Sophia Lu

Sophia Lu Email and Phone Number

User Experience Researcher @ Apple via Ryzen Solutions @ Apple
Sophia Lu's Location
Cupertino, California, United States, United States
Sophia Lu's Contact Details

Sophia Lu personal email

n/a

Sophia Lu phone numbers

About Sophia Lu

With over four years of experience as a User Experience Designer, I am passionate about creating user-friendly, visually appealing, and data-driven products that solve real-world problems and meet user and business goals. I have worked on a variety of projects, from a complete redesigned experience of two of Drip's core features, to streamlining the widget and registration link process for EnTribe, spearheading UX research projects, designing web and top performing print graphics for a climate change organization, and more.As a UX Designer, I collaborate with clients from different industries and backgrounds, such as e-commerce, education, and health care, to understand their goals, challenges, and users. I apply user-centered design principles and best practices, as well as my skills in organization, product requirements, and marketing design, to deliver solutions that are effective, engaging, and impactful. I am always eager to learn new tools and techniques, and to improve my craft and expertise as a UX Designer.

Sophia Lu's Current Company Details
Apple

Apple

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User Experience Researcher @ Apple via Ryzen Solutions
Sophia Lu Work Experience Details
  • Apple
    User Experience Researcher
    Apple Apr 2024 - Present
    Cupertino, California, Us
    Apple via Ryzen Solutions• Led and conducted over 100+ user study sessions to help gather data for the Apple Vision Product Group• Mentored and trained contract and full time research moderators on study protocols and best practices• Recruited participants to join studies, ensured consent forms were signed, and guided them through 1-2 hour study sessions through various mediums such as 3dMD static captures and videography• Revised study protocols to provide a better and smoother experience for moderators and participants • Created participant slide decks, documentation, and spreadsheets to keep information organized and easily digestible• Decorated and improved study spaces to create a natural, harmonious environment• Collaborated with my team, engineers and stakeholders to identify my study’s blockers and improve our data collection platforms• Adapted to the frequent changes that come with studies as we learn from the data that we collect and adjust as priorities shift• In my spare time I shadowed other studies to fuel my desire for continuous learning and supported my managers in miscellaneous tasks such as organizing products and rooms, checking participants in for studies, and more• Collected anthropometric data, demographic data, and metadata as needed for my assigned studies
  • Freelance
    User Experience Designer
    Freelance Nov 2018 - Apr 2024
    • Redesigned and streamlined the widget and registration link process for B2B start-up (EnTribe) that aids with Creator Relationship Management for User Generated Content. Work encompassed both website and mobile app design projects, designing the user-flow interface for widget link creation. Ensured all work was user-friendly, visually appealing and made the registration customization process easier for both the business and customer• Complete redesign of an e-commerce start-up
 (Invidica) website including competitive 
analyses, branding and provided multiple 
templates during the design sprint• Designed web/print graphics, apps and websites for home-based businesses in the Bay Area Clients: Invidica, EnTribe, This Way- Dispatching, MacaronsByNatalie, Events by MC, PoliticalMe, T4 and more
  • Drip
    Associate Ux Designer
    Drip Apr 2021 - Jul 2022
    Minneapolis, Mn, Us
    • Sole UX designer that supported a team of developers and a PM where I specialized in providing strategic design solutions to alleviate customer pain-points with Drip’s segmentation and automation experience• Spearheaded a project where I collaborated with cross-functional teams to improve the intuitive use of SEC, which is one of Drip’s core features• Built and revamped the entire Figma Design system, which helped my design team’s work be more consistent and set a standard for excellence• Implemented design principles, conducted usability tests, interviews, and led ux research projects to turn abstract ideas into valuable and delightful experiences for Drip’s users
  • Blindly
    Uxui Designer / Social Media Designer
    Blindly Aug 2020 - Apr 2021
    • Hands on designing and modifying the user interface of Blindly• Business networking, software architectural design, assistance with project outsourcing and implementation, business management and coordination• Collaborating with team members to create social videos and designing newsletters
  • Tom Steyer 2020
    User Experience Designer / Graphic Designer
    Tom Steyer 2020 Aug 2019 - Mar 2020
    • Led a UX research project where I did a holistic evaluation of our platform and conducted competitive research and usability tests• Optimized the user experience by restructuring the information hierarchy and navigation design which resulted in improving customer satisfaction and faster task completion times• Created top-performing ads that made millions of impressions across the U.S.
  • United Streets
    User Experience Researcher Volunteer
    United Streets Apr 2019 - Jul 2019
    • Interviewed the founder and conducted research to find user pain-points • Analyzed statistical information, conducted interviews, comparative analyses, and did a complete redesign of the website to shift the focus on how to attract more volunteers, donors and sponsors for United Streets
  • The Hack Hive
    User Experience Researcher
    The Hack Hive Oct 2018 - Nov 2018
    • Discovered, defined, and designed a community for The HackHive to help facilitate a community in which they would come back to and drive user retention• Designed a platform that would help new tech graduates feel supported, inspired, and engaged
  • Parkway Lounge
    Bartender
    Parkway Lounge Jun 2018 - Sep 2018
  • Ucsf Medical Center
    Practice Coordinator
    Ucsf Medical Center Feb 2018 - Jun 2018
    San Francisco, Ca, Us
    • First point of contact for patients at the Craniofacial Center at UCSF• Streamlined appointment processes so that families can have a positive experience on clinic days• Ensured that there was proper communication between administrative workers and health care professionals
  • Pear Tree School
    Consultant
    Pear Tree School Jun 2017 - Jun 2018
    Vancouver, Ca
  • Ucsf Benioff Children'S Hospitals
    Volunteer
    Ucsf Benioff Children'S Hospitals May 2017 - Oct 2017
    Oakland, Ca, Us
    • Volunteered for the Child Life department in their playroom• Worked closely with Child Life Specialists to maintain a clean, fun, safe, and welcoming environment for children, teens, and parents• Closely monitored the children, engaged in play, helped with emotional regulation, and helped with conflict management• Created a welcoming and safe space for parents who need support or a little time away from the negativity that may come with hospital stays
  • Convergent Laser Technologies
    Administrative Assistant
    Convergent Laser Technologies Aug 2016 - Aug 2017
    • Reviewed and participated in the quality assurance of data or documents to maintain accuracy and compliance with regulations.• Interacted with other departments to complete assigned tasks, ensuring effective communication and collaboration.• Filed documents in either paper or electronic Trial Master File (TMF) to ensure efficient document management.• Received and packaged laser orders from all of our clients in a timely manner. • Assisted the manager and CEO with tasks that would help ensure that the company was following all Standards of Procedures.
  • Leport Schools
    Assistant Teacher
    Leport Schools Nov 2015 - Aug 2016
    Irvine, Ca, Us
    • Worked closely with the head teacher of the classroom to maintain harmony in our classrooms• Practiced thoughtful and positive communication to ensure that the children were being supported and that teachers created an enriching environment for them• Gave educational lessons to children, practiced scaffolding and guidance, and updated parents on their children's progress with us
  • Uc Davis Mind Institute
    Laboratory Intern
    Uc Davis Mind Institute Jul 2015 - Sep 2015
    Davis, California, Us
    • Main responsibilities were to keep the laboratory sanitized and organized while we processed participants' samples• Attended weekly journal club meetings to discuss present research done on Autism Spectrum Disorder, to meet with professionals indirectly or directly involved with the study, and be further educated on Autism
  • Uc Davis Mind Institute
    Medical Records Intern
    Uc Davis Mind Institute Sep 2014 - Jun 2015
    Davis, California, Us
    • Abstracted information from participant's labor and delivery and prenatal visits records and inputed the information into the M.A.R.B.L.E.S. study's database• Practiced speaking to people at health care facilities, parents, and learned how to properly fill out healthcare forms
  • Uc Davis Mind Institute
    Recruitment Intern
    Uc Davis Mind Institute Apr 2014 - Jun 2014
    Davis, California, Us
    • Recruited participants to join the Markers of Autism Risks in Babies- Learning Early Signs (M.A.R.B.L.E.S) Study and performed SCQ test to investigate whether or not the child displays Autism Spectrum Disorder characteristics and whether or not they qualified to be in our study
  • Uc Davis Mind Institute
    Research Assistant
    Uc Davis Mind Institute Jan 2014 - Jun 2014
    Davis, California, Us
    • Reviewed videos of dyadic interactions between infants and his/her parents and took note of how many times the infant displayed positive, neutral, and negative affect and determine the infant's attachment with the parents. After reviewing the videos I would compare my findings with my peers to check for any discrepancies. At the end the study I edited and inputed information into the study's code book
  • East Bay Asian Youth Center (Ebayc)
    Student Mentor
    East Bay Asian Youth Center (Ebayc) Sep 2008 - Jun 2009
    Oakland, Ca, Us
    • Helped Franklin Year Round Elementary School children with their homework before the after school program started•Led the art enrichment class to encourage students to express themselves through different mediums• Taught supplemental curriculum that would help improve children's reading, writing, math, and science skills
  • Park Boulevard Cleaners
    Assistant Manager
    Park Boulevard Cleaners Sep 2007 - Sep 2008

