Sarah Martinez Email & Phone Number

Healthcare Reimbursement

Midland, Michigan, United States

Secured over $7 million in additional Medicare reimbursement for clients in 2023, directly optimizing their financial health.Guided hospitals, continuing care facilities, federally qualified health centers, and rural health providers in maximizing reimbursement opportunities through expert contractual review and cost report strategies.Prepared various cost reports with a focus on accuracy and completeness, ensuring clients receive proper reimbursements.Successfully navigated governmental and third-party appeals and reopens, demonstrating strong advocacy skills for client interests.I joined RubinBrown following the combination of The Rybar Group and RubinBrown LLP.

Midland, Michigan, United States

Streamlined Daily, Monthly, and Quarterly Account Reconciliations (GL & DDA) for Loan Control, Interface GLs, Cash Items, WIP, Payables, Escrow, Refunds, and Good Faith Deposits, ensuring daily, monthly, and quarterly closure cycles met deadlines. Reduced aging items in GLs by collaborating with departments to identify and resolve discrepancies, improving financial reporting accuracy.Enhanced Team Efficiency and Knowledge Sharing by successfully onboarding a new team member remotely, fostering a smooth transition and contributing to increased team productivity. Provided training and guidance to colleagues on reconciliation processes, leading to improved departmental efficiency.Demonstrated Proactive Problem-Solving and Adaptability by resolving posting errors quickly and efficiently, minimizing negative impact on financial data integrity. Contributed to successful GL clean-up for legacy TCF accounts, ensuring smooth integration into new systems.Supported the team during the SBA PPP (2020-2021) program by assisting with payment and forgiveness reconciliation, demonstrating adaptability to new challenges.

Midland, Michigan

Ensured Accurate and Timely Financial Records: Performed daily, monthly, and quarterly account reconciliations for DDA and GL accounts, minimizing aging and discrepancies. Collaborated with departments to research and clear outstanding items efficiently.Enhanced Financial Controls: Assisted with system conversion clean-up, developing procedures and investigating aged items in control accounts to improve data integrity.Streamlined Loan Servicing Processes: Reported loan control issues to Directors, spearheading training initiatives and procedures to reduce aging in the GL and clear out-of-balance transactions.Empowered Team Success: Trained and guided other loan servicing specialists, fostering knowledge sharing and improved departmental efficiency.Demonstrated Adaptability and Problem-Solving Skills: Gained valuable experience working on various accounting projects, including loan fees, cost center clean-up, audit support, and gathering documentation.

Carson City, Michigan

Enhanced Financial Transparency & Decision-Making: Delivered insightful monthly/quarterly analysis, identifying variances and opportunities against budgets/forecasts. Streamlined annual budget process for (department/team). Provided ad-hoc analysis to support data-driven decisions.Optimized Financial Processes: Ensured smooth monthly close processes and bank/G/L reconciliations. Offered analytical support for process improvement initiatives.Data-Driven Reporting & Benchmarking: Gathered and analyzed data from multiple sources for benchmarking projects. Created comprehensive monthly financial reporting packages for upper management. Successfully managed a benchmarking program for ~50 departments, fostering collaboration and identifying best practices.

Carson City, Michigan

Reconciled daily cash to bank statements and non-AR payments to the general ledger, ensuring accurate financial reporting.Utilized Crystal, Excel, and Word to generate comprehensive month-end and statistical reports, streamlining the reporting process.Quickly identified and resolved posting errors, ensuring accurate financial data. Resolved credit balance accounts efficiently, maintaining the integrity of financial records.Developed and delivered training classes for physician practice support staff, fostering knowledge sharing and improved departmental efficiency. Acted as the administrator for insurance logins, facilitating smooth workflows.Provided critical support to the Director of Compliance for audits and special projects, demonstrating a commitment to maintaining regulatory standards.

Carson City, Michigan

Handled customers banking transactions with speed and accuracy, demonstrated excellent interpersonal skills, office etiquette and phone manners. Passionate about providing the best customer service internally and with the public.

Midland, Michigan

Efficiently resolved internal and external customer inquiries on multiple online banking platforms, ensuring a positive customer experience. Handled escalated calls with a calm and professional demeanor, consistently exceeding expectations.Collaborated with multiple vendors to improve platform functionality and user experience. Proactively tested new products and enhancements, ensuring smooth roll-out.Drafted clear policies, procedures, and user guides, improving departmental productivity and compliance standards. Served as vendor manager for the online banking platform and lead for mobile banking, demonstrating strong leadership and project management skills.

Midland, Michigan

Delivered Exceptional Customer Service: Provided efficient and accurate service for all customer banking transactions, consistently exceeding expectations and receiving recognition for outstanding customer service.Adept in Cash Handling and Technology: Maintained impeccable balancing records and utilized computer applications seamlessly to ensure smooth and accurate transactions.