Secure Solution Design/Implementation for SMB-Enterprise clientsRisk/Vulnerability ManagementPerimeter SecurityNGFW/UTM/IDS/IPSPhysical SecurityNetwork Monitoring Systems/Netflow Traffic AnalysisVendor Channel Management/Procurement/RFP/SLEDProduct Decision/Training/LMS/CertChair MeetingsIT Business Road MapsIT Business Alignment/Change ManagementIndustry Round Tables'Spearhead InfoSec/Cyber SolutionsResearch new tech, laws, regulations, headlines speculating on industries for sustainability and opportunities for business developmentEstablished partnerships: Cisco, Meraki, Microsoft, Symantec Security, VMWare, Adobe, EMC, RSA, NetApp, Juniper, Citrix, Checkpoint, McAfee, Intel Security, Dell, HP Enterprise Security, Qualys, Barracuda, Alien Vault, APC, AMC, Office 365, etc.Early Growth Management Consulting and Business Acquisition in Services Industry,Management Consulting focus on Business Law, Finance and TAX from structure, strategy, resources, review, roadmap, recruit, negotiation, procurement, process design/optimizationEmirates Air, FCS Int'l, District 207U, Chicago Public Schools, eMD, Sure Scripts, VDF, FC, ASTA Technologies, ServiceIT, Retail, Private Healthcare, EDU, Food, Logistics, Manufacturing, SPProjects/Teams/Biz Dev: CPS E-rate, Cisco, Early WiFi hotspot rollouts, WLAN Assessments, Outdoor STAR WiFi Designs, Int'l MPLS Deployments, EMR, EHR, National E prescribing rollouts, MSSP, NMS/NOC/SOC Channel/Event Management100's Microsoft full AD upgrades/migrations, GPO, WFH, VPN, MDT 2018 MSFT OS upgrades, Office 365, Data Center Virtualization, SCADA, CRM/ERP ImplementationsCompliance/Policy/Process/QA Audits, PCI,Global Infrastructure Design/Project/Financial Documentation, BC/DR, Security Posture, Operations Automation, Service Desk/CX, ISP/CSP, MPLS, SD-WAN

Manage hybrid distributed server and networking infastructutre consisting of Microsoft Servers/Desktops, Novell Netware, GroupWise, vSphere, vCenter, HP SANs, MotorolaPTP Wi-Fi, MPLS, Symantec Endpoint 12, Barracuda, MDT 2012, HP HW, Web Sense Trition, ISR G2 Cisco routers, 3750x stacks, SSL VPN, MAS 200 ERP support, SCADA support, PLCs, UPS’s, Axis IP Cam, Bosch NVR’s CCTV Systems, Alarm Lock + Physical Access Controls, Network Management System, Netflow/NBAR w/Plixar, IP SLA’s, Create Security Policies, Process and Project Documentation, InfoSec guidelines and audits for ecom, design and maintain solutions for 8+ Intl sites.Implement Network Management System w/ centralized alerting, log collection, WMI, SNMP + trending of core infastructure statsGaining actionable network insight w Netflow analysis, now w/ FNF, NBAR2 flow collection and analysis finding Malware AUP violationsDistributed deployments of Symantec, Active Directory, DHCP, DNS, and WSUS servers to multiple sites reducing telecom $, adding redundancy, improving performance, keeping central control Utilized full product suites for multilayered Endpoint security w AV, FW, IPS’s, Web Filtering, Patching, Reputation matching, Alerting, ReportingMDT 2012 imaging system design to standardize endpoints and desktop management process, along w WMI monitoring for XP-Win8 ImageDesign Cisco SSL VPN for specific application needs and vendor supportSage Sales Logix Web 7.5.1 upgrade, training, process documentation, supportDesign and Configuration of PTP Wi-Fi Bridged hybrid MPLS network to HQVMware testing on ESXi hosts leading to fully virtualized data centers and vSphere/vCenter 4.1Create a Service Desk System for IT department focusing on service desk, inventory management, knowledge bases, SME's, and key metrics for KPI's. Assist w/ iFix and Ci Tect SCADA system implementation and 1st line of supportMore products and projects will be added at a later date or upon request.

Requested to analyze a start up Linux shell hosting business failing financially with 300 users2004 established a LLC and control of all executive business decisionsQ1 eliminated all debit, patched vendor relations and developed a sense of company security and stability for staff and clientsEvaluated various options with key Director's for improved data center operations via co lo's, servers, Fault Tolerance, improved security, Disaster Recovery, Business Continuity, alerting, monitoring, successful partnership with data centers and migrated systems to new DC's/HW and running on FreeBSD servers with limited networks to thwart hackers, warez, and DDoS, but still able to offer core servicesReduction in fraudulent account attempts by 30%+ and cleaning up a significant share of potential threats by removing the lowest hanging fruits in the industry used to exploit corporations resourcesQ2 worked with developers to automate the majority of operations through a custom CRM/ERP, OpEx reduced by 60%End of 1st fiscal year made stock purchase(s) from the founder, resulting in 100% ownership due to employee's and founders requests after several audits continued to turn up misuse of funds by majority partnerThrough further automation in billing, reduced employee labor expenses by 50%In 2005 accounts broke the 2,500 mark (break-even point reached also from initial investment)Company was established the best provider for secure shell services with 5 9's of up time, and received best customer service awards 3 years for the industryPCI DSS documentation, processes, and design into the CRM process to minimize fraudulent cards purchasing any services were defined and refined with CSR Director virtually eliminating 90% of fraud and keeping up with PCI regulations from phone, payment gateway's, APIs, on an international level, which was critical for service providers2008 Sold to pursue new ventures after years of consistent profit and user base over 2,000

