, design, build, test, launch, and scale facilitator roles in all learning experiences to align new programs to a more agile build process- Lead and managed cross-functional infrastructure projects such as data cleanups, systems and process creations for new learning program builds, vendor communication and evaluation analytics, and source to pay processes to improve business operations- Facilitated the creation of operational quarterly business review meetings, including new analytics tracking of KPIs and SLAs to better articulate Facebook's learning and business expectations and to manage vendor performance

I partnered with clients to create and/or improve their operational and learning & development programs which include a complete overhaul of their current SOP by reviewing their data analytics to generate the necessary change requests, garner approval for new systems & processes, curriculum, and employee life-cycle trainings, resulting in more successful programs.- Evaluate, create, and deliver (sometimes partnering with vendors) targeted training solutions throughout various stages of the employee life-cycle- Review and restructure SOP, systems & processes, tools & resources- Assess and improve all curriculum needs for both public and for-profit global schools & companies participating in the UC A-G course submission program including: organizational approval, standard operational procedures improvement, systems & processes evaluation, curriculum iteration, submission cycles, vendor procurement & management, and full program transformation

Oakland, Ca, Us

I managed pre-admissions programs, projects, and large-scale training programs to educate key stakeholders on all internal processes and procedures for the University of California. I worked with nation-wide schools and global online course publishers, programs, and vendors to evaluate and approve both their admittance into the programs as well as their highly iterative A-G curriculum in alignment with UC Faculty criteria. - Developed iterative curriculum and facilitated trainings using ADDIE and other adult learning principles, both in-person and virtual, for internal and external stakeholders, utilized through on-boarding and orientation, state-wide conferences, leadership development, and engagement surveys- Built external resources, tools, and systems & processes for clients, significantly reducing support requests and increasing quality of their applications and first-time approvals- Managed the overhaul of three public-facing websites, fulfilling the role of multiple functions such as a product manager, to significantly streamline usability and reduce operating cost - Queried various data bases, built reports and analyzed data from multiple sources to drive effective decision making- Led and iterated the Mentor/Mentee Program to increase employee retention, leadership skills, and strategic learning, diversity & engagement, and leadership goals - Cultivated and maintain relationships with key stakeholders to grown programs participation and support as well as resources, network, and positive outcomes

Grand Rapids, Mi, Us

I led the organizational transformation of an underperforming location into a top performing school. I managed key projects from end-to-end, reorganized my own department, and engaged in major change management from individual to system & process to successfully drive change throughout the organization, scale for rapid growth, and implement result-driven initiatives. - Coached employees and leadership team around content-specific knowledge and skills, using individual and program goals to maximize performance across all levels of the organization- Measured, tracked and analyzed the effectiveness of initiatives and programs using data and analytics to drive decisions- Redesigned and owned sales, enrollments, contracting (using Salesforce CRM), scheduling, and college admissions processes- Conducted forecasting to identify future needs such as budgeting, staffing, and other resources- Performed complex financial analysis and maintained budgets- Interviewed and hired school personnel as well as developed and executed on-boarding, continued training, leadership training, performance improvement plans, and employee engagement using various adult learning principles such as ADDIE- Created, iterated, and facilitated leadership curriculum and future leaders program for employees to promotions- Managed campus LMS and HRIS systemsAwards:• Recognized as an Outstanding Leader from the National Fusion Education Group, the first person at this location and in this role nationally to ever earn this award

East Palo Alto, Ca, Us

As a learning & development specialist and English teacher, I taught a diverse student community primarily composed of students who are the first in their family to attend high school or college/university. - Designed, implemented, and iterated curriculum for all learners utilizing effective strategies for each learner- Built a website so that learner could continue employ e-learning and additional resources beyond the traditional classroom- Evaluated student progress to develop individualized solutions by gathering both qualitative and quantitative learner engagement and assessment results- Developed ever-changing educational strategies to meet diverse learner needs- Aligned strategic and curricular planning with organizational goals to maximize learning opportunities- Created various programs to address students' social, emotional, academic, and developmental needsCommittees and Professional Organizations:• WASC Curriculum Committee

Oakland, California, Us

As a learning & development specialist and English teacher, I taught a diverse student community primarily composed of students who are the first in their family to attend high school or college/university. - Designed, implemented, and iterated curriculum for all learners utilizing effective strategies for each learner- Evaluated student progress to develop individualized solutions by gathering both qualitative and quantitative learner engagement and assessment results- Developed ever-changing educational strategies to meet diverse learner needs- Aligned strategic and curricular planning with organizational goals to maximize learning opportunities- Created various programs to address students' social, emotional, academic, and developmental needs

Seattle, Washington, Us

While also completing a full-time and in-person M.A. degree program, as a Sales Associate at Nordstrom, I worked with high-end clientele and vendors to drive overall sales conversion and client retention rates.- Cultivated strong relationships with customers- Delivered exceptional client services- Merchandised private appointments and departmental displays - Planned and executed private trunk shows, shopping experiences, and reward parties- Coordinated virtual logistics for stakeholders who could not attend events in-personAwards• The Nordstrom Volume Pacesetter Quarters 1-4 and Yearly Sales of 2011 (the top 0.1% of sales people for the year selling over 100% of the projected hourly selling goals)• Earned several bonuses and a promotion for my outstanding customer service and consistently exceeding sales goals

San Francisco, California, Us

As the Assistant Director of Student Activities, learning & development specialist, and English teacher, I planned and coordinated a variety or courses and activities to drive student engagement and taught a diverse student community primarily composed of students who are the first in their family to attend high school or college/university. - Designed, implemented, and iterated curriculum for all learners utilizing effective strategies for each learner- Built a website so that learner could continue employ e-learning and additional resources beyond the traditional classroom- Evaluated student progress to develop individualized solutions by gathering both qualitative and quantitative learner engagement and assessment results- Developed ever-changing educational strategies to meet diverse learner needs- Aligned strategic and curricular planning with organizational goals to maximize learning opportunities- Created various programs to address students' social, emotional, academic, and developmental needs- Coordinated and lead an international trip to Italy, yearly week-long retreats, and other major events such as Homecoming Week, fundraisers, and leaderships courses with diverse stakeholders and vendors and completed within scope, budget, and timeCommittees and Professional Organizations:• WASC Curriculum Committee and Student Activities Committee• ARHS Curriculum Development and Alignment Committee• Principal Search CommitteeIn Addition to Teaching Full-Time:Kairos Retreat Leader (twelfth grade retreat) 2003 - 2011Student Government Moderator 2004 - 2010Dance Committee Moderator 2004 - 2010Rally Committee Moderator 2004 - 2010Spirit Squad Moderator 2004 – 2010Italy Trip Co-organizer 2007

Master’S Degree, English Language And Literature, General

Bachelor’S Degree, English/Language Arts Teacher Education

High School, General Studies