• Provide individualized technology coaching and workshops to teachers and staff. Work collaboratively with teachers to design lessons that integrate technology; provide in-class support for those lessons as needed.• Design & facilitate digital skills lessons to students in grades 1-5 to meet the Massachusetts DLCS learning standards.• Developed a Student Help Desk internship program for Sharon High School students. Recruit, interview, train, develop and supervise this internship program.• Have led & participated on several district-wide committees to improve the integration, training & support of technology for learning at the Sharon Public Schools.

• Worked collaboratively with teachers to design lessons that addressed the state’s curriculum learning standards; provided resources, ideas and support to teachers for creating lessons that followed the best practices of Universal Design for Learning (UDL).• Modeled use of computer applications and provide general technology support for students and teachers.

• Conducted needs assessment of company-wide business application training needs & priorities.• Developed materials to train new staff members on priority business applications.• Led the design and development of training materials to address changes to the company’s primary business applications.

• Updated existing new-hire training materials for a leading financial services company. Converted instructor-led design of course to a design appropriate for web-based delivery. Incorporated simulations and practice activities to make materials more engaging and effective as self-study.• Led the assessment, design, development and evaluation of training for a medical device company’s global branding and labeling project.• Helped design training materials to enable employees of a medical device company to identify and handle complaints in accordance with company policy and FDA standards.• Helped design training materials to prepare a large retail company’s Product Managers for new work processes based on industry best practices.

• Assessed a Customer Relationship Management system’s potential impacts on a leading hospitality company’s workforce. Designed a training strategy and training materials to facilitate that workforce transition, addressing the implementation’s learning needs and logistical challenges. • Worked with Subject-Matter Experts on the design of a Six Sigma Training course; adapted existing Change Management and Project Management presentations to fit course objectives. • Contributed, as a member of the training team, to the financial systems integration of two merged US banks. Assisted with training needs analysis, project planning, class scheduling and logistical support.• Provided e-learning support to a major financial institution in the worldwide rollout of an online course to 4,000+ individuals.

• Managed the growth of the Systems Training function as the company grew from 300 employees to 580+ employees. Was responsible for developing and conducting computer training programs for all MathWorks staff and providing user support for application issues and questions.• Planned and provided training for various system upgrades and transitions.• Developed and maintained online training calendar, course catalog, and resource pages for use on company intranet.• Wrote and maintained documentation and training materials.• Coordinated the outsourcing of technical training and use of training resources.

• Trained individuals and companies throughout the Greater Boston area in various computer applications. Worked with many clients to customize lessons in software to meet the individual needs of employees.• Taught over 50 different software applications classes.

• Instructed Spanish-speaking first- and second-grade children in all subject areas of grade-appropriate curriculum. Assessed students’ needs and abilities in order to provide proper instruction, support and evaluation.• After identifying and analyzing needs of the school’s bilingual program, successfully co-wrote a grant, which resulted in a literature curriculum that was more engaging to students and further increased parental classroom participation.