• Designed, implemented, and built a two-year employee training program from the ground up for seven cutting and styling apprentices, wrote a training manual and diagrams, coordinated with upper management, and created educational strategies for a high-end salon on a team of 20.• Managed 65% of active salon staff, hired 50+ apprentices, conducted performance evaluations, provided remedial coaching, answered emergency questions from new stylists, and oversaw termination processes. • Designed 16 units for two-year apprentice training, which included seven blow dries, nine haircuts,step-by-step demonstrations on mannequin heads and live models, specially targeted mini-units, and testing.• Provided haircuts, styling, and makeup services to 200+ elite clients per week generating up $2.4K in annual revenue per customer, which included servicing celebrities and performing 10-12 high-quality hair and makeup services per day.• Created and executed haircuts and makeup services for magazines, TV commercials, and style blogs, including a Macy’s commercial, Glamour Magazine, a Kohl’s catalog, Refinery 29, and Style Me Pretty.• Sold and explained retail products to customers from a catalogue of 52 products, achieved 5-7% increases in sales growth per year, and generated $80K-$110K in revenue per year.• Streamlined the apprentice audition process by replacing two-hour auditions with a 30-minute blow dry evaluation, which reduced the time needed to vet prospective employees by over 50%.• Delivered instructional hairstyling presentations at client education events with 35-40 attendees.• Oversaw the development of a liaison team and formal process to moderate issues between workers and management in response to low-morale. • Received promotions from Apprentice in July 2008, Educator in January 2010, and Co-Director of Education in March 2013.

• Covered the town of Westport and commercial fishing in New Bedford area for a daily newspaper, wrote 200-1K word daily and feature stories on regional regulatory meetings, changes to federal law, industry profiles, events, local government, disputes, culture, elections, and major incidents. • Established and cultivated relationships with 50+ experts in local government and industries and off-the-record sources and revitalized the paper’s relationship with the local fishing community. • Conducted research utilizing online resources, newspaper and public archives, and sources to develop and verify stories. • Attended weekly school committee and town council meetings to maintain a knowledge of local events.

• Covered events, local governments, incidents, crime rates, business, and community trends for the paper-of-record of Nantucket Island, composed up to ten 750-word stories per week including every front-page story and the arts and lifestyle section, and received an official recognition for exceptional performance.