During my twenty-two years in banking, finance and real estate I helped thousands of people buy, sell or rent properties. It’s also where I witnessed a repetitive frustration that people have – the task of updating their contact details. Especially when moving house.The 2016 Census confirmed that 4.2 million people move house annually within Australia. ‘Moving house’ is recognised across the world as one of life’s Top 5 Most Traumatic Events. It’s made even more traumatic by having to update your contact details.Each of us has a legal obligation to notify our updated contact details to every individual service provider that we have a financial relationship with, plus every government entity that we deal with. Often that’s 15 or more service providers. It’s a time-consuming minefield of insurance companies, health insurance, banks, credit cards, telco, internet, micro-chip pet registry, Centrelink, Medicare, Tax Office, Electoral Commission, Councils, motor vehicle registration & licensing authorities such as Service NSW – to name a few.With 2.27 Billion search results – each one linking to a service provider’s preferred update method - asking Google won’t help. Providing you with their solution only compounds your problem! There are no excuses - update your contact details - or cop a fine and/or late fee.Unpaid fines can cause cancellation of your driver’s license – and/or cancellation of your vehicle registration. Cancellation of your registration also nullifies your Green Slip insurance: you’re now driving an unregistered & uninsured vehicle.Unfortunately, many people end up with thousands of dollars in fines, no license + an uninsured and unregistered vehicle! Statistics confirm that more than 200,000 people are fined in Australia each year for driving an unregistered vehicle.The flipside of ‘the problem’ is that, by losing contact with their customers, every day thousands of service providers are significantly impacted by customer attrition and loss of revenue. Much of this “pain” could be avoided, if only there was an App for that. The problem though - there wasn’t!So, I conceived the App for all those people who need to change their contact details - and I wanted it to be FREE to the consumer. Our amazing team of industry professionals has created SMART MOVE® to empower people … by returning control of this time consuming, potentially expensive process to them.What’s evolved is a secure, consumer driven, digital communication link to all service providers that’s easy to use and convenient for everyone. A true win/win solution.