Managing the Center for Learning & Development group and budget.Developing and executing the GDIT Training Program mission and plan.Project Manager for the LMS tool within GD Information Technology. Developed and executed a brand new online Onboarding framework and tool.Established a collaborative vendor broker agreement saving the organization over $100K the first year.Securing and managing the E-learning vendor contracts.Implemented the Enterprise Learning Management System (LMS) and maintained its data integrity over 5 SBU's.Managing the integration of data from M&A for LMS and other vendor related resources.Continue the daily responsibilities of the Sr. HR Specialist/Training Specialist.Serving as divisional lead on the Corporate L&D Subcommittee for 5 straight years.HR Quality and Environmental Health and Safety Representative in the Standards and Best Practices Group.Assisted in the negoitation of student discounts up to 12% for multiple Universities under our Educational Assistance Program.

Managing the Center for Learning & Development group and budget.Developed and executing the GDIT Training Program mission and plan.Project Manager for the new LMS tool within GD Information Technology.Established a collaborative vendor broker agreement saving the organization over $100K the first year.Securing and managing the E-learning vendor contracts.Implemented the Enterprise Learning Management System (LMS) and maintained its data integrity over 5 SBU's.Managing the integration of data from M&A for LMS and other vendor related resources.Developed and executed a brand new "New Hire Orientation" framework.Continue the daily responsibilities of the Sr. HR Specialist/Training Specialist.Serving as divisional lead on the Corporate L&D Subcommittee for 5 straight years.HR Quality and Environmental Health and Safety Representative in the Standards and Best Practices Group.

Established, planned, and executed an Employee Development Group and budget.Divisional Project Lead for the Enterprise LMS Project saving my division over $900K over the life of the contract.Designed, developed, documented and delivered training programs for various divisions and departments within Network Systems. Worked with outside Vendors to deliver various programs. (Technical Certifications, Project Management and Mgmt Development, etc) Developed/delivered new programs for all divisions. (Supervisor Training and Leadership Development) Evaluated the effectiveness of training sessions via classroom, on-line and 9 month follow-up evaluations.Facilitate and delivery various training programs.Track and Report all corporate compliance/mandatory training.Current member of ASTD and SHRM.

Reaching, Teaching and Unleashing our next generation of youth with the truth about the Bible and how you can live it out in your daily life."Don’t let anyone look down on you because you are young, but set an example for the believers in speech, in conduct, in love, in faith and in purity." 1 Timothy 4:12 (NIV)

Designed, developed, documented and delivered training programs for WHQ - Sales, Hosting Center, Finance & Accounting, Customer Provisioning, Service Delivery, Collections, Billing and various other departments. Implemented various training programs to over 500+ staff members, 6 Directors and 5 VP's. Worked with outside Vendors to deliver various programs. (Cisco Certification Program, Microsoft Certification, etc.) Developed/delivered multiple new programs for Customer Operations staff. (Customer Service, Time Mgmt, Networking 101, etc) Evaluated the effectiveness of training sessions via online evaluations and tests.Redesigned the Corporate Performance Appraisal process and documentation.Gathered data from Customer Operations management to define training requirements.Assisted management in designing and developing training programs for remote locations.Worked with management on various projects for due diligence during bankruptcy.Assisted Product Management with various Projects using MS Project and Visio Professional.

Set challenging but realistic goals for each team member. (Reduced order process time from 2 weeks to 24 hrs)Developed practical performance tracking methods.Conducted annual performance reviews. (11 staff members)Collected and integrated information to assess performance and developmental needs.Analyzed and identified problems for improving process flows.Researched and resolved over 50 customer issues a week.Handled all customer expedites within 24 hours.Acted as liaison between Service Delivery, Provisioning and other internal departments.

Established and maintained inventory valued at over $300,000.Managed all logistics and preparations for major trade shows and tutorial training programs within budget constraints.Coordinated with various vendors for show participation within the booth.Responsible for all show leads including database entry, fulfillment, and tracking.Assisted in planning and execution of company-sponsored events.Managed all technical aspects of event marketing including LAN set-up, Internet circuit installation, computer set-up, and all audiovisual equipment preparation.Sold PSINet services to prospects on the show floor.Ordered and maintained all company marketing collateral.Received and distributed marketing material to internal and external PSINet customers.Maintained inventory order levels consisting of 25 different pieces of company literature.Established and enhanced vendor relations essential to the Marketing Administration Group.Coordinated corporate and consumer mailings averaging 18,000 pieces per week.

Maintained the cleanliness of 43 classrooms.Coordinated and executed the relocation of furniture and equipment on a daily basis.Secured the building during opening and closing procedures.Maintained outside grounds of 8 playing fields and several common areas with county maintenance equipment.

Updated and maintained a national relational database.Consulted and advised customers about American Production and Inventory Control Society (APICS) certification.Averaged 60 inbound call a day.

Established the Inventory system, while maintaining over 45,000 different pieces of merchandise.Prepared work schedule for associate staff.Interviewed, hired and trained new personnel.Assisted customers with selection of merchandise and solving home repair/maintenance problems.