HR Business Process Consultant (4/2023 - 9/2023)Utilizing 15 years of experience in the HR software industry in combination with over 20 years as technical and business operations leader to provide process analysis, operational guidance and project oversight to assess, document, and align work across all functions within HR. ▪ Gain deep understanding of business structure, priorities, and areas of focus.▪ Analyze and break down complex processes into understandable components to identify opportunities to streamline HR processes.▪ Provide valuable feedback to identify opportunities for process improvements.▪ Document processes, policies, and procedures.▪ Map roles, responsibilities, and workflows.▪ Gather, organize, and document requirements for RFP process.▪ Manage vendor evaluation and selection.▪ Effectively communicate with team members throughout project.

Oversaw facility operations and technology teams (IT, Tech Ops, and DevOps) designing, building, and supporting infrastructure for the company's online skill gaming, mobile and web sites, as well as the internal corporate systems and facilities management for 8 locations worldwide.▪ Served as the Executive co-lead on pandemic task force team for all communications and return to office initiatives ensuring compliance with local requirements and employees were secure and safe returning to the office.▪ Implemented revenue risk assessment, business continuity and local crisis response plans across studios and locations preventing disruption from business across all locations.▪ Managed global facilities and IT employees located in Boston, San Francisco, Mountain View, Bangalore, Kyiv, London, Barcelona, and Tel Aviv offices.▪ Identified new office space, managing lease negotiation processes for all GSN Games locations, as well as subleasing nonessential office space which resulted in no downtime for employees.▪ Assessed and approved plans developed by technical teams consisting of DevOps, Network, Security, and Systems Engineers, including IT Help Desk Support Specialists; charged with network & systems design, implementation, support, and maintenance during rapid growth period of web, social and mobile initiatives.▪ Ensured optimal up time for 24x7x365 hosted online skill gaming and web sites.▪ Planned and achieved seamless, cost effective, minimal downtime, upgrade of all aged production data center systems.▪ Oversaw migration of legacy environments to AWS resulting in reducing CAPEX budget while improving reliability of corporate systems.▪ Maintained yearly PCI compliance for applicable environments.▪ Managed and grew Quality Assurance Group and operationalized Player Services Group.

As Vice President of Technical Operations, lead technology teams of internal systems administrators and 3rd party vendors to support the corporate infrastructure as well as SAAS hosting operation for company’s Fortune 1000 customer base; in addition to managing facilities management worldwide.