Stephanie Steinke Email & Phone Number

Waterford Township, MI, US

• Partners with business owners to conduct process analysis, gather business requirements, and perform SAP configuration tasks
• Provides support for Barton Malow’s SAP systems, including custom functionality, and releases/upgrades
• Collaborates with SAP Developers and other SAP Systems Analysts to debug system issues and help deliver custom development and enhancements.
• Conducts and coordinates unit, integration and user acceptance tests for SAP functionality; Develops test plans and test cases, stages test data, and documents test results
• Partners with business owners to curate and deliver ad hoc reports, complex reports, and analytics taking advantage of current options and learning new/emerging technology to support business requirements, audits, etc.

• Functioned as key point of contact for all testing aspects of releases by providing QA services and coordinating both IT and business resources
• Directed day-to-day quality assurance activities, establishing rapport with team members to facilitate effective communication and coordination.
• Documented integration issues and vulnerabilities, outlining improvement recommendations for the development team to ensure that they can address issues promptly
• Wrote, reviewed, and approved documents to preserve quality assurance, including test cases, test plans, SIT/UAT documentation
• Implemented new strategies and methods to improve test plans and test processes
• Assisted in system integration testing and regression testing for quarterly releases

• Oversaw the maintenance and management of system records for 10 applications and 17 websites, ensuring IT compliance and information integrity
• Facilitated system landscape management by actively participating in upgrades, patches, and configuration changes to optimize system performance
• Promptly resolved issues and escalated complex problems, providing knowledgeable support, and delivering quality service to maintain a high level of user satisfaction
• Collaborated with cross-functional teams to ensure project delivery and seamless integration with the SAP Portal
• Developed and implemented training materials and resources for end-users, promoting the effective utilization of system features and tools
• Functioned as the primary point of contact for SAP portal inquiries, providing timely and accurate information to users and stakeholders

Greater Detroit Area

• Assessed business requirements and recommended technical products and solutions to meet needs
• Collaborated with cross-functional teams to ensure timely delivery of projects and provided technical expertise in SAP Portal development
• Analyzed and resolved internal Portal ticket defects to maintain system stability and improve operational effectiveness
• Successfully led the upgrade of internal and external portal systems, resulting in enhanced user experience and increased productivity
• Developed and implemented best practices for portal management, including user access control, content governance, and system performance optimization

Greater Detroit Area

• Successfully restructured and implemented a new process for managing project demand
• Coordinated the onboarding of new team members by developing and delivering training on the timekeeping system, resulting in increased accuracy and efficiency in time reporting
• Developed and managed Project Execution SharePoint sites for the Enterprise SAP organization, including establishing templates for project plans, schedules, and status reports, resulting in improved visibility and.
• Conducted regular resource allocation analysis to identify capacity utilization and ensure proper project allocations, resulting in optimized project staffing and efficient utilization of resources
• Facilitated project planning and execution meetings with cross-functional teams, including the Enterprise SAP organization, finance, and HR, to coordinate project schedules, resolve issues, and track progress against.

Mount Pleasant, Michigan

• Planned and scheduled Dow/SAP Award of Excellence Banquet every semester
• Organized and maintained records of all SAP students
• Coordinated with other assistant to provide efficient support to the program

Mount Pleasant, MI

• Conducted interviews with student to prepare them for real interview
• Provided feedback and constructive criticism to student to approve on their skills

Troy, MI

• Supported tool tracking and reporting for major business customers
• Increased efficiency by implementing new sales order request process
• Extended skills in SAP through daily processing of sales orders and monthly price adjustments

Livonia, MI

• Created a profitability model used for budgeting and forecasting
• Improved functionality of Gold Plan reporting and tracking
• Assisted Budget Analyst in monthly reporting, budgeting, and forecasting

B.S.B.A, Majors: Accounting And Finance, Minor: Information Systems

Activities and Societies: Phi Chi Theta: Co-Ed Professional Business Fraternity, Circle K International, Lunch Buddies Mentor, Financial.

Summer Study Abroad