Steven Marzabal Email & Phone Number

Harrison, NJ, US

• Drove product strategy, organizational design, platform management, digital transformation, workforce strategy and deployment, and business management of Fannie Mae & Freddie Mac join venture focused on modernizing the.
• Tripled the speed of decision-making process by breaking down silos/determining best paths for execution
• Reduced run rate expense by $22M over two years by developing/implementing major organization transformation in risk management and resilience efforts
• Lowered response time by 50% and improved accuracy of internal estimation processes by 80% by establishing consistent, commercially-minded processes for team
• Boosted the firm’s innovation lab ROI by over 200% after being selected as chair of the Innovation Lab
• Created 8-person Business Development team to lead sales; during the first six months, 8 conversations were successfully converted into 4 opportunities

• Led Uniform Mortgage-backed Security program; assessed product & made daily prioritization decisions.Key Accomplishments:
• Launched/led a top firm priority project enabling go-live of Uniform Mortgage-backed Security, leading to the implementation of the Common Securitization Platform (supports $6T of US households and saves taxpayers.
• Lowered response time by 50% and improved accuracy of internal estimation processes by 80% by establishing consistent, commercially-minded processes for team

Brooklyn, New York

• Designed & implemented the digital transformation of operating models supporting new and legacy business. Own day-to-day operations management and lead 10-person team to manage transfer of assets & innovate modern.
• Onboarded $1.3T of strategic assets, which boosted the organization into top three global custody rankings
• Migrated organization from bifurcated model to single source model, automating 100K+ instructions monthly
• Redesigned client communication, minimizing client inquires via mail/phone by 75%

• Managed Client Service & Trade Support team to implement initiatives & establish efficient processes. Key Accomplishments:
• Spearheaded $1.1M in annual cost savings by optimizing the Fixed Income Operations footprint (non-core and offshoring change execution)
• Saved $1.8M annually by reengineering the Mortgage Backed Securities Group trading infrastructure with an intelligent decisioning tool and redeploying resources
• Reduced failing market trades to a record 0.2% of total volume by implementing a control framework

Hong Kong Assignment—5 mo.

• Managed 4-person trading support team (Asia Pacific Fixed Income Institutional Trading Desk), created a core control team in Hong Kong, and structured/executed divisional deployment from Singapore to India.Key.
• Launched the Firm’s entry as Qualified Foreign Institutional Investor into the Chinese Interbank Bond Market

• Managed multiple teams and 20+ trade support group members, representing billions in transactions. Served as liaison between trading desk, sales force, legal and compliance, market and non-market risk teams, financial.
• Boosted efficiency of process for Qualified Institutional Buyer verification (decreasing average length from three months to seven days) by implementing lean sigma strategies, mapping out the process, and removing.
• Developed/implemented client-centric coverage model that was adopted as the North American coverage model and became the global standard

• Ensured team had a client-centered focus by providing tailored, exceptional service to the firm's largest institutional clients. Interacted daily with sales, trading, legal, compliance and other operational areas to.
• Successfully assisted in introducing a task force designed to minimize operational risk associated with aged fail items
• Developed and managed risk reports/metrics sent to senior management, including market- specific reporting for European Sovereign debt and daily KRI (Key Risk Indicator) reporting

• Responsible for the daily processing of fixed income securities to include: confirmation, allocation, clearing and fail resolution of multi-million dollar institutional trades.Key Accomplishments:
• Developed and implemented a client centric coverage model to provide exceptional operational service while minimizing the firm's exposure to risk-which is still being used as the North American coverage model and has.
• Spearheaded an initiative intended to minimize the firm's reputational risk by shifting clients from postal to electronic confirms-leading to a savings of $150,000 a year by eliminating paper and postal costs