● Worked in a mid-sized business development and tax preparation firm to provide professional financial data and accounting services for individuals and business clients. ● Provided a full range of services, including preparation of financial statements, satisfactory customer service, audit support, pro forma budgeting, general ledger accounting, and bank reconciliation.● Designed and built dashboards to monitor performance metrics for retainer clients. ● Organized data forecasts to help complete accurate quarterly, yearly, and project- specific budgets.

● Inhouse bookkeeper for a tax preparation and business development company. Maintained financial books, tracked expenses, prepared, and submitted invoices, and oversaw payroll. ● Prepared invoices for more than 600 clients. ● Created presentations and reports for management to aid in key financial planning and decision- making.● Increased revenue of $420,000 by establishing and maintaining customer relationships, leading to long- term business opportunities.

Professional Makeup Artist tasked to do major product or makeup demonstrations to introduce new techniques and products to staff members and clients. Kept up with daily sales quotas and the education of clients.Key responsibilities include:● Set a high bar for customer service and trained staff in consultative sales techniques.● Created and implemented departmental objectives and drove performance to meet KPIs.● Reviewed transactions regularly for accuracy and reconciled cash through shifts to minimize losses.● Supported management in creating enjoyable shopping experiences by expertly managing customer complaints.● Reviewed business operations, data analysis, pricing models and product-launch strategies to recommend process improvement opportunities.

● Retained 95% of the established customer base and drove 97% sales increase in hair services.● Connected closely with customers to deliver positive experiences and build strong loyalty for repeat business.● Grew social media following and clientele by promoting treatments and services.● Built strong client rapport through careful attention to preferences and expert-level industry knowledge.● Delegated work and assignments based upon team members' strengths and expertise.