Front Burner Brands, TMPRI, Franchise Business Consultant, August 2019 – June 2020 Managed and developed 12 locations along the West Coast to highest grossing profits in 8+ years. Provided a nuanced communication standard for locations with daily and monthly expectations standards that increased productivity and profitability. Implemented individual development plans with proven success to drive sales, cut costs and retain team members. Initiated and led franchise management development, local marketing, profitability and exceptional food and beverage standards. Noteworthy achievements include:• Q3 2019 – Q1 2020 10%+ sales growth for West Coast region• Led Quality Certification Audit Team• Headed Company-wide implimentation of unprecedented To-Go and E-Commerce systems during 2020 Pandemic shutdown• Initiated training in locations for reservation optimization OpenTable, Resy, Yelp with success of improving guest counts by 15% for West Coast Region• Created Test Service Model implemented in 15 locations nationwide to an overall success of 10+ % sales growth

Directed daily operations for a top brand sales performer with annual revenues of $2.9 Mil per year. Developed team members, hiring and evaluations, implemented overhaul training initiative, ordering and inventory, scheduling and oversaw the brands top Retail sales performance team. Developed policies and procedures to control costs and increase overall profitability. Key achievements are:• TMPRI Learning and Communication Sub-committee • Implemeneted Training Initiatives resulting in• Directed implementation of a new e-learning platform• Educated Leadership Team on profitability standards• 2.8% sales Increase • Created Bartender training program resulting increase of 5% total Alcohol sales• Facilitated OpenTable Reservation System Platform Training

Utilized strong operational skillset to exceed sales objectives and maximize location P&L. Developed an effective leadership team by coaching, communicating, motivating and delegating with integrity, creating an environment of accountability. Achievements and awards include:• 2017 Franchise of the Year award• 2016-2018 highest % retail sales• Brand Regional Operator of the Year 2016• Finalist for Company Operator of the Year 2016• Feedback Loop Award – Training development• 2017 St Jude 10K+ Donation Award • 2016, 2017, and 2018 Local Marketing Superstar Award

Illustrated responsibility for managing both the profit and loss responsibility. Oversaw marketing and strategic sales implementation on a day-to-day operational basis. Created effective processes for planning, delegating, coordinating, staffing, organizing and decision making to exceed sales and profitability. Enhanced a “Guest First - Perfect Night Out” culture through compassion and servant leadership. Achievements and awards included:• 2015 Highest Retail % • 2013- 2016 St Jude Donation raised award • Brand mentor• 2015 Peer guest speaker at company Operators’ Conference• Reduced turnover rate by 50% (25%) in 2016

Assistant football coach