Large Event/Weekly Night Life Marketing LLC and OTH Photo, LLC followedPlan, Organize, and Execute all aspects of Events ranging from Venue negotiations, marketing, lighting/sound systems, DJ's, full event staff, city permits, insurance, contract development and negotiations, talent management/rider fulfillment, entertainment schedules, ticket sales, digital and print marketing, cash flow management, directing staff at all events to ensure customer satisfaction and maintaining our "Brand" which maintained a minimum of 300 attendees at $20 entry to any weekday club night and events ranging from 500-3,800+ attendees paying $35-$250Website development, e-mail marketing, text blast marketing, social media management, SEOManage designers, photographers, DJ's, model's, security, law enforcement, event staff, etc..Develop advertising schedules for local and Chicago radio stations, manage budgets for events, negotiations with bar or venue owners throughout the south burb, Chicago, and NW burbs on cover charges, fee's, bar %, contract and talent management (TV/Radio/Musicians up to $50k per event) Co-Collaboration deals other promotion companies0 Injuries, Insurance claims, Shutdowns, or related issues from poor event management/safety Example of events:3rd year a collaborative event at the Congress Theater for NYE 2007 was rated the #3 event in Chicago for NYE and sold out at 3,800 people with a $125,000+ budgetPerl Room in Mokena, IL Yin Yang Twins $45k budgetVarious events at Congress Theater $15-$40kAverage Sales Increases for existing locations: Weekday total sales prior to engagement averaged $300-$500 avg 30-50 clients After rebranding, marketing, event management the slowest weeknight sales averaged $2,500-$4,000 + 250-300 clients Profit margins tripled through strategic marketing of beverages and event to a premium brand vs solely domestic beerWeekend's varied based on the venue capacity all seeing similar end results based on size

Network Analyst to Team Lead to Field Operations Manager over 5 Technical Teams of 25 tech's across various disciplines, experience levels, and generations. While interfacing with CPS rep's, school staff. Unions, vendors, our ePMO and successfully leading technical implementations of Cisco WLAN/LAN networks for the 1st time in their 10 year history of contracts.As a proven model for success was executed and a 300% increase was awarded with almost $150M budget that the full project was designed around the processes. operations standards, technical tools and custom Share Point portals we used and took on responsibility to train new hires while coaching Team Leads to step up on the new bid where various project phases and locations will run concurrently for the nations 3rd largest network with 400,000 nodes at the time..*Lead daily operations, meetings, reports, tracking, training and daily status of 125+ sites from assessment through installation of full Cisco LAN/WAN and WiFI networks.* Responsible for all close out deliverable, tests, and network decisions* Report directly to the ePMO on project progress, staffing issues/needs, site changes and project recommendations* Assessments/Configuration/Installation of Cisco Wireless AP's, Switches, MDF, IDF and PC upgrades* Lead the team through relocation of MDF/IDF's throughout CPS schools* Help assess and design new wireless/switched network and any other improvements* Configuration and Design of Infrastructures with Cisco 1231G Access Points, Cisco 3560 PoE, 6509E, 3750, 2940 Series switches (Including Security, VLAN, vtp, STP, bridging, Radius or TACACS+ on an ACS server, SSL VPN's, SSH, Cisco WiFi and Bridging configurations, and other management tools). Typically MM Fiber replacements in MDF's to Access layer switches i.e. LC, SC, STj MTRJ, into CatOS controlled blades with GBIC's or SFP's. * Develop all field processes, training, workflows for Year 10 project and implement into training new hires

