- Actively contributed to a million-dollar project with Michael Kors, implementing efficient Manhattan Associates supply chain software into their order management and customer service systems, driving operational improvements and customer satisfaction.- Led the Config Compare project, aligning configurations across 22 European countries for Michael Kors, ensuring seamless integration and preventing future errors, enhancing supply chain management.- Demonstrated expertise in leveraging the Config Director tool on the OMNI-Channel UI, enabling efficient configuration management and establishing a reputation as the go-to resource for this effort and related efforts for the future, educating coworkers and clients on the usage of the UI tool.

- Built programs on KNIME and MATLAB to automate weekly Webinar & PathFactory lead reports that would before take days to complete- Lead the documentation, implementation, and education of my process to officially integrate these programs into Siemens FA Marketing- Used Salesforce and Excel to analyze data from marketing events to produce effective Marketing Qualified Leads (MQL)

- Driving sales through superior customer service and ensuring store tasks are completed efficiently- Providing guidance and subject-matter expertise on selection and installation of aftermarket parts/accessories- Ensuring optimized merchandising, shelving, and adequate inventory availability across the store

- Created visual renderings for Nanolumens clients e.g. Delta Flight Info Display (FID)- Utilized programs such as Adobe Premiere, Adobe Photoshop, and BrightAuthor to create content for the screens- Provided customer service and support by fixing broken LED panels and BrightSign players

- Contributed to a PhD research thesis by creating a physical digital 3D model of a blood clot structure- Utilized programs such as MatLab and Inventor for data analysis and 3D design- Mentor presented my 3D printed models at the 26th Annual MRS Conference in Cancun, Mexico