Stephan Lubach

Stephan Lubach Email and Phone Number

Teamlead IT Servicedesk @ Implenia
Stephan Lubach's Location
Zurich, Switzerland, Switzerland
Stephan Lubach's Contact Details

Stephan Lubach work email

Stephan Lubach personal email

About Stephan Lubach

- Teamleader for a Service Desk of mutlilingual SME’s- Service Desk Support - User Administration (On/Offboarding, automated processes, Active Directory, LDAP, ID Management, IDAM , Cloud, Azure, Office 365- Team Management- Escalation Management- SLA Management- Telecommunication- ITIL - PMP- OSS/BSS - BI Systen - Cost Control in IT dep.- Monitoring and Managing IT dep._______________________________________________- VoIP Services (VoIP Wholesales, Centrex, Outsorcing, MVNO)- Carrier Cost and Administration Systems- OSS/ BSS- MCSE (2003)- Windows - Linux- Office- Internet

Stephan Lubach's Current Company Details
Implenia

Implenia

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Teamlead IT Servicedesk
Stephan Lubach Work Experience Details
  • Implenia
    Teamlead It Servicedesk
    Implenia Jul 2021 - Present
    Opfikon, Zurich, Ch
  • Hcl Technologies (Infrastructure Services Division)
    Manager Swiss Service Desk, User Administration & Local Services
    Hcl Technologies (Infrastructure Services Division) Feb 2013 - Dec 2017
    Noida, Uttar Pradesh, In
    - Teamleader for a Service Desk of 11 specialists for mulitlingual (G/E/F) Service Desk Support for approx. 850 employees in banking environment and User Administration (On/Offboarding, automated processes, Active Directory, LDAP, ID Management, IDAM)- KOP Design and re-view- Basic Avaloq Support- Team Management- Escalation Management- SLA Management- Telecommunication- ITIL - PMP
  • Callpoint Ag
    Head Of It
    Callpoint Ag Jul 2010 - Sep 2011
    6 employees, 800k CHF IT budget
  • Value 5
    Product Development Manager
    Value 5 Jul 2009 - Jul 2010
    * Brand development, Develop product strategy and statistics systems * Strategic Consulting & development. * Advising new possible businesses and business structures,
  • Millenicom
    Carrier Relations Manager
    Millenicom Feb 2007 - Feb 2009
    İstanbul, Kâğıthane, Tr
    Carrier Relations Manager - Purchasing Voice Minutes
  • Eutex Ag
    Carrier Relations Manager
    Eutex Ag Mar 2005 - Sep 2006
    - Carrier Relation Management for Voice Minutes (buying/selling)- day-to-day trading (buying/selling) to Incumbents and large accounts mainly in Frankfurt and London- long term deals (swap/bilat’s), soft commitments as also “sent or pay” commitments- Interconnection Agreements (TDM/VoIP), niche supplier selection, profit sharing agreements- Dispute settlement
  • Freelancer
    Voip Consultant
    Freelancer Apr 2003 - Feb 2005
    - Voice minute-trading- acquiring new partners- Hardware Solutions and Software Solutions- LAN/WAN design - migration of VoIP into existing networks
  • Acris Communications Ag
    Head Of International Voice Wholesales
    Acris Communications Ag Apr 2000 - Sep 2002
    - Head of International Voice Wholesales - establishing the international Voice Wholesales business- contract management and contract development- acquiring new partners (Incumbents, Wholesales Carriers, City Carriers)
  • Itm Gmbh
    Key Account Manager
    Itm Gmbh Oct 1997 - Feb 2000
    Moscow, Ru
    ITM GmbH Key Account Manage for Voice and Data integration- acquiring new partners (Carriers, Counties)- voice and data integration solutions
  • Teles
    Key Account Manager
    Teles Feb 1997 - Sep 1997
    Berlin, Berlin, De
    - establishing the international market with Distributor’s and VAR’s throughout Europe for ISDN – boards, IMUX and video conferencing Systems- technical training and support for new partners- participation on national, international exhibitions
  • 3Net
    German Account Manager
    3Net Apr 1996 - Feb 1997
    Gb
    - establishing the German market with Distributor’s and VAR’s for Routers, IMUX systems and terminal adapters- technical training and support for new partners- participation on national and international exhibitions

Stephan Lubach Skills

Voip Telecommunications Sip Ip Telco Bss Open Source Software Mobile Devices Windows Internet Services Management Wireless Linux Managed Services Mvno Centrex Service Desk Service Desk Management Pmp Itil Team Leadership Team Management Pre Sales Product Management Unified Communications Business Development Cloud Computing Mpls Account Management Voice Over Ip Internet Protocol It Service Managment Service Delivery Management Strategy Business Planning Service Delivery Information Technology Transition

Stephan Lubach Education Details

  • Smc University
    Smc University
    Master Of Business Administration - Mba
  • Durham University
    Durham University
    Not Specified
  • Technische Universität Berlin
    Technische Universität Berlin
    Informatics

Frequently Asked Questions about Stephan Lubach

What company does Stephan Lubach work for?

Stephan Lubach works for Implenia

What is Stephan Lubach's role at the current company?

Stephan Lubach's current role is Teamlead IT Servicedesk.

What is Stephan Lubach's email address?

Stephan Lubach's email address is st****@****ail.com

What schools did Stephan Lubach attend?

Stephan Lubach attended Smc University, Durham University, Technische Universität Berlin.

What skills is Stephan Lubach known for?

Stephan Lubach has skills like Voip, Telecommunications, Sip, Ip, Telco, Bss, Open Source Software, Mobile Devices, Windows, Internet Services, Management, Wireless.

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