Sue Lucarelli Email & Phone Number

Huntley, Il, Us

Chicago, Illinois, Us

Chicago, Illinois, Us

Zurich, Zurich, Ch

Chicago, Illinois, Us

Partnered with Corp. VPs and staff of global IT organization to provide HR support and execute programs that are in alignment with the business strategy. (approx. 800 employees). • Executed corporate and IT specific programs, such as rewards planning, performance management, employee development opportunities, staffing and retention. • Provided leadership through global organization design and change management processes that resulted in more effective organization structures.• Successfully institutionalized talent management process ensuring alignment of key talent to top projects, development investments, increased job rotations, and succession plans. • Provided leadership of large-scale global workforce reductions and outsourcing activities without legal repercussions. • Led HR activities of a successful re-acquisition of global Database Administration function from an outsourced supplier. Successfully transitioned and recruited 100% of 80 targeted employees.

Chicago, Illinois, Us

Partnered with CVPs and staffs of the NA Public Safety business to provide human resource support and execute programs that aligned to the business strategy. (approx. 600 employees). • Assessed employee survey results and implemented manager coaching and communication enhancements to enhance morale and maintain a positive work environment contributing to greater than 95% retention of top talent.• Led project to define product marketing jobs, align resources and create career path alternatives across two businesses resulting in greater rotation and career growth opportunities.• Provided leadership and organization design recommendations for significant business consolidation effort, reducing costs and improving operational efficiencies.• Led employee and leadership development efforts for organization’s top talent focusing on learning and job rotations.• Facilitated annual performance assessments and provided coaching on giving feedback to managers and employees.

Chicago, Illinois, Us

Partnered with CVP and staff to provide HR support and execute programs that aligned to the business strategy (Approx.1200 employees). • Promoted to manage HR professionals responsible for executing programs in marketing and service teams, distribution and repair depot, and call center. • Participated in preparation and site interview phase of sector’s achievement of the 2002 Malcolm Baldrige National Quality Award.• Institutionalized a relative performance assessment process by providing training and process leadership to clients and HR. • Successfully managed several workforce reductions, facility closings, organization re-alignments and consolidations without legal repercussions or employee escalations.• Represented sector in project team to audit exempt positions ensuring compliance with new FLSA regulations. Led change management for reclassifications of more than 25% of jobs in lower grade bands with emphasis on communication, training, and quality execution.

Chicago, Illinois, Us

North America Personal Communications Sector ($5B revenue)Managed Business Planning team responsible for forecasting activities for North America region. Coordinated and analyzed cross-functional, multi-stream demand module of sector sales and operating plan process to determine 18-month customer forecast. Summarized analysis, changes, risks and key decisions in preparation for monthly review. Managed complex pricing administration for North America. Recruited, trained, conducted performance appraisals and provided direction to Business Planning staff.

Chicago, Illinois, Us

America Personal Communications SectorRecruited to manage development and implementation of customer relationship marketing program. Coordinated on-site evaluations, final vendor selection and negotiation. Managed Point of Sale customer database used for distribution of product collateral and critical communications. Drafted comprehensive requirements document for enhanced customer database management tool.

Chicago, Illinois, Us

Promoted to manage a Business Analyst team who was responsible for performing nationwide cellular service pricing analysis for $100M reseller business. Responsible for ongoing review, recommendations, implementation and maintenance of competitive price models and promotional offerings for 100 reseller service markets.