Sophia Lu Skills

Customer Service Microsoft Office Merchandising Microsoft Word Sales Powerpoint Time Management Medical Records Research Laboratory Fashion Retail Visual Merchandising Public Speaking Data Entry Statistics Critical Thinking Management Community Outreach Data Analysis Teaching Event Planning Microsoft Excel Social Media Teamwork Microsoft Powerpoint Data Collection Interpersonal Skills Presentation Skills Ux Research Customer Experience Interviewing Online Data Entry Usability Testing U.s. Health Insurance Portability And Accountability Act Rapid Prototyping Sketching Information Architecture Interaction Design Interface Design Project Planning Competitive Analysis Wireframing Survey Design Mobile Devices Heuristic Evaluation User Interviews Participatory Design Personal Branding Comparative Analysis Prototyping Communicating And Presenting Design Research And Process Mock Ups Design Studio Contextual Inquiry Contextual Interviews Synthesis Visual Design

Sophia Lu Education Details

  • General Assembly
    General Assembly
    User Experience Design Immersive
  • University Of California, Davis
    University Of California, Davis
    Human Development
  • Udemy Academy
    Udemy Academy

Frequently Asked Questions about Sophia Lu

What company does Sophia Lu work for?

Sophia Lu works for Apple

What is Sophia Lu's role at the current company?

Sophia Lu's current role is User Experience Researcher @ Apple via Ryzen Solutions.

What is Sophia Lu's email address?

Sophia Lu's email address is sl****@****ols.com

What is Sophia Lu's direct phone number?

Sophia Lu's direct phone number is +151088*****

What schools did Sophia Lu attend?

Sophia Lu attended General Assembly, University Of California, Davis, Udemy Academy.

What are some of Sophia Lu's interests?

Sophia Lu has interest in Social Services, Children, Education, Environment, Science And Technology, Animal Welfare, Health.

What skills is Sophia Lu known for?

Sophia Lu has skills like Customer Service, Microsoft Office, Merchandising, Microsoft Word, Sales, Powerpoint, Time Management, Medical Records, Research, Laboratory, Fashion, Retail.

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