Scott Luikart

Scott Luikart Email and Phone Number

Director of Development and Salesforce Architect @ AdviceOne Advisory Services, LLC
Custer, SD, US
Scott Luikart's Location
Austin, Texas, United States, United States
Scott Luikart's Contact Details
About Scott Luikart

As a Sr Technical Product Manager at Indeed, I leverage my CRM and SaaS expertise to deliver innovative and effective solutions that improve business processes and customer satisfaction. I have over 8 years of experience in developing and deploying full-lifecycle products within the Salesforce platform, including 7 products at Roycon, where I also served as a Lead Technical Architect and a Consultant.I am passionate about solving business challenges with creative solutions involving process, product, person, and environment. I am a Salesforce MVP, a DF17 Golden Hoodie Award Recipient, a DF17-19, 21-23 Speaker, and a Lightning Champion. I have also earned multiple Salesforce certifications and awards, such as the Innovation Award and the Awesome Admin Award. I am always eager to learn new skills, share best practices, and collaborate with other Salesforce professionals and enthusiasts.

Scott Luikart's Current Company Details
AdviceOne Advisory Services, LLC

Adviceone Advisory Services, Llc

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Director of Development and Salesforce Architect
Custer, SD, US
Website:
adviceoneretirement.com
Employees:
35
Scott Luikart Work Experience Details
  • Adviceone Advisory Services, Llc
    Director Of Development And Salesforce Architect
    Adviceone Advisory Services, Llc
    Custer, Sd, Us
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  • Adviceone Advisory Services, Llc
    Salesforce Architect
    Adviceone Advisory Services, Llc Jul 2024 - Present
    Glastonbury, Connecticut, Us
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  • Roycon
    Consultant
    Roycon Apr 2022 - Present
    Austin, Tx, Us
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  • Roycon
    Lead Technical Architect
    Roycon Sep 2020 - Apr 2022
    Austin, Tx, Us
    Led two delivery teams overseeing three client projects each, guaranteeing timely and cost-effective deliveries. Enhanced the client experience by introducing architectural artifacts for all deliverables and conducted firm-wide training on these updated practices.Directed the design and execution of 12 client projects within a year, ensuring high adoption rates and delivering quality outcomes.Implemented and provided training on the Mission Control project management tool to staff, enhancing transparency in client projects for both internal and external stakeholders.Organized internal knowledge sessions, office hours, Super Badge sessions, and other professional development initiatives for the team.
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  • Roycon
    Architect
    Roycon May 2020 - Sep 2020
    Austin, Tx, Us
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  • Indeed.Com
    Sr Technical Product Manager
    Indeed.Com May 2022 - May 2024
    Austin, Texas, Us
    Managed two groups comprising Product Managers, Business Analysts, Solution Architects, Administrators, Developers, and Quality Assurance specialists to execute projects and uphold Service Cloud operations.Established three Scrum teams, fostering interdepartmental communication and coordination for effective Salesforce COE planning.Crafted a comprehensive product roadmap spanning over two years, aligning with organizational objectives (OKRs). Assessed the technical viability of Salesforce-based solutions.Implemented and trained teams in utilizing a Business Requirements framework, transitioning away from traditional solutioning methodologies.
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  • Whole Foods Market
    Salesforce Architect/Tech Lead
    Whole Foods Market May 2020 - Sep 2020
    Austin, Tx, Us
    Lead the architectural design, planning, and execution of the Lightning migration concurrently with the implementation of a secondary call center.Define team roles and responsibilities to support daily operational needs, administrative and development efforts, as well as long-term projects.Architect, strategize, and implement our response to CCPA laws, including the development of new functionalities for emerging teams and devising strategies for engaging new constituent groups.
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  • Whole Foods Market
    Sr. Salesforce Admin
    Whole Foods Market Dec 2018 - May 2020
    Austin, Tx, Us
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  • Concierge Auctions
    Salesforce Administrator
    Concierge Auctions May 2018 - Dec 2018
    New York, New York, Us
    Oversee and strategize the user experience across the organization, including the transition of the user base to Lightning Experience.Handle all user requests, distinguishing between strategic initiatives and urgent issues, and prioritize them accordingly.Manage integrations with various tools and expand connectivity, incorporating platforms such as New Voice Media, PFL, HelloSign, among others.
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  • Legalzoom
    Principal Administrator, Salesforce Systems
    Legalzoom Mar 2018 - May 2018
    Manage a queue of requests for the production instance - increased average response time and decrease average time to close issue.Build out and design new features - rolled out Omni-Channel and increased revenue on a team by 200% the first month and second month an additional 50% and sustained that sinceContributed to the Marketing Cloud rollout and overall strategy
  • Legalzoom
    Senior Administrator, Salesforce
    Legalzoom Apr 2016 - Mar 2018
  • Yodle
    Salesforce Business Analyst
    Yodle Aug 2015 - Apr 2016
    New York, Ny, Us
    Helping to understand and resolve major design issues in an aging Salesforce instance - cleaning up excess workflow rules, fields, and metadata that is out of date. Create automations using Process Builder and Flows to do work that was being done manually by specific teams when they could define decision criteria. Provide assistance to as a Trusted Advisor to the business units and stakeholders so that we can make good decisions within Salesforce best practices and balancing the limits of the aging system we operate.
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  • Orbitz Worldwide
    Salesforce Analyst
    Orbitz Worldwide Mar 2015 - Aug 2015
    Supported the hotel supply Salesforce implementation working with geographically dispersed teams - held office hours and trained staff on new features in time that worked for their regions. Renovated the implemented case structure to bring the details more current and relevant to how the agents were using the tool. Released changes to Chatter, Service Console and other feature to improve efficiencies the team need as they had many repetitive actions that we could reduce using available functionality.
  • Maas360 By Fiberlink, An Ibm Company
    Product Manager, Cps
    Maas360 By Fiberlink, An Ibm Company Sep 2012 - Mar 2015
    Rolled out Salesforce Service Cloud - Email-To-Case, Web to Case, Communities, SSO Delegated Authentication, Live Agent, Live Agent Automated Invitation, and Call Center Adapter with Shortel. Transformed an international contact center to a Multi-Channel Engagement centerAligned business practice with application of SFDC product - custom built Visualforce, Apex classes and triggers to maximize automation of business practicesEvangelize about our product and business at customer, partner, and industry eventsAssist customers deploy and maintain an enterprise application for customers with varying environments and deployment needs scaling from tens of thousands devices to small business use leveraging a cloud platform. Take customer feedback about product and employee performance and work towards a resolution