Develop the resources, skills, and technical aptitude needed to lead business operations through transitioning to a commercially focused service provider as residential (80%) is phased out by the CEO and Marketing Director's initiative,Designed a "canned" Cisco solution exceeding staff and clients $ expectations while also adding value with WiFi, compliance for HIPPA for small practitioners up to 10 for $2,500 and 25 for $5,000 with several add on's, core business projects, maintenance, and annual agreements to add further revenue after the issue is resolved and process based with configuration templates that average tech can setup allowing us to focus on EMR and emerging lines of business.Achieved a 20% increase in profit while shifting to project based solutions and reduction in labor to acceptable standards.Vendor Management, Procurement. RFP design, project templates for tech's, and attend all sales meetings with infrastructure opportunities.Contracted LLC's when maintenance was involved on advanced infrastructure projects as Sr. Consultant, presales, through RFP design and implementation.Interim board member to confirm CEO's reports or if I had conflicting reports on operations and finances or if I could help fully resolve the root cause without any sugar coating or prior bias.Also be of any assistance and an example of the importance of cash flow at this phase assuming the figures are accurate and not accounting for any personal assets or loans that might be available short term until new Edu quarterly payouts on joint contracts and was still under the impression this was resolved when reducing 20% of the expenditures as monthly we have show a consistent profit again due to serious fiscal issues from prior years.After seeing an accurate picture decisions were made to further increase profits to stay afloat, but w/o funding transitioning to commercial while residential is the bread winner is not possible especially with a reduced labor force.

Asses, Design, Install, Support, Configure, Secure, Document, Support, and other related tasks for new Server/Network Implementations on various platforms and productsCreate and improve processes for new Server, Network, and workstation implementations, migrations, and supportHandle escalated systems issues for supervisorsTrain and Mentor individuals on Systems technologies and internal processesProvide support for network issues on Cisco, HP, 3com, and various other vendors network equipmentAssist new client deployments or migrations to our 1st datacenter using "Tam Central" where our product was provided via a Citrix Metaframe Farm, i.e SaaS in todays termsAssist various departments supporting our products such as CBT, Reporting, Backup, Hardware Services (Dell), ConneXion for IIS allowing data conversion allowing integration with 3rd party softwareLead development, support, installation, training, testing, and documentation of the Linux Department using RHELInstall Citrix Metaframe or Terminal Services for remote accessTest, Document, Secure new OS's and Server OS's releasesLead migrations from Novell Netware to Microsoft Server 2003Lead migrations from Microsoft or Novell to Red Hat Linux Enterprise Servers and train customers on basic administrationWork with Dell Corporate support for server/ workstation failures, bugs, and complianceWork with Microsoft to ensure timely patches and workarounds for bugs our productsSME for the systems department for various products and integrations where advanced knowledge of multiple products was neededProvide support for Exchange, AD, Terminal Server, Windows 2000/2003, Novell Netware 3.x-5.x, Citrix Metaframe, Group Policies, HP printers, dBase 2, Dell Server/Workstations, Backup Exec, Symantec Corp AV, PC Anywhere, Red Hat Enterprise Linux, IIS, and various in house products.Contribute articles to the Internal and External Knowledge Base.Test and Create Bug reports for software development.

Customer Relations with local SMB's as well as provide guidance and solutions that fit their needs and current business goals while helping them navigate this new and explosive marketImplementation and General Maintenance of Hardware and Software for Commercial and Residential needsDesign and Market client Websites with the overall goal of increasing their customer base and reducing menial customer service tasks that were available to those with a PC on the company website now.Design, Document, Install Microsoft Windows Workgroups according to software vendors standardsDesign company website using Flash and Java Scripting and other cutting edge technologies of the time.Create marketing campaigns, service offerings, and general operating proceduresWork with local IT companies and act as the liaison between them and our clients while establishing NDA and Non Compete agreementsAttend Conferences, Camps, College Campus Technical Events to develop in the IT field and network with other like minded individualsGeneral break and fix services for both residential and commercial needs regionallySecurity Research, Virus Analysis, Exploit Publication via bugtraq, and Participation in local events and panels Presenting Security risks and mitigation strategies. Basically what now has been coined as White Hat Hackers

Chosen at 15 to start management training allowing completion by 16 when labor laws would allow minors to be accountable for the store, scheduling, budgets, finance, sanitation, etc w/o supervision.In charge of Opening the store w/o supervision at 16Assist when there were manager shortages by running closing shifts and preparing the store for the following mornings open.Assisted GM in scheduling, hiring decisions, employee evaluations, inventory management, banking, and responsible for all cash from morning and lunch shifts as well as night where applicable.Increased company profits though unique up selling techniques, decreasing labor costs, schedule projections, and management style focused on operational efficiency through process improvement based on our stores environment, while minimizing waste product.Selected to work with regional supervisors on ways to improve turnover, operations, sales, training, and scheduling improvements.Provided leadership to both my peers and elders while learning at a young age how to successfully manage individuals from various generations and backgrounds. While earning the respect of my elders and the ability to separate work from friendship and maintain these friendships while still acting as their "boss" without compromising my integrity or profits of the store rather improving them through team building and employees on my shifts who would go the extra mile to exceed goalsProvided operational support throughout the day when GM was present.Employee of the month 3+ times and All American Crew in several positions.Led training of spanish speaking employees and assisted them with establishing bank accounts and applying for various credentials.Trained and mentored new managers while having a succession plan in mind as I would be departing soon to enter my field full time after H.S. Executed the succession plan successfully as they took over many responsibilities and employed over 5 years after my departure.