AeroLeads people directory · profile
Sumit Manchanda Email & Phone Number
Insights Operations Manager
at
Expedia Group
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Who is Sumit Manchanda? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Sumit Manchanda is listed as Insights Operations Manager at Expedia Group, based in Delhi, India. AeroLeads shows a matched LinkedIn profile for Sumit Manchanda.
Sumit Manchanda previously worked as Technical Operations Manager at Expedia Group and Senior Technical Lead at Expedia Group. Sumit Manchanda holds Master Of Computer Applications (Mca), Computer Science from Hmr Institute Of Technology And Management.
Company email context
Email format at Expedia Group
This section adds company-level context without repeating Sumit Manchanda's masked contact details.
Expedia Group
Review company-level records connected to Sumit Manchanda before choosing the right outreach path.
Profile bio
About Sumit Manchanda
Working as Insights Operations Manager at Expedia group. Responsible for monitoring all brand Expedia’s site operations. Responsible for monitoring the traffic hitting Expedia’s site and making sure that applications are up and running to serve the customers without any failure.A decade of experience in Operational Analytics, Site Optimisation and Mining Insights from the raw data.Mentoring a team size of 20.Hands-on experience in several Data Analytics, Customer Experience, Application Monitoring, Visualisation Tools e.g Splunk, Grafana, GlassBox, Catchpoint, BigPanda etc.Experience in building data driven Dashboards followed by identifying and analysing data patterns.Conduct statistical analysis to provide actionable insights, identify trends, andmeasure performance.
Current workplace
Sumit Manchanda's current company
Company context helps verify the profile and gives searchers a useful next step.
Expedia Group
Website
AeroLeads page
7 roles
Sumit Manchanda work experience
A career timeline built from the work history available for this profile.
Technical Operations Manager
• Managing the portfolio, strategy, and product vision while collaborating with cross-functional teams to achieve business objectives.• Improved site availability from 96% to 99% by reducing Mean Time to Detect (MTTD), addressing and resolving a critical customer experience issue.• Increased gross profit by approximately $37 million by reducing customer interaction failures.• Improved top-line revenue by $10 million by providing insights to engineering teams for product enhancements.• Improved ~50% operational efficiency by introducing process automation and tools development • Manage staff performance and support career development.
Senior Technical Lead
Team Lead
Responsible for maintaining shopping and booking availability of all Brand Expedia point of sales > 99%Getting Insights from 200 TB of Customer Data to identify failed Customer Interactions and share feature enhancement requests to the product owner teamsHandling Incidents and providing real time insights for faster restorationExecute the vision, strategy, and roadmap for owned workstreamsCollaborate across the organisation to ensure visibility about any new or ongoing initiatives where team can partnerLead resolution of technical / non-technical issues across shopping path while communicating changes to stakeholdersManaging schedule and deliverables from the team size of 20 AnalystsMentor and coach early career talent & impact their lives in a positive wayRecommendations regarding technical and process changes which enable and support the product vision and strategy of the TeamCommunicate priorities & dependencies and influence across cross functional teamsFocus on bot traffic identification and handling the traffic to mitigate the impact
Sep 2018 - Apr 2021
Senior Analyst
Worked on setting up a team in Jordan Amman.Contributed in overall training of Jordan POD and providing guardrail.Mentoring the team and sharing best practices to support the operations.
Sep 2016 - Sep 2018
Analyst Level Ii
Building process and team escalation documentation. Collaboration with global teams for providing monitoring support to their services.Responsible for preparing training plan for easy on-boarding of new hires.
Mar 2015 - Sep 2016
Analyst
Analyse site performance and monitor key metrics to measure site usability and effectiveness of marketing campaigns, looking for opportunities to improve performance.Pro-active Analysis of the Metrics tracked and providing analytical insights of the Business to Functional / Regional leadership teams on recurring basis.* Perform ongoing analytical deep-dives to gain a deeper understanding into the business and areas for improvement and optimisation.Supporting releases and network changes to make sure environment is up and ready to serve the customers.Responsible for monitoring health of servers and doing RCA in case of failures.
May 2012 - Mar 2015
3 education records
Sumit Manchanda education
Master Of Computer Applications (Mca), Computer Science
Hmr Institute Of Technology And Management
Bachelor'S Degree, Computer Science
Sirifort College Of Computer Technology & Management
Education record
Ghps Shahdara Delhi
FAQ
Frequently asked questions about Sumit Manchanda
Quick answers generated from the profile data available on this page.
What company does Sumit Manchanda work for?
Sumit Manchanda works for Expedia Group.
What is Sumit Manchanda's role at Expedia Group?
Sumit Manchanda is listed as Insights Operations Manager at Expedia Group.
Where is Sumit Manchanda based?
Sumit Manchanda is based in Delhi, India while working with Expedia Group.
What companies has Sumit Manchanda worked for?
Sumit Manchanda has worked for Expedia Group and Expedia.
How can I contact Sumit Manchanda?
You can use AeroLeads to view verified contact signals for Sumit Manchanda at Expedia Group, including work email, phone, and LinkedIn data when available.
What schools did Sumit Manchanda attend?
Sumit Manchanda holds Master Of Computer Applications (Mca), Computer Science from Hmr Institute Of Technology And Management.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Sumit Manchanda you were looking for.
View similar profiles
