Morgan Small Email & Phone Number

Pittsburgh, Pennsylvania, United States

> Develop, maintain and enhance senior level reports and metrics presented to senior and executive leadership focused on health of the business and productivity. > Perform adhoc data and statistical analysis to uncover trends and inform leadership to aid in running their tools, products or services. > Consult with cross functional teams and departments to identify data and gaps in order to help build source of truth data sources to be used for reporting and analysis.

Greater Pittsburgh Area

> Designed business cases for various initiatives through data and information collection, documentation of assumptions and limitations as well as recommendations or opportunities to increase the financial benefit expected from the project.> Identify key metrics and data for facilitating A|B testing used to create operational efficiencies that contributed to an annual continuous improvement savings. > Consulted with external partners within automation and decision… Show more > Designed business cases for various initiatives through data and information collection, documentation of assumptions and limitations as well as recommendations or opportunities to increase the financial benefit expected from the project.> Identify key metrics and data for facilitating A|B testing used to create operational efficiencies that contributed to an annual continuous improvement savings. > Consulted with external partners within automation and decision analytics groups to define key metrics for measuring customer experience impact for multiple initiatives.> Lead annual benchmarking study for 2 years collecting, analyzing and reviewing actionable recommendations for senior leadership. Show less

Greater Pittsburgh Area

> Collaborate with product owners to gather and craft requirements or agile stories for new projects or updating feature and functionality of digital online banking product. > Lead various agile ceremonies to create, refine, and deliver requirements to the agile crew while documenting key technical requirements.

Greater Pittsburgh Area

> Three 8 week rotations through various departments with the intent to learn in-depth knowledge of the available jobs within the Technology and Innovations department.

Greater Pittsburgh Area

I assisted in the implementation of an application from pilot to final role-out. Updated the tracking sheet that was seen by branch managers, my team and supervisor as well as the CIO. Daily and weekly meetings to manage the role-out phases and turn over 5000 plus iPads to the new application software. Gained great knowledge about branch technology and other technology intern projects. Presented my summer project to the CIO and learned a lot from the upper management speakers throughout the… Show more I assisted in the implementation of an application from pilot to final role-out. Updated the tracking sheet that was seen by branch managers, my team and supervisor as well as the CIO. Daily and weekly meetings to manage the role-out phases and turn over 5000 plus iPads to the new application software. Gained great knowledge about branch technology and other technology intern projects. Presented my summer project to the CIO and learned a lot from the upper management speakers throughout the summer. Show less

Master Of Science - Ms, Analytics

An interdisciplinary program with focuses on analytical modeling, data visualization, business acumen, statistics as well as hands.

Bachelor Of Science (Bs), Management Information Systems, Business, Cumulative Gpa - 3.30

Activities and Societies: Women in IST, MISA, Presidents Smeal Student Council

Certificate, Data Science