Scott Luikart Skills

Leadership Salesforce.com Training Management Leadership Development Crm Enterprise Software Strategy Customer Service Employee Training Product Management Cloud Computing Change Management Team Leadership Networking Saas Business Development Call Centers Account Management Cross Functional Team Leadership Customer Relationship Management

Scott Luikart Education Details

  • Buffalo State University
    Buffalo State University
    Creativity And Change Leadership
  • Black Hills State University
    Black Hills State University
    Speech Communication

Frequently Asked Questions about Scott Luikart

What company does Scott Luikart work for?

Scott Luikart works for Adviceone Advisory Services, Llc

What is Scott Luikart's role at the current company?

Scott Luikart's current role is Director of Development and Salesforce Architect.

What is Scott Luikart's email address?

Scott Luikart's email address is sluikart@me.com

What is Scott Luikart's direct phone number?

Scott Luikart's direct phone number is +131277*****

What schools did Scott Luikart attend?

Scott Luikart attended Buffalo State University, Black Hills State University.

What are some of Scott Luikart's interests?

Scott Luikart has interest in Social Services, Children, Civil Rights And Social Action, Education, Poverty Alleviation, Human Rights, Health.

What skills is Scott Luikart known for?

Scott Luikart has skills like Leadership, Salesforce.com, Training, Management, Leadership Development, Crm, Enterprise Software, Strategy, Customer Service, Employee Training, Product Management, Cloud Computing.

Who are Scott Luikart's colleagues?

Scott Luikart's colleagues are Ellie F., Dani Francini, Cfp®, Becky Zajac, Allison Simoes, Kriste (Lazauskas) Glaude, Olivia Grossman, Cfp®, Steve Nelson